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Is swisscom.ch a Scam? Security Check Results - Swisscom AG Reviews

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Is swisscom.ch Safe? Security Analysis for Swisscom AG

https://swisscom.ch

Check if swisscom.ch is a scam or legitimate. Free security scan and reviews.

TelecommunicationsSwitzerlandenterprise
JavaScript ES ModulesAdobe Experience Manager (AEM)OneTrust Cookie ConsentTealium Tag ManagementAdobe Launch+1 more
Analyzed 10/4/2025Completed 4:45:22 AM
71
Security Score
MEDIUM RISK

AI Summary

Swisscom AG is the leading telecommunications provider in Switzerland, offering a comprehensive range of services including mobile, internet, and TV subscriptions targeted at residential customers. The company operates an enterprise-grade website with excellent content quality, clear navigation, and strong branding consistency. Their digital infrastructure leverages modern technologies such as Adobe Experience Manager, web components, and advanced tag management systems, reflecting a mature and well-maintained technical environment. Security posture is robust, with HTTPS enforced, modern security headers, and publicly available security policies and incident response contacts. Privacy compliance is strong, featuring comprehensive privacy and cookie policies with consent mechanisms aligned with GDPR requirements. Overall, Swisscom demonstrates high business credibility and trustworthiness, supported by consistent WHOIS data and domain legitimacy.

Detected Technologies

JavaScript ES ModulesAdobe Experience Manager (AEM)OneTrust Cookie ConsentTealium Tag ManagementAdobe LaunchWeb Components

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Swisscom holds a dominant market position in the Swiss telecommunications sector, serving a broad residential customer base with subscription-based communication and entertainment services. Their business model focuses on bundled offerings (mobile, internet, TV) and device sales, supported by a strong brand and extensive service portfolio. The company benefits from a well-established partnership ecosystem, including subsidiaries like Bluewin for email services. Growth indicators include continuous promotion campaigns and digital subscription advisors. Swisscom's operations reflect a strategic emphasis on customer experience, digital transformation, and compliance with regulatory frameworks.

Extracted Contact Information

Marketing Intelligence Data

Email Addresses (3)

s*****@swisscom.com
a*****@swisscom.com
d*****@swisscom.com

Phone Numbers (1)

+4158221****

Company Registration

Legal Name:

Swisscom AG

Registration Number:

CH-020.3.900.135-4

Security Posture Analysis

Comprehensive Security Assessment

Swisscom's security maturity is high, evidenced by the implementation of ISO 27001 standards, comprehensive security policies, and incident response contacts. The website enforces HTTPS and employs a suite of security headers to mitigate common web vulnerabilities. No exposed sensitive data or vulnerable libraries were detected. Privacy compliance is integrated with cookie consent management and GDPR-aligned policies. However, the absence of a publicly accessible vulnerability disclosure or security.txt file is a minor gap. Overall, Swisscom maintains a proactive security culture with clear communication channels for security incidents.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated vulnerability disclosure or security.txt file to enhance transparency and encourage responsible reporting.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Swisscom AG

Description:

Swisscom provides communication and entertainment services including mobile, TV, and internet subscriptions for residential customers.

Key Services:
Mobile subscriptionsInternet subscriptionsTV subscriptionsCombi subscriptions (Internet, TV & mobile)Devices and accessories
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
JavaScript ES ModulesAdobe Experience Manager (AEM)OneTrust Cookie ConsentTealium Tag ManagementAdobe LaunchWeb Components
Frameworks:
Adobe Experience Manager
Platforms:
Swisscom Portal
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Use of modern security headers
  • Cookie consent mechanism implemented
  • Security policy and incident response information publicly available

Analytics & Tracking

Services:
TealiumAdobe Analytics
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
TealiumAdobe DTM
Marketing Tools:
Tealium Tag ManagementAdobe Launch
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is professionally designed and well-structured.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

45/100
Score

Weak Strict-Transport-Security configuration

LOW

Current value: "max-age=16070400; includeSubDomains"

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Weak Referrer-Policy configuration

LOW

Current value: "origin"

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

88/100
Score

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

2/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

Critical sector without clear security compliance

HIGH

Detected sectors: energy, transport, banking, health, digital

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

70/100
Score

No DKIM record found

MEDIUM

DKIM adds cryptographic signatures to emails

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:spf.swisscom.com -all
DNS Lookups:1/10
Policy:-all
DMARC Details
Policy:reject
Aggregate Reports:reports-rua@swisscom.com
Forensic Reports:reports-ruf@swisscom.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

90/100
Score

Mixed Content Detected

MEDIUM

1 resources loaded over insecure HTTP

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:www.swisscom.com
Issuer:SwissSign RSA TLS OV ICA 2022 - 1
Valid Until:6/26/2026 (265 days)
SANs:www.swisscom.com, www1.swisscom.com, www.swisscom.ch +3 more

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

DNS Records

A Records:195.186.210.170
AAAA Records:2a02:a90:c400:4001::2
Name Servers:
dns1.swisscom.comDNS only
dns2.swisscom.comDNS only
dns3.swisscom.comDNS only
MX Records:
10: mail.swisscom.com
20: mail10.swisscom.com
20: mail20.swisscom.com
SOA:Serial: 39557, TTL: 600s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:33ms

SPF Analysis

SPF Record:
v=spf1 include:spf.swisscom.com -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on Adobe Experience Manager, utilizing modern JavaScript modules and web components for a responsive and accessible user experience. Performance is optimized with preloading fonts and scripts, and the site is mobile-friendly with good SEO practices. Hosting appears to be managed by Swisscom's own infrastructure, ensuring control over security and availability. The use of advanced tag management and analytics tools like Tealium and Adobe Launch indicates a mature digital marketing strategy. Technical risks are minimal, with no critical vulnerabilities detected, but continuous monitoring is recommended to maintain this posture.
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