Is thelivechatsoftware.com Safe? Security Analysis for thelivechatsoftware.com
Check if thelivechatsoftware.com is a scam or legitimate. Free security scan and reviews.
AI Summary
Thelivechatsoftware.com is a website offering live chat software solutions primarily targeted at businesses seeking customer support chat widgets. The site features a custom chat interface powered by SignalR technology and hosted with Cloudflare DNS services. The domain is mature, registered since 2009, indicating an established presence in the live chat software market. However, the website content is minimal and focused mainly on the chat functionality without extensive business or compliance information. Technically, the site uses JavaScript and SignalR for real-time communication but lacks advanced SEO, accessibility, and mobile optimization features. Security posture is basic with no DNSSEC enabled and absence of security headers in the HTML content. Privacy and cookie policies are missing, which impacts compliance and trust. Contact information is limited to an offline contact form without direct emails or phone numbers. Overall, the site is functional but lacks comprehensive security, privacy, and business transparency features.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
The business operates in the technology sector providing SaaS live chat software solutions. The target audience includes businesses needing customer engagement tools. The business model is subscription or service-based software delivery. The domain age supports a stable market presence, but the lack of detailed company information and trust indicators limits competitive advantage. No partnerships or subsidiaries are explicitly mentioned. The website's minimal content and absence of marketing or analytics tools suggest a lean operational approach. Growth potential could be enhanced by improving transparency, adding compliance documentation, and expanding contact channels.
Security Posture Analysis
Comprehensive Security Assessment
The security maturity level is basic. The domain is protected against unauthorized transfers (clientTransferProhibited), but DNSSEC is not enabled, which is a missed opportunity for DNS security enhancement. The website lacks security headers such as Content-Security-Policy and X-Frame-Options, increasing risk exposure. No evidence of HTTPS enforcement or SSL configuration details were found in the provided data. No incident response or vulnerability disclosure information is available, indicating limited preparedness for security events. The absence of privacy and cookie policies also reflects compliance gaps, particularly regarding GDPR. Overall, the security posture requires significant improvements to meet modern standards.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC on the domain to improve DNS integrity and security.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
The website provides live chat software services, offering a chat widget for customer interaction and support.
basic
moderate
Technical Stack
moderate
basic
basic
basic
Security Assessment
- Domain status clientTransferProhibited
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
No privacy, cookie, or terms of service policies found on the main page.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Privacy Policy found
HIGHGDPR requires a clear and accessible privacy policy
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, digital
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Strict DMARC Alignment
LOWStrict alignment may cause legitimate emails to fail
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings