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Is synxis.com a Scam? Security Check Results - Hospitality Solutions Reviews

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Is synxis.com Safe? Security Analysis for Hospitality Solutions

https://synxis.com

Check if synxis.com is a scam or legitimate. Free security scan and reviews.

HospitalityUnited Statesenterprise
jQueryGoogle Tag ManagerHotjarDemandbasePardot+1 more
Analyzed 10/4/2025Completed 6:42:50 AM
61
Security Score
MEDIUM RISK

AI Summary

Hospitality Solutions is a technology and service provider specializing in the hospitality industry, offering a comprehensive suite of products and services including central reservation systems, distribution channels, retailing, acquisition, operations, and customer success solutions. Powered by the SynXis platform, it targets hoteliers globally to optimize operations and revenue. The company positions itself as a leading global hospitality commerce and distribution platform provider with enterprise-level reach and a broad product portfolio. Technically, the website is built on WordPress and leverages modern marketing and analytics tools such as Google Tag Manager, Hotjar, Demandbase, Pardot, and Ahrefs. The site is mobile-optimized with good SEO practices and a professional design. Cookie consent mechanisms indicate awareness of privacy regulations, though explicit privacy and terms of service pages were not found in the provided content. Security posture is moderate with HTTPS enforced and no exposed sensitive data, but lacks visible security headers and published security policies or incident response information. The absence of WHOIS data for the domain raises concerns about domain legitimacy or privacy protection usage, which impacts trustworthiness. Overall, the website presents a professional and credible front for a hospitality technology enterprise but would benefit from improved transparency in domain registration, privacy policies, and security disclosures to enhance trust and compliance.

Detected Technologies

jQueryGoogle Tag ManagerHotjarDemandbasePardotOneTrust Cookie Consent

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Hospitality Solutions operates in the hospitality technology sector, providing integrated solutions for hotel management, distribution, and marketing. Its competitive advantage lies in the SynXis platform, which offers a unified commerce and distribution system. The business model is B2B, targeting hotels and hospitality groups worldwide. Revenue streams likely include software licensing, service subscriptions, digital marketing, and customer support services. The company demonstrates growth through diverse product studios and partnerships, including API integrations and AI innovations. The presence of extensive resources and customer success services indicates a mature operational structure and a focus on client retention and satisfaction.

Extracted Contact Information

Marketing Intelligence Data

Phone Numbers (1)

+1682605****

Security Posture Analysis

Comprehensive Security Assessment

The current security maturity level is moderate. The website enforces HTTPS and uses cookie consent tools, indicating compliance with basic privacy regulations. However, the lack of security headers such as CSP, HSTS, and X-Frame-Options reduces protection against common web attacks. No public security policies, incident response contacts, or vulnerability disclosure mechanisms were found, which limits transparency and readiness perception. There are no visible vulnerabilities or exposed sensitive data in the HTML content. Compliance with GDPR is partially indicated by cookie consent but lacks a detailed privacy policy. Overall, the security culture appears functional but could be enhanced with formalized policies and improved technical controls.

Strategic Recommendations

Priority Actions for Security Improvement

1

Implement and publish a comprehensive privacy policy detailing data handling and GDPR compliance.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Hospitality Solutions

Description:

Hospitality Solutions combines unrivaled experience and innovative technology to help hoteliers around the world, powered by SynXis®, the leading global hospitality commerce and distribution platform.

Key Services:
Central Reservation System (SynXis CRS)APIs for integrationAI InnovationRetailing solutionsDistribution solutions (Booking Engine, GDS, OTA, Voice Agent)Acquisition services (Consortia, Digital Marketing, GDS Media)Operations (Payments, PMS, Task Management)Customer Success (Reservation Services, Onboarding)Data & Analytics
Content Quality:

good

Branding:

consistent

Technical Stack

Technologies:
jQueryGoogle Tag ManagerHotjarDemandbasePardotOneTrust Cookie Consent
Frameworks:
WordPress
Platforms:
WordPress CMS
Performance:

moderate

Mobile:

good

Accessibility:

basic

SEO:

good

Security Assessment

Security Score:
75/100
Best Practices:
  • HTTPS enforced
  • Cookie consent banner implemented
  • No exposed sensitive data in HTML

Analytics & Tracking

Services:
Google AnalyticsHotjarAhrefsLinkedIn InsightPardot
Tracking Level:moderate
Privacy Compliance:basic

Advertising & Marketing

Tracking Pixels:
HotjarLinkedIn InsightGoogle Analytics (via GTM)Ahrefs AnalyticsPardot Analytics
Marketing Tools:
DemandbasePardot
Transparency Level:good

Website Quality Assessment

Design Quality:good
User Experience:good
Content Relevance:good
Navigation Clarity:good
Professionalism:good
Trustworthiness:high

Key Observations

1

Website is accessible with full content and no blocking detected.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

45/100
Score

Missing Strict-Transport-Security header

HIGH

Forces HTTPS connections

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

88/100
Score

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

85/100
Score

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 a include:u747280.wl031.sendgrid.net include:mailgun.org ~all
DNS Lookups:3/10
Policy:~all
DKIM Selectors Found
Selector:s1(1440-bit rsa)

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

0/100
Score

Unable to retrieve SSL certificate

CRITICAL

Could not establish secure connection to retrieve certificate information

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

75/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

No DMARC Record

MEDIUM

DMARC policy not configured

DNS Records

A Records:45.60.251.44, 45.60.241.44
Name Servers:
a1-53.akam.netDNS only
a11-64.akam.netDNS only
a14-65.akam.netDNS only
a24-66.akam.netDNS only
a5-67.akam.netDNS only
a8-64.akam.netDNS only
MX Records:
0: smtp.secureserver.net
0: mx1.emailsrvr.com
10: mailstore1.secureserver.net
10: mx2.emailsrvr.com
SOA:Serial: 2023010517, TTL: 3600s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:77ms

SPF Analysis

SPF Record:
v=spf1 a include:u747280.wl031.sendgrid.net include:mailgun.org ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on WordPress CMS with a modern tech stack including jQuery and various marketing and analytics integrations such as Google Tag Manager, Hotjar, Demandbase, Pardot, and Ahrefs. The site demonstrates good mobile optimization and SEO practices with structured data (JSON-LD) implemented for enhanced search engine understanding. Performance is moderate, with asynchronous loading of scripts and CDN usage for assets. However, the absence of security headers and incomplete WHOIS data indicate areas for technical improvement. The site architecture supports a complex product portfolio with clear navigation and search functionality, reflecting a mature digital infrastructure.
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