Is site24x7.com Safe? Security Analysis for ManageEngine (Zoho Corp.)
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AI Summary
Site24x7 is a comprehensive IT monitoring platform owned by Zoho Corporation Pvt. Ltd., offering a wide range of monitoring services including website, server, cloud, application performance, network, and AIOps solutions. The company targets DevOps and IT operations professionals with a SaaS subscription model and has a strong market presence with over 13,000 customers. The website demonstrates excellent content quality, professional design, and clear navigation, supported by rich multimedia and customer testimonials. Technically, the site uses modern frameworks such as Bootstrap and jQuery, integrates analytics and tag management tools, and is optimized for performance and accessibility. Security posture is strong with HTTPS, security headers, and no visible vulnerabilities, though explicit incident response contacts and vulnerability disclosure pages are absent. WHOIS data is unavailable, which slightly impacts trust but does not detract from the overall legitimacy given the strong branding and parent company association. Overall, Site24x7 presents as a mature, professional, and trustworthy IT monitoring service provider.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Site24x7 operates in the technology sector as an essential business entity under Zoho Corporation. Its competitive advantage lies in its broad product portfolio covering multiple monitoring domains and integration with ManageEngine products. The business model is SaaS-based with free trials and tiered pricing. The company leverages a strong partnership ecosystem with Zoho and ManageEngine, enhancing its market reach. Growth indicators include extensive resource offerings, training, webinars, and a large customer base. The website's marketing and social media presence support brand awareness and customer engagement. Strategic observations suggest continued investment in AI-powered monitoring and cloud cost management to maintain market leadership.
Security Posture Analysis
Comprehensive Security Assessment
The website exhibits a mature security posture with enforced HTTPS, comprehensive security headers, and secure form handling. No exposed sensitive data or vulnerable libraries were detected. However, the absence of explicit incident response contact information and a vulnerability disclosure policy represents a compliance gap. GDPR compliance is indicated through privacy and cookie policies. The security culture appears proactive but could be enhanced by publishing security certifications and incident response details. Overall, the security maturity is high with minor areas for improvement to align with best practices and regulatory expectations.
Strategic Recommendations
Priority Actions for Security Improvement
Publish explicit incident response and abuse contact information on the website.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
ManageEngine (Zoho Corp.)
Site24x7 offers free and paid monitoring services for IT environments including websites, servers, networks, applications, and cloud platforms with instant alerts on issues or downtime.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Use of security headers
- No exposed sensitive data in HTML
- Secure forms with validation
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Comprehensive IT monitoring product suite with strong branding.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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