Is sprinklr.com Safe? Security Analysis for Sprinklr
Check if sprinklr.com is a scam or legitimate. Free security scan and reviews.
AI Summary
Sprinklr is a leading enterprise software company specializing in AI-powered customer experience management platforms. Their solutions unify front-office teams and digital touchpoints to streamline customer engagement, marketing, advertising, research, and customer care across multiple channels. The company targets large enterprises seeking comprehensive CXM solutions and positions itself as a market leader with advanced AI and analytics capabilities. Technically, the website is built on modern frameworks such as Next.js and React, with strong performance, mobile optimization, and SEO practices. The use of Google Tag Manager and Osano CMP indicates a mature approach to analytics and privacy compliance. Security headers and HTTPS enforcement demonstrate a robust security posture. Security-wise, Sprinklr maintains ISO 27001 and SOC 2 certifications, reflecting a strong commitment to information security and data privacy. While no explicit incident response contacts or vulnerability disclosure policies were found, the overall security practices are solid with no evident vulnerabilities. Overall, the website and business presence indicate a trustworthy and professional enterprise with a strong digital maturity level. The absence of WHOIS data is a minor concern but does not detract significantly from the legitimacy given the comprehensive security and privacy measures in place.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Sprinklr operates in the technology sector, focusing on customer experience management for enterprise clients. Their business model revolves around SaaS offerings that integrate AI and machine learning to enhance customer engagement across social media, messaging, chat, SMS, and email channels. The company leverages partnerships and a broad ecosystem including developer and community portals. Their market positioning is strong, targeting large organizations with complex CX needs. Revenue streams likely include subscription fees for platform access and premium services. Growth indicators include extensive product offerings and global language support. Strategic observations highlight a focus on AI innovation and comprehensive CX solutions.
Security Posture Analysis
Comprehensive Security Assessment
Sprinklr demonstrates a mature security posture with HTTPS enforcement, comprehensive security headers, and adherence to recognized standards such as ISO 27001 and SOC 2. The website includes cookie consent mechanisms and privacy policies aligned with GDPR requirements. No exposed sensitive data or vulnerable libraries were detected. However, the absence of a public vulnerability disclosure policy and incident response contact information suggests areas for improvement. The company should consider publishing a security.txt file and explicit incident response contacts to enhance transparency and readiness. Overall, the security culture appears strong but could benefit from increased public communication on security processes.
Strategic Recommendations
Priority Actions for Security Improvement
Publish explicit incident response contact information on the website to facilitate security reporting.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Sprinklr
Sprinklr provides an AI-powered customer experience management platform that unifies front-office teams, tools, and touchpoints to eliminate the chaos of multiple CX tools.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Security headers implemented
- Cookie consent mechanism
- No exposed sensitive data detected
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenges.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings