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Is ssa.gov a Scam? Security Check Results - Social Security Administration Reviews

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Is ssa.gov Safe? Security Analysis for Social Security Administration

Check if ssa.gov is a scam or legitimate. Free security scan and reviews.

GovernmentUnited Statesenterprise
Drupal 10Google Tag ManagerNew Relic Browser AgentBOOMR (Boomerang) performance monitoringjs-cookie
Analyzed 9/5/2025Completed 3:35:01 PM
67
Security Score
MEDIUM RISK

AI Summary

The Social Security Administration (SSA) website serves as the official digital presence of the U.S. government agency responsible for administering Social Security programs. It provides comprehensive information and services related to retirement, disability, Medicare, and other social insurance benefits. The site targets U.S. residents and citizens seeking authoritative guidance and access to benefits. The SSA holds a strong market position as the primary federal agency in this domain, with a long-established history dating back to 1935. Technically, the website is built on Drupal 10, leveraging modern web technologies including Google Tag Manager and New Relic for analytics and performance monitoring. The site demonstrates excellent mobile optimization, accessibility, and SEO practices, ensuring a high-quality user experience. Security is robust, with HTTPS enforced, multiple security headers present, and no visible vulnerabilities or exposed sensitive data. Privacy compliance is well addressed with clear policies and cookie consent mechanisms. The security posture is strong, though the site could benefit from publishing explicit security policies, incident response contacts, and vulnerability disclosure information to enhance transparency and trust. The WHOIS data is privacy protected, which is typical for government domains, but the .gov TLD and consistent official branding strongly affirm legitimacy. Overall, the SSA website is a highly professional, secure, and trustworthy government resource. Strategic recommendations include enhancing security transparency, adding vulnerability disclosure channels, and maintaining rigorous third-party script audits to sustain security and compliance standards.

Detected Technologies

Drupal 10Google Tag ManagerNew Relic Browser AgentBOOMR (Boomerang) performance monitoringjs-cookie

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

SSA operates as a critical government entity providing essential social insurance services to millions of Americans. Its business model is non-commercial, focused on public service delivery. The website supports multiple languages, reflecting inclusivity and broad accessibility. SSA's partnership ecosystem includes related government domains such as USA.gov and the Office of the Inspector General. The site’s digital maturity is high, with integrated analytics and performance tools indicating ongoing optimization efforts. Growth indicators include recent updates and active news sections. The agency’s operations are transparent and aligned with federal standards, reinforcing its authoritative market presence.

Security Posture Analysis

Comprehensive Security Assessment

The SSA website exhibits a mature security posture with enforced HTTPS, comprehensive security headers, and no detected vulnerabilities in the publicly accessible content. Privacy policies and cookie consent mechanisms align with GDPR and other privacy regulations. However, the absence of explicit security policies, incident response contacts, and vulnerability disclosure mechanisms represents a compliance gap. The site’s use of third-party analytics and monitoring tools is standard but requires continuous oversight to mitigate supply chain risks. Overall, the security culture appears strong but could be improved by enhancing transparency and formalizing incident response communications.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy page outlining security practices and standards.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Social Security Administration

Description:

Official website of the U.S. Social Security Administration providing information and services related to Social Security benefits, Medicare, and related programs.

Key Services:
Benefit eligibility checkingBenefit applicationMedicare sign-up and managementBenefit management and payment servicesSocial Security card and number services
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
Drupal 10Google Tag ManagerNew Relic Browser AgentBOOMR (Boomerang) performance monitoringjs-cookie
Frameworks:
Drupal CMS
Performance:

fast

Mobile:

excellent

Accessibility:

excellent

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • Secure forms with CSRF tokens (implied by Drupal)
  • Privacy policy and cookie consent mechanisms

Analytics & Tracking

Services:
Google Tag ManagerNew Relic Browser AgentBoomerang
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
New Relic Browser AgentBoomerang (performance monitoring)
Transparency Level:basic

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Official U.S. government website with .gov domain

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

30/100
Score

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

58/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

70/100
Score

No DKIM record found

MEDIUM

DKIM adds cryptographic signatures to emails

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 ip4:137.200.0.0/16 ip6:2001:1930::/32 include:service.govdelivery.com include:amazonses.com -all
DNS Lookups:2/10
Policy:-all
DMARC Details
Policy:reject
Subdomain Policy:reject
Aggregate Reports:reports@dmarc.cyber.dhs.gov

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

95/100
Score

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 42 days

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:www.ssa.gov
Issuer:DigiCert EV RSA CA G2
Valid Until:10/17/2025 (42 days)
SANs:www.ssa.gov, ai.ssa.gov, best.ssa.gov +21 more

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

80/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

Domain Registration Details

Domain Age
27 years(mature)
Expiry Risk
low(311 days)
Protection Level
basicDNSSEC OFF
Suspicious Indicators Detected
  • Privacy/proxy registration detected

DNS Records

A Records:137.200.4.21, 137.200.39.62
AAAA Records:2001:1930:d07::37, 2001:1930:e03::16
Name Servers:
dns1.ssa.gov
dns2.ssa.gov
dns5.ssa.gov
dns6.ssa.gov
MX Records:
5: mailin1.ssa.gov
5: mailin2.ssa.gov
5: mailin3.ssa.gov
5: mailin4.ssa.gov
5: mailin1b-nsc.ssa.gov
5: mailin1b-ssc.ssa.gov
5: mailin2b-nsc.ssa.gov
5: mailin2b-ssc.ssa.gov

DNSSEC Status

DNSSEC Not Enabled

SPF Analysis

SPF Record:
v=spf1 ip4:137.200.0.0/16 ip6:2001:1930::/32 include:service.govdelivery.com include:amazonses.com -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is powered by Drupal 10, a modern and secure CMS platform widely used in government. It integrates Google Tag Manager and New Relic for analytics and performance monitoring, indicating a mature digital infrastructure. The site is well-optimized for mobile devices and accessibility, adhering to federal standards. Performance monitoring scripts like Boomerang are used to ensure fast load times. The hosting provider is not explicitly identified but is likely a government or government-approved cloud provider. The technical implementation reflects a balance of security, performance, and usability suitable for a high-traffic government portal.
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