Is site24x7.in Safe? Security Analysis for Zoho Corporation Pvt. Ltd.
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AI Summary
Site24x7 is a comprehensive SaaS-based IT monitoring and observability platform targeting DevOps and IT operations professionals. As a division of Zoho Corporation Pvt. Ltd., it offers a broad suite of monitoring services including website, server, cloud, application performance, network, and AIOps capabilities. The website demonstrates a mature digital presence with excellent content quality, professional design, and clear navigation, supporting a strong market position with over 13,000 customers. Technically, the site employs modern frameworks like Bootstrap and jQuery, integrates analytics and tag management tools, and is optimized for performance and accessibility. Security posture is strong with HTTPS, security headers, and no visible vulnerabilities, although explicit incident response and vulnerability disclosure information are absent. Privacy compliance is well addressed with clear policies and GDPR adherence. Overall, the site reflects a trustworthy and enterprise-grade business with consistent branding and strong trust signals.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Site24x7 operates in the technology sector providing IT monitoring solutions via a subscription SaaS model. Its parent company, Zoho Corporation, is a well-known software provider, enhancing credibility. The platform targets enterprises, MSPs, and DevOps teams, offering extensive integrations and cloud platform support. The website's rich content, customer testimonials, and resource offerings indicate a mature marketing strategy and strong customer engagement. Partnerships with ManageEngine and Zoho further strengthen its ecosystem. The business model focuses on recurring revenue from monitoring services and add-ons, with a global reach supported by multi-region data centers.
Security Posture Analysis
Comprehensive Security Assessment
The website enforces HTTPS with strong SSL configuration and implements key security headers such as HSTS, CSP, and X-Frame-Options, reflecting good security hygiene. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a public vulnerability disclosure policy or security.txt file and lack of explicit incident response contact channels represent minor gaps. Privacy policies and cookie consent mechanisms are comprehensive and GDPR compliant, supporting regulatory adherence. Overall, the security posture is robust for a SaaS provider, with recommendations to enhance transparency around incident response and vulnerability management.
Strategic Recommendations
Priority Actions for Security Improvement
Publish explicit incident response and security contact information to improve transparency and trust.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Zoho Corporation Pvt. Ltd.
Site24x7 offers both free & paid monitoring services for your entire IT environment. Monitor the health and performance of websites, servers, networks, applications, and cloud platforms and receive instant alerts via different media when any resource experiences an issue or downtime.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Use of security headers
- No exposed sensitive data in HTML
- Secure forms with validation
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is professionally designed with comprehensive product and resource information.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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