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Is service-now.com a Scam? Security Check Results - ServiceNow Reviews

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Is service-now.com Safe? Security Analysis for ServiceNow

Check if service-now.com is a scam or legitimate. Free security scan and reviews.

TechnologyUnited Statesenterprise
JavaScriptAdobe Launch (Adobe DTM)Akamai Service WorkerHelix RUMFont loading with WOFF2+4 more
Analyzed 9/7/2025Completed 4:37:35 AM
66
Security Score
MEDIUM RISK

AI Summary

ServiceNow is a leading enterprise technology company specializing in AI-powered workflow automation and digital transformation solutions. Their website showcases a comprehensive portfolio of products targeting IT service management, customer service, security operations, HR service delivery, and more. The company positions itself as a market leader with a strong focus on AI integration across business workflows. Technically, the website is built on Adobe Experience Manager, leveraging modern web technologies, Akamai CDN, and Adobe analytics tools, reflecting a mature and scalable digital infrastructure. Security posture is strong with HTTPS enforcement, security headers, and secure authentication mechanisms, although explicit security policies and incident response details are not publicly visible. The WHOIS data is unavailable, which limits domain registration trust analysis, but the website's professional presence and branding strongly indicate legitimacy. Overall, the site is well-designed, mobile-optimized, and provides clear navigation and rich content for enterprise customers.

Detected Technologies

JavaScriptAdobe Launch (Adobe DTM)Akamai Service WorkerHelix RUMFont loading with WOFF2HTML5CSS3SVG iconsOkta SSO integration

đź§ AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

ServiceNow operates in the technology sector, focusing on enterprise SaaS solutions for workflow automation and AI-driven business process optimization. Their business model revolves around subscription-based software services targeting large enterprises and IT organizations. The company has a broad product ecosystem and a global presence, supported by localized content and multiple language options. Their market position is strong, with a reputation for innovation and leadership in IT service management. Partnerships and integrations with other technology providers enhance their ecosystem. The website content and structure reflect a mature marketing and sales approach aimed at enterprise decision-makers and IT professionals.

Extracted Contact Information

Marketing Intelligence Data

Phone Numbers (1)

+1844863****

Security Posture Analysis

Comprehensive Security Assessment

The website demonstrates a high level of security maturity with enforced HTTPS, comprehensive security headers, and secure authentication via Okta. No exposed sensitive data or vulnerable libraries were detected in the analyzed content. However, the absence of publicly available security policies, incident response contacts, or vulnerability disclosure programs suggests room for improvement in transparency and readiness communication. Compliance with GDPR is indicated by privacy and cookie policies. The security score is high, but adding explicit security documentation and incident response information would strengthen trust and preparedness.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy page detailing security frameworks and controls.

✨Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

ServiceNow

Description:

Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.

Key Services:
AI AgentsIT Service ManagementCustomer Service ManagementSecurity OperationsHR Service DeliveryStrategic Portfolio ManagementIntegration HubApp Engine
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
JavaScriptAdobe Launch (Adobe DTM)Akamai Service WorkerHelix RUMFont loading with WOFF2HTML5CSS3SVG iconsOkta SSO integration
Frameworks:
Adobe Experience Manager (AEM)
Platforms:
ServiceNow Platform
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Service worker for performance and security
  • No exposed sensitive data in HTML
  • Secure form inputs with Okta SSO

Analytics & Tracking

Services:
Adobe AnalyticsHelix RUM
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
Adobe AnalyticsAkamai Boomerang
Marketing Tools:
Adobe TargetAdobe Launch
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and navigation

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

0/100
Score
Analysis failed - content could not be retrieved

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

85/100
Score

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

77/100
Score

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

đź“§Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

85/100
Score

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 redirect=8sfr6god._spf._d.mim.ec
DNS Lookups:0/10
DKIM Selectors Found
Selector:k1(1296-bit rsa)
Selector:dkim(1296-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:reject
Subdomain Policy:reject
Aggregate Reports:f11ce6c582f6261@rep.dmarcanalyzer.com
Forensic Reports:f11ce6c582f6261@for.dmarcanalyzer.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

0/100
Score

Unable to retrieve SSL certificate

CRITICAL

Could not establish secure connection to retrieve certificate information

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

90/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

Domain Registration Details

Domain Age
29 years(mature)
Expiry Risk
none(2372 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:54.69.183.231
Name Servers:
a1-65.akam.net
a11-66.akam.net
a12-67.akam.net
a13-64.akam.net
a24-65.akam.net
a26-66.akam.net
MX Records:
10: us-smtp-inbound-1.mimecast.com
10: us-smtp-inbound-2.mimecast.com
SOA:Serial: 1562013204, TTL: 60s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:48ms

SPF Analysis

SPF Record:
v=spf1 redirect=8sfr6god._spf._d.mim.ec

⚡Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

đź”§Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on a robust technical stack including Adobe Experience Manager CMS, Akamai CDN for content delivery, and Adobe analytics for performance and user behavior tracking. The use of service workers and modern font loading techniques indicates attention to performance and user experience. The site is mobile-optimized with responsive design and accessibility features. SEO best practices are followed with proper meta tags and Open Graph data. The technical infrastructure supports scalability and security, suitable for an enterprise-grade digital presence. Opportunities exist to further modernize by adopting newer frontend frameworks or enhancing real-time monitoring capabilities.
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