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Is trip.com a Scam? Security Check Results - Trip.com Travel Singapore Pte. Ltd. Reviews

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Is trip.com Safe? Security Analysis for Trip.com Travel Singapore Pte. Ltd.

Check if trip.com is a scam or legitimate. Free security scan and reviews.

TransportationSingaporelarge
JavaScriptReact (implied by webpack and modular JS)Polyfill.jsGoogle Tag ManagerVarious Trip.com proprietary JS modules
Analyzed 9/4/2025Completed 11:26:03 PM
70
Security Score
MEDIUM RISK

AI Summary

Trip.com Travel Singapore Pte. Ltd. operates the Trip.com website, a major global online travel agency offering hotel, flight, train, car rental, and tour booking services. The platform targets a broad international audience with multi-language and multi-currency support, positioning itself as a comprehensive one-stop travel partner. The website features extensive content, including travel guides, deals, and customer support, reflecting a mature and well-established business model under the Trip.com Group umbrella. Technically, the site employs modern JavaScript frameworks and modular design, optimized for performance and mobile devices, with progressive web app capabilities enhancing user experience. Security posture is solid with HTTPS enforced and secure payment claims, though explicit security headers and cookie consent mechanisms are not clearly visible. The absence of WHOIS data reduces transparency but does not detract significantly from the site's legitimacy given its professional presentation and trust indicators. Overall, Trip.com demonstrates a strong digital presence with good security and privacy compliance, suitable for its large-scale travel service operations.

Detected Technologies

JavaScriptReact (implied by webpack and modular JS)Polyfill.jsGoogle Tag ManagerVarious Trip.com proprietary JS modules

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Trip.com holds a strong market position as a large online travel agency with a diverse service portfolio including accommodations, flights, trains, car rentals, and tours. Its business model relies on commission-based bookings and partnerships with global travel providers. The company targets global travelers seeking convenience and competitive pricing, supported by a loyalty rewards program and extensive travel content. Partnerships with Google and TripAdvisor enhance its ecosystem and credibility. The platform's multi-regional presence and localized content indicate strategic global expansion. Revenue streams likely include booking fees, advertising, and affiliate programs. The company maintains a professional brand image with awards and customer service accolades, supporting sustained growth and competitive advantage in the travel industry.

Security Posture Analysis

Comprehensive Security Assessment

The website exhibits a mature security posture with mandatory HTTPS encryption and secure payment claims, indicating adherence to industry standards for protecting user data. However, the lack of visible security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options suggests room for improvement in defense-in-depth strategies. No exposed sensitive data or vulnerable libraries were detected in the HTML content. The absence of a cookie consent banner may pose compliance risks under privacy regulations. Incident response and security policy information are not publicly available, which could impact transparency and user trust. Overall, the security measures are adequate for business operations but could be enhanced by implementing additional HTTP headers and publishing security governance documents.

Strategic Recommendations

Priority Actions for Security Improvement

1

Implement and enforce security headers including CSP, HSTS, and X-Frame-Options to strengthen protection against common web attacks.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Trip.com Travel Singapore Pte. Ltd.

Description:

Choose from over 1.2 million hotels in more than 200 countries, 30 million real guest reviews. Book flights to over 5,000 destinations worldwide. 24/7 Customer Service.

Key Services:
Hotel bookingsFlight bookingsTrain bookingsCar rentalsAttractions and toursTravel guidesTravel deals and promotions
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
JavaScriptReact (implied by webpack and modular JS)Polyfill.jsGoogle Tag ManagerVarious Trip.com proprietary JS modules
Frameworks:
WebpackCustom Trip.com UI framework
Platforms:
Web (desktop and mobile optimized)PWA enabled
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Secure payment claims
  • No exposed sensitive data in HTML

Analytics & Tracking

Services:
Google AnalyticsYandex MetricaTikTok AnalyticsNaver Analytics
Tracking Level:extensive
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
TikTok AnalyticsYandex MetricaNaver AnalyticsDoubleClick
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and no blocking detected

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

55/100
Score

Missing Strict-Transport-Security header

HIGH

Forces HTTPS connections

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

68/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

2/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

Critical sector without clear security compliance

HIGH

Detected sectors: energy, transport, banking, digital

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

85/100
Score

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:spf.trip.com -all
DNS Lookups:1/10
Policy:-all
DKIM Selectors Found
Selector:default(1296-bit rsa)
Selector:google(1296-bit rsa)
Selector:selector1(1296-bit rsa)
DMARC Details
Policy:reject
Subdomain Policy:none
Aggregate Reports:dmarc_reports@trip.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

80/100
Score

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:Trip.com
Issuer:DigiCert TLS RSA SHA256 2020 CA1
Valid Until:1/24/2026 (142 days)
SANs:Trip.com, *.easytrip.com, *.trip.biz +9 more

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

DNS Records

A Records:103.143.160.200, 103.158.15.28
Name Servers:
a1-244.akam.netDNS only
a11-65.akam.netDNS only
a14-66.akam.netDNS only
a16-67.akam.netDNS only
a26-64.akam.netDNS only
a9-65.akam.netDNS only
MX Records:
10: mx1.trip.com.ctripgslb.com
10: mx2.trip.com.ctripgslb.com
50: mx3.trip.com.ctripgslb.com
SOA:Serial: 2019127591, TTL: 900s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:72ms

SPF Analysis

SPF Record:
v=spf1 include:spf.trip.com -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

Trip.com utilizes a modern, modular JavaScript-based tech stack with evidence of React or similar frameworks, supported by webpack bundling and polyfills for compatibility. The site is optimized for fast loading and mobile responsiveness, including PWA features for enhanced user experience. SEO is well addressed with comprehensive meta tags, Open Graph, and JSON-LD structured data for rich search results. Accessibility features such as ARIA roles and keyboard navigation hints are present, indicating attention to inclusive design. Hosting details are not explicitly disclosed, but the use of multiple tripcdn.com subdomains suggests a content delivery network for global performance. The technical infrastructure supports a scalable and robust platform suitable for high traffic and complex booking workflows.
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