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Is trustedshops.com a Scam? Security Check Results - Trusted Shops GmbH Reviews

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Is trustedshops.com Safe? Security Analysis for Trusted Shops GmbH

https://trustedshops.com

Check if trustedshops.com is a scam or legitimate. Free security scan and reviews.

E-commerceGermanylarge
JavaScriptSVG graphicsUsercentrics CMPCDN (Craft Cloud)Swiper.js (carousel)
Analyzed 10/4/2025Completed 2:35:08 AM
64
Security Score
MEDIUM RISK

AI Summary

Trusted Shops GmbH is a leading European trust brand specializing in e-commerce trust solutions. Their offerings include the Trusted Shops Trustmark, Buyer Protection, authentic customer feedback systems, and the eTrusted SaaS platform for real-time experience feedback. The company targets both consumers and businesses, providing services that enhance digital trust and security in online shopping environments. Their market position is strong, with over 30,000 companies using their solutions, and they maintain a consistent and professional brand presence. Technically, the website is built on modern web technologies including SVG graphics, JavaScript, and a Craft CMS backend served via a CDN. The site is optimized for performance, mobile responsiveness, and accessibility, with a well-structured navigation and comprehensive SEO metadata. Privacy compliance is robust, featuring a comprehensive privacy policy, cookie consent management via Usercentrics, and GDPR adherence. From a security perspective, the site enforces HTTPS, implements security headers such as Content Security Policy, and avoids exposing sensitive data. However, explicit security policies and incident response information are not publicly detailed, and no vulnerability disclosure or security.txt files were found. Overall, the security posture is strong but could be enhanced by publishing more detailed security governance information. The overall risk assessment is low, with no signs of malicious content or suspicious domain registration patterns. Strategic recommendations include enhancing transparency around security policies and incident response, and adding vulnerability disclosure mechanisms to further build trust and security culture.

Detected Technologies

JavaScriptSVG graphicsUsercentrics CMPCDN (Craft Cloud)Swiper.js (carousel)

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Trusted Shops operates in the e-commerce and technology sectors, providing essential trust and certification services that facilitate secure online transactions and customer feedback management. Their business model combines B2B and B2C elements, offering products that appeal to both online shoppers and businesses seeking to increase conversion and customer loyalty. The company leverages a strong partnership ecosystem, including the eTrusted platform and international domains, to expand its market reach. Growth indicators include a large customer base and active engagement across multiple social media platforms. Their competitive advantage lies in their established Trustmark and Buyer Protection services, which are recognized across Europe.

Security Posture Analysis

Comprehensive Security Assessment

The website demonstrates a mature security posture with enforced HTTPS, comprehensive security headers, and cookie consent management aligned with GDPR. No vulnerabilities or exposed sensitive data were detected in the HTML content. However, the absence of a publicly available security policy, incident response plan, or vulnerability disclosure program indicates room for improvement in transparency and readiness. The company should consider publishing a security.txt file and providing direct contact channels for security incidents to enhance incident response capabilities and stakeholder trust.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a detailed security policy and incident response plan on the website.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Trusted Shops GmbH

Description:

Trusted Shops provides trust solutions that ensure real security in the digital world and help businesses succeed. Their offerings include Trustmark, Buyer Protection, authentic feedback, and the eTrusted Experience Feedback Platform.

Key Services:
Trustmark certificationBuyer ProtectionFeedback systemLegal serviceseTrusted SaaS platform for experience feedback
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
JavaScriptSVG graphicsUsercentrics CMPCDN (Craft Cloud)Swiper.js (carousel)
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Content Security Policy
  • Cookie consent via Usercentrics
  • No exposed sensitive data in HTML

Analytics & Tracking

Tracking Level:minimal
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
Usercentrics
Marketing Tools:
Usercentrics CMP
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with no blocking or WAF challenges.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

70/100
Score

Weak Strict-Transport-Security configuration

LOW

Current value: "max-age=15552000; includeSubDomains"

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Weak Referrer-Policy configuration

LOW

Current value: "no-referrer-when-downgrade"

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

68/100
Score

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

82/100
Score

Complex SPF record

LOW

Too many include statements can cause lookup limits

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:spfts.trustedshops.com include:spf.protection.outlook.com include:mail.zendesk.com include:amazonses.com include:spf.hubspot.com include:603347.spf10.hubspotemail.net include:_spf.salesforce.com a:zgateway.zuora.com a:mail.preeco.de ~all
DNS Lookups:9/10
Policy:~all
DKIM Selectors Found
Selector:selector2(1296-bit rsa)
Selector:mail(1296-bit rsa)
DMARC Details
Policy:reject
Aggregate Reports:rua@dmarc.trustedshops.com
Forensic Reports:dmarc_ruf@trustedshops.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

0/100
Score

Unable to retrieve SSL certificate

CRITICAL

Could not establish secure connection to retrieve certificate information

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

DNS Records

A Records:3.120.78.67, 3.66.36.45, 3.65.85.197
Name Servers:
ns-1442.awsdns-52.orgDNS only
ns-1784.awsdns-31.co.ukDNS only
ns-450.awsdns-56.comDNS only
ns-955.awsdns-55.netDNS only
MX Records:
10: mxa-005f2701.gslb.pphosted.com
10: mxb-005f2701.gslb.pphosted.com
SOA:Serial: 1, TTL: 86400s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:83ms

SPF Analysis

SPF Record:
v=spf1 include:spfts.trustedshops.com include:spf.protection.outlook.com include:mail.zendesk.com include:amazonses.com include:spf.hubspot.com include:603347.spf10.hubspotemail.net include:_spf.salesforce.com a:zgateway.zuora.com a:mail.preeco.de ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built using modern web standards with a Craft CMS backend and extensive use of SVG for graphics. It employs Usercentrics for cookie consent management and uses a CDN for asset delivery, ensuring fast load times and good performance. The site is mobile-optimized and accessible, with clear navigation and SEO-friendly metadata. No deprecated or vulnerable libraries were detected. Opportunities exist to further modernize by integrating more advanced analytics and security monitoring tools.
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