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Is theenergyshop.com a Scam? Security Check Results - Energy Services Online Limited Reviews

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Is theenergyshop.com Safe? Security Analysis for Energy Services Online Limited

Check if theenergyshop.com is a scam or legitimate. Free security scan and reviews.

EnergyUnited Kingdommedium
jQuery 3.7.1Google Tag ManagerGoogle AnalyticsHotjar
Analyzed 9/5/2025Completed 5:51:38 PM
62
Security Score
MEDIUM RISK

AI Summary

The Energy Shop operates as a UK-based energy price comparison service, providing consumers with tools and guidance to compare and switch energy suppliers efficiently. The company is positioned as a leading whole of market comparison service, accredited by Ofgem since 2003, and offers a range of services including energy price comparisons, switching guarantees, and energy usage calculators. Their market position is strong within the UK energy sector, targeting residential and business energy consumers seeking cost savings and renewable energy options. Technically, the website employs modern web technologies such as jQuery, Bootstrap, Google Tag Manager, Google Analytics, and Hotjar for analytics and user experience optimization. The site is mobile-optimized, SEO-friendly, and provides a professional user experience with clear navigation and comprehensive content. Performance is moderate with room for optimization. From a security perspective, the site enforces HTTPS and uses secure forms, but lacks visible advanced security headers and published security policies or incident response contacts. No vulnerabilities or exposed sensitive data were detected. Privacy compliance is strong with clear privacy and cookie policies and consent mechanisms in place. Overall, the website presents a trustworthy and professional front for its business, though the absence of WHOIS data limits domain trust verification. Strategic recommendations include enhancing security headers, publishing security policies, and improving incident response transparency to further strengthen trust and compliance.

Detected Technologies

jQuery 3.7.1Google Tag ManagerGoogle AnalyticsHotjar

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

The Energy Shop holds a competitive advantage as an Ofgem-accredited, award-winning energy comparison service with a comprehensive UK market reach. Its business model revolves around providing free, impartial energy price comparisons and facilitating supplier switching, generating value through consumer savings and market transparency. The company targets UK residential and business energy consumers, leveraging detailed guides, calculators, and switching guarantees to build trust and engagement. Growth indicators include extensive media coverage and a strong social media presence. The partnership ecosystem includes energy suppliers and regulatory bodies, with a focus on renewable energy options. Operationally, the company maintains a medium-sized footprint with a history dating back to 2003, reinforcing market credibility.

Extracted Contact Information

Marketing Intelligence Data

Email Addresses (1)

h*****@theenergyshop.com

Phone Numbers (1)

+4407772******

Company Registration

Legal Name:

Energy Services Online Limited

Registration Number:

05058720

Security Posture Analysis

Comprehensive Security Assessment

The current security maturity level is moderate. The website uses HTTPS and secure form submissions, which are fundamental security practices. However, the absence of key security headers such as Content-Security-Policy and X-Frame-Options, and lack of publicly available security policies or incident response contacts, indicate gaps in security posture. There is no evidence of vulnerability disclosure programs or security.txt files. Data protection practices appear adequate with GDPR-compliant privacy policies and cookie consent. Incident response readiness and security culture indicators are not publicly visible, suggesting areas for improvement to meet higher compliance standards and enhance user trust.

Strategic Recommendations

Priority Actions for Security Improvement

1

Implement and publish a comprehensive security policy on the website.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Energy Services Online Limited

Description:

The Energy Shop is a FREE energy comparison service that compares the whole of the UK market in minutes. Compare energy prices today and find out how much you can save on your gas & electricity bills when you switch.

Key Services:
Energy price comparisonEnergy supplier switchingEnergy usage calculatorsEnergy market guides and advice
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
jQuery 3.7.1Google Tag ManagerGoogle AnalyticsHotjar
Frameworks:
Bootstrap (navbar, responsive classes)
Performance:

moderate

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Secure forms with POST method
  • Cookie consent banner

Analytics & Tracking

Services:
Google AnalyticsHotjar
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
Hotjar
Marketing Tools:
Hotjar
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and no blocking detected

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

15/100
Score

Missing Strict-Transport-Security header

HIGH

Forces HTTPS connections

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

53/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

67/100
Score

No DMARC reporting

LOW

DMARC aggregate reports not configured

No DKIM record found

MEDIUM

DKIM adds cryptographic signatures to emails

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 mx a include:_spf.livemail.co.uk -all
DNS Lookups:3/10
Policy:-all
DMARC Details
Policy:quarantine
Subdomain Policy:quarantine

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

77/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

OCSP Stapling Not Enabled

LOW

OCSP stapling improves performance and privacy

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

DNS Records

A Records:3.11.159.126, 13.43.236.99
Name Servers:
ns-1295.awsdns-33.orgDNS only
ns-1838.awsdns-37.co.ukDNS only
ns-389.awsdns-48.comDNS only
ns-707.awsdns-24.netDNS only
MX Records:
10: mail.theenergyshop.com
SOA:Serial: 1, TTL: 86400s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:81ms

SPF Analysis

SPF Record:
v=spf1 mx a include:_spf.livemail.co.uk -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website infrastructure is built on a modern technology stack including jQuery, Bootstrap, and Google Tag Manager, supporting responsive design and user analytics. The site is mobile-optimized and SEO-conscious, with structured data enhancing search engine understanding. Performance is moderate, with potential improvements in load speed and resource optimization. No CMS was explicitly detected, suggesting a custom or proprietary platform. Hosting provider details are not disclosed. Technical risks include reliance on multiple third-party scripts which require ongoing security monitoring. Overall, the technical implementation supports business goals effectively but could benefit from enhanced security and performance tuning.
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