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Is surveymonkey.com a Scam? Security Check Results - SurveyMonkey Reviews

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Is surveymonkey.com Safe? Security Analysis for SurveyMonkey

Check if surveymonkey.com is a scam or legitimate. Free security scan and reviews.

TechnologyN/aenterprise
Google Tag ManagerFides.js (privacy consent management)SVG graphicsCSS custom properties and modern CSS
Analyzed 9/5/2025Completed 1:20:26 PM
79
Security Score
LOW RISK

AI Summary

SurveyMonkey is a well-established SaaS platform specializing in online surveys and forms, serving a global audience of businesses and individuals. Founded in 1999 and operating under the parent company Momentive (SVMK, Inc.), it holds a strong market position as a leader in survey solutions. The platform offers a comprehensive suite of services including survey creation, market research, employee and customer feedback, event registrations, and extensive integrations with over 100 applications. The website reflects a professional and consistent brand image with excellent content quality and user experience.

Detected Technologies

Google Tag ManagerFides.js (privacy consent management)SVG graphicsCSS custom properties and modern CSS

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

SurveyMonkey's business model centers on providing scalable survey and data collection tools to diverse sectors such as healthcare, education, technology, government, and financial services. Their competitive advantage lies in their broad feature set, AI-enhanced survey tools, and a large ecosystem of integrations. Revenue streams likely include subscription plans, enterprise solutions, and premium features. The company targets professionals in marketing, customer experience, product management, human resources, and research roles. Their partnership ecosystem includes integrations with numerous third-party apps, enhancing their market reach and operational flexibility.

Security Posture Analysis

Comprehensive Security Assessment

The website demonstrates a mature security posture with enforced HTTPS, robust security headers, and a comprehensive cookie consent mechanism aligned with GDPR requirements. However, explicit security policies, incident response procedures, and vulnerability disclosure information are not publicly available, representing an area for improvement. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The use of third-party scripts like Google Tag Manager is standard but requires ongoing monitoring to mitigate supply chain risks. Overall, the security posture is strong but could benefit from enhanced transparency and formalized security documentation.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy and incident response plan on the website to improve transparency and trust.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

SurveyMonkey

Description:

Surveymonkey is an online surveys and forms platform that allows users and organisations to customize, analyze and distribute surveys with ease.

Key Services:
Survey creationForm buildingMarket research solutionsEmployee and customer feedbackEvent registrationsIntegrations with 100+ apps
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
Google Tag ManagerFides.js (privacy consent management)SVG graphicsCSS custom properties and modern CSS
Frameworks:
React
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

excellent

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Cookie consent mechanism implemented
  • No exposed sensitive data in HTML
  • Use of security headers

Analytics & Tracking

Services:
Google Tag Manager
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
Third party advertising networks (unnamed)
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and navigation

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

70/100
Score

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

95/100
Score

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

100/100
Score
No issues found
SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:us._netblocks.mimecast.com include:surveymonkey.com._nspf.vali.email include:%{i}._ip.%{h}._ehlo.%{d}._spf.vali.email ~all
DNS Lookups:3/10
Policy:~all
DKIM Selectors Found
Selector:google(1416-bit rsa)
Selector:k1(1296-bit rsa)
Selector:k2(1416-bit rsa)
Selector:selector1(1296-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:quarantine
Aggregate Reports:dmarc_agg@vali.email
Forensic Reports:dmarc_afrf@auth.returnpath.net
MTA-STS Details

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

82/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.2TLSv1.3TLSv1.1

OCSP Status

OCSP Stapling Enabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Registration Details

Domain Age
25 years(mature)
Expiry Risk
none(426 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:18.165.140.80, 18.165.140.89, 18.165.140.114, 18.165.140.11
Name Servers:
ns-1380.awsdns-44.org
ns-1757.awsdns-27.co.uk
ns-344.awsdns-43.com
ns-588.awsdns-09.net
MX Records:
10: us-smtp-inbound-2.mimecast.com
10: us-smtp-inbound-1.mimecast.com
SOA:Serial: 1, TTL: 86400s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:49ms

SPF Analysis

SPF Record:
v=spf1 include:us._netblocks.mimecast.com include:surveymonkey.com._nspf.vali.email include:%{i}._ip.%{h}._ehlo.%{d}._spf.vali.email ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

SurveyMonkey's website is built on modern web technologies, likely using React for frontend rendering, supported by efficient CSS and SVG graphics for branding. The site is optimized for performance with prefetching of scripts and responsive design for mobile devices. SEO best practices are evident through comprehensive meta tags, Open Graph data, and structured JSON-LD schema. The use of Google Tag Manager facilitates analytics and marketing integrations. Hosting details are not explicitly identified, but the site demonstrates fast loading times and good accessibility features. Technical risks are minimal, with opportunities to enhance security documentation and WHOIS transparency.
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