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Is synthesia.io a Scam? Security Check Results - Synthesia Reviews

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Is synthesia.io Safe? Security Analysis for Synthesia

Check if synthesia.io is a scam or legitimate. Free security scan and reviews.

TechnologyN/alarge
Google Tag ManagerHubSpot AnalyticsOptimizelyDash.jsEmbla Carousel+3 more
Analyzed 9/18/2025Completed 9:10:23 PM
78
Security Score
LOW RISK

AI Summary

Synthesia is a leading AI video generation platform founded in 2017, offering businesses a comprehensive SaaS solution to create professional-quality videos using AI avatars, voiceovers, and customizable templates. The company holds a strong market position as the #1 rated AI video platform, serving a large customer base with advanced features such as voice cloning, video translation, and team collaboration. Their platform is designed to streamline video production for training, marketing, and communication purposes, significantly reducing costs and time. Technically, the website demonstrates a mature digital infrastructure leveraging modern technologies including Google Tag Manager, HubSpot, Optimizely, and Dash.js, hosted likely via Identity Digital and protected by Cloudflare services. The site is well-optimized for performance, mobile responsiveness, accessibility, and SEO, reflecting a high level of technical sophistication. From a security perspective, Synthesia exhibits a robust posture with HTTPS enforcement, comprehensive security headers, SOC 2 Type II, GDPR, and ISO 42001 compliance certifications. The presence of CAPTCHA mechanisms and secure form validations further enhance their security maturity. However, explicit incident response and vulnerability disclosure policies are not publicly found, representing an area for improvement. Overall, Synthesia presents a low-risk profile with strong business credibility, technical excellence, and compliance adherence. Strategic recommendations include publishing detailed incident response and vulnerability disclosure policies, enhancing transparency around data protection officers, and continuous monitoring of third-party scripts to maintain security integrity.

Detected Technologies

Google Tag ManagerHubSpot AnalyticsOptimizelyDash.jsEmbla CarouselCloudflare Turnstile CaptchaProfitWellLite YouTube embed

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Synthesia operates in the technology sector, focusing on AI-driven video creation solutions for enterprises and businesses. Their SaaS business model includes freemium and paid subscription plans, targeting corporate clients needing scalable video production tools. The company benefits from a strong brand presence, high customer satisfaction (G2 rating 4.7/5), and a broad feature set that differentiates it from competitors. Partnerships and integrations with LMS and API offerings expand their ecosystem. The company’s compliance with major security standards and transparent ethics policy further reinforce its market trust and growth potential.

Extracted Contact Information

Marketing Intelligence Data

Email Addresses (1)

s*****@synthesia.io

Security Posture Analysis

Comprehensive Security Assessment

Synthesia demonstrates a mature security posture with adherence to industry standards such as SOC 2 Type II, GDPR, and ISO 42001. The website employs HTTPS, security headers, and CAPTCHA to protect user data and prevent abuse. No vulnerabilities or exposed sensitive data were detected in the analysis. However, the absence of publicly available incident response and vulnerability disclosure policies suggests room for enhancing transparency and readiness. Overall, the company shows strong data protection practices and a proactive approach to AI ethics and security.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a formal incident response plan and make it accessible on the website.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Synthesia

Description:

Synthesia is a leading AI video generation platform that allows users to create professional-quality videos with AI avatars, voiceovers, and customizable templates. Perfect for training, marketing, and communication, Synthesia helps save time and production costs while delivering engaging video content.

Key Services:
AI video generationAI avatarsVoice cloning and voiceoversVideo translation and dubbingTeam collaborationCustom avatars and branding
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
Google Tag ManagerHubSpot AnalyticsOptimizelyDash.jsEmbla CarouselCloudflare Turnstile CaptchaProfitWellLite YouTube embed
Frameworks:
Webflow CMS
Platforms:
Web
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Use of security headers
  • SOC 2 Type II and GDPR compliance
  • Use of CAPTCHA (Cloudflare Turnstile)
  • No exposed sensitive data found
  • Secure forms with validation

Analytics & Tracking

Services:
Google AnalyticsHubSpot AnalyticsProfitWellOptimizely
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
Bing Ads
Tracking Pixels:
Facebook PixelLinkedIn Insight TagOptimizely
Marketing Tools:
HubSpotProfitWell
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and interactive features.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

60/100
Score

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

85/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

57/100
Score

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

82/100
Score

Complex SPF record

LOW

Too many include statements can cause lookup limits

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:_spf.google.com include:spf.mandrillapp.com include:amazonses.com include:_spf.psm.knowbe4.com include:_spf.salesforce.com include:8269203.spf05.hubspotemail.net -all
DNS Lookups:6/10
Policy:-all
DKIM Selectors Found
Selector:google(1416-bit rsa)
Selector:k2(1416-bit rsa)
Selector:mail(1296-bit rsa)
DMARC Details
Policy:reject
Aggregate Reports:dmarc@bzb9d8cf.uriports.com
Forensic Reports:dmarc@bzb9d8cf.uriports.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

69/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

OCSP Stapling Not Enabled

LOW

OCSP stapling improves performance and privacy

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 33 days

HSTS Missing includeSubDomains

LOW

HSTS header does not include subdomains

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

80/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

Domain Registration Details

Domain Age
8 years(mature)
Expiry Risk
none(578 days)
Protection Level
basicDNSSEC OFF
Suspicious Indicators Detected
  • Privacy/proxy registration detected

DNS Records

A Records:99.83.190.102, 75.2.70.75
Name Servers:
ns-1028.awsdns-00.org
ns-1821.awsdns-35.co.uk
ns-186.awsdns-23.com
ns-652.awsdns-17.net
MX Records:
1: aspmx.l.google.com
10: alt3.aspmx.l.google.com
10: alt4.aspmx.l.google.com
5: alt1.aspmx.l.google.com
5: alt2.aspmx.l.google.com
SOA:Serial: 1, TTL: 86400s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:43ms

SPF Analysis

SPF Record:
v=spf1 include:_spf.google.com include:spf.mandrillapp.com include:amazonses.com include:_spf.psm.knowbe4.com include:_spf.salesforce.com include:8269203.spf05.hubspotemail.net -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on a modern tech stack including Webflow CMS, Google Tag Manager, HubSpot, Optimizely, and streaming technologies like Dash.js. It uses advanced front-end frameworks and lazy loading for performance optimization. The site is mobile-optimized with responsive design and accessibility considerations. Hosting appears to be via Identity Digital with Cloudflare protection. The technical implementation supports a fast, secure, and user-friendly experience with no critical technical debt or performance bottlenecks detected.
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