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Is tokopedia.com a Scam? Security Check Results - Tokopedia Reviews

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Is tokopedia.com Safe? Security Analysis for Tokopedia

Check if tokopedia.com is a scam or legitimate. Free security scan and reviews.

E-commerceIndonesialarge
React (implied by chunked JS and SPA structure)GraphQL (gql.tokopedia.com)Google AnalyticsGoogle Tag ManagerTikTok Analytics+4 more
Analyzed 8/2/2025Completed 9:14:27 AM
63
Security Score
MEDIUM RISK

AI Summary

Tokopedia is a leading Indonesian e-commerce platform offering a comprehensive online marketplace connecting millions of buyers and sellers. The website provides a wide range of products and services including digital payments, top-ups, and bill payments, supported by a robust technical infrastructure leveraging modern web technologies such as React, GraphQL, and various analytics and marketing tools. The platform demonstrates a strong digital maturity with fast performance, mobile optimization, and good SEO practices. Security posture is solid with HTTPS enforcement, use of CAPTCHA, and no visible sensitive data exposure, though explicit security policies and headers could be improved. The absence of WHOIS data limits domain trust assessment but the brand presence and content quality strongly indicate legitimacy. Overall, Tokopedia presents a professional, trustworthy, and well-structured e-commerce service with room for enhanced privacy and security transparency.

Detected Technologies

React (implied by chunked JS and SPA structure)GraphQL (gql.tokopedia.com)Google AnalyticsGoogle Tag ManagerTikTok AnalyticsFacebook PixelBranch.ioApollo ClientWebpack (chunked JS assets)

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Tokopedia operates as a large-scale online marketplace primarily serving the Indonesian market. Its business model focuses on facilitating transactions between buyers and sellers, supplemented by digital financial services and seller education programs. The company maintains a strong market position with extensive partnerships and a broad product catalog. Revenue streams likely include transaction fees, advertising, and value-added services. The platform targets general consumers and small to medium sellers, emphasizing ease of use and trust. The presence of multiple official social media channels and integrated marketing tools reflects a mature digital marketing strategy. Strategic observations include the need for enhanced public security and privacy disclosures to align with global compliance standards.

Extracted Contact Information

Marketing Intelligence Data

Physical Addresses (1)

Security Posture Analysis

Comprehensive Security Assessment

Tokopedia exhibits a mature security posture with HTTPS enforced across the site, integration of CAPTCHA for bot mitigation, and use of nonce attributes in scripts indicating Content Security Policy implementation. No exposed credentials or sensitive data were detected in the HTML content. However, explicit security policies, incident response contacts, and vulnerability disclosure programs are not publicly visible, which could be a compliance gap. The site uses multiple tracking and advertising pixels, which may raise privacy considerations. Overall, the platform is secure but would benefit from increased transparency and formalized security documentation to improve stakeholder trust and regulatory compliance.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish comprehensive privacy and cookie policies with clear consent mechanisms to enhance GDPR and privacy compliance.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Tokopedia

Description:

Situs jual beli online terlengkap dengan berbagai pilihan toko online terpercaya. Belanja online mudah dan menyenangkan di Tokopedia. Pengiriman cepat.

Key Services:
Online marketplaceDigital paymentsTop-up & bill paymentsSeller education and support
Content Quality:

good

Branding:

consistent

Technical Stack

Technologies:
React (implied by chunked JS and SPA structure)GraphQL (gql.tokopedia.com)Google AnalyticsGoogle Tag ManagerTikTok AnalyticsFacebook PixelBranch.ioApollo ClientWebpack (chunked JS assets)
Frameworks:
ReactApollo GraphQL
Platforms:
WebAndroid (app links present)iOS (app links present)
Performance:

fast

Mobile:

good

Accessibility:

basic

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Use of Content Security Policy (implied by nonce attributes in scripts)
  • No exposed sensitive data in HTML
  • Use of CAPTCHA site key (Google reCAPTCHA)
  • Auto OTP click feature for user convenience

Analytics & Tracking

Services:
Google AnalyticsFacebook PixelTikTok AnalyticsBranch.io
Tracking Level:extensive
Privacy Compliance:basic

Advertising & Marketing

Ad Networks:
Google DoubleClickCriteoFacebook AdsTwitter AdsTikTok Ads
Tracking Pixels:
Facebook PixelTikTok PixelBranch.io
Marketing Tools:
Branch.io
Transparency Level:good

Website Quality Assessment

Design Quality:good
User Experience:good
Content Relevance:good
Navigation Clarity:good
Professionalism:good
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and interactive features.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

65/100
Score

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

35/100
Score

No Privacy Policy found

HIGH

GDPR requires a clear and accessible privacy policy

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

Third-party services without privacy policy

HIGH

Detected services: Google Analytics, Facebook, Twitter, LinkedIn, YouTube, Google APIs, Google Ads

GDPR Compliance Analysis

Privacy Policy0% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

2/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

Critical sector without clear security compliance

HIGH

Detected sectors: energy, transport, banking, health, digital

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

80/100
Score

Complex SPF record

LOW

Too many include statements can cause lookup limits

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:amazonses.com include:servers.mcsv.net include:_spf.salesforce.com include:83025279.ppspf.net ip4:205.201.128.0/20 ip4:198.2.128.0/18 ip4:148.105.0.0/16 ip4:185.132.182.154/32 ip4:185.183.28.138/32 include:spf.onlarksuite.com -all
DNS Lookups:5/10
Policy:-all
DKIM Selectors Found
Selector:google(1296-bit rsa)
Selector:k1(1296-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:quarantine
Aggregate Reports:dmarc@tokopedia.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

62/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Enabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

80/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

Domain Registration Details

Domain Age
17 years(mature)
Expiry Risk
none(1014 days)
Protection Level
basicDNSSEC OFF

DNS Records

A Records:47.74.234.244
Name Servers:
ns-1184.awsdns-20.org
ns-1959.awsdns-52.co.uk
ns-491.awsdns-61.com
ns-869.awsdns-44.net
MX Records:
1: mx1.bytedance.com
10: mx3.bytedance.com
5: mx2.bytedance.com
SOA:Serial: 1, TTL: 86400s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:83ms

SPF Analysis

SPF Record:
v=spf1 include:amazonses.com include:servers.mcsv.net include:_spf.salesforce.com include:83025279.ppspf.net ip4:205.201.128.0/20 ip4:198.2.128.0/18 ip4:148.105.0.0/16 ip4:185.132.182.154/32 ip4:185.183.28.138/32 include:spf.onlarksuite.com -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on a modern technology stack including React and Apollo GraphQL, delivering a fast and responsive user experience. The use of chunked JavaScript assets and CDN-hosted resources indicates a scalable and performant infrastructure. Integration with multiple analytics and marketing platforms supports data-driven decision making. The site is mobile-optimized and uses structured data for SEO enhancement. However, no CMS was explicitly detected, suggesting a custom or proprietary platform. Hosting provider details are not evident from the HTML. Technical risks include reliance on multiple third-party scripts which may introduce vulnerabilities or privacy concerns if not properly managed.
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