
Is trustedshops.com Safe? Security Analysis for Trusted Shops GmbH
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AI Summary
Trusted Shops GmbH is a leading European trust brand specializing in e-commerce trust solutions. Their offerings include the Trusted Shops Trustmark, Buyer Protection, authentic customer feedback systems, and the eTrusted SaaS platform for real-time experience feedback. The company targets both consumers and businesses, providing services that enhance digital trust and security in online shopping environments. Their market position is strong, with over 30,000 companies using their solutions, and they maintain a consistent and professional brand presence. Technically, the website is built on modern web technologies including SVG graphics, JavaScript, and a Craft CMS backend served via a CDN. The site is optimized for performance, mobile responsiveness, and accessibility, with a well-structured navigation and comprehensive SEO metadata. Privacy compliance is robust, featuring a comprehensive privacy policy, cookie consent management via Usercentrics, and GDPR adherence. From a security perspective, the site enforces HTTPS, implements security headers such as Content Security Policy, and avoids exposing sensitive data. However, explicit security policies and incident response information are not publicly detailed, and no vulnerability disclosure or security.txt files were found. Overall, the security posture is strong but could be enhanced by publishing more detailed security governance information. The overall risk assessment is low, with no signs of malicious content or suspicious domain registration patterns. Strategic recommendations include enhancing transparency around security policies and incident response, and adding vulnerability disclosure mechanisms to further build trust and security culture.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Trusted Shops operates in the e-commerce and technology sectors, providing essential trust and certification services that facilitate secure online transactions and customer feedback management. Their business model combines B2B and B2C elements, offering products that appeal to both online shoppers and businesses seeking to increase conversion and customer loyalty. The company leverages a strong partnership ecosystem, including the eTrusted platform and international domains, to expand its market reach. Growth indicators include a large customer base and active engagement across multiple social media platforms. Their competitive advantage lies in their established Trustmark and Buyer Protection services, which are recognized across Europe.
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a mature security posture with enforced HTTPS, comprehensive security headers, and cookie consent management aligned with GDPR. No vulnerabilities or exposed sensitive data were detected in the HTML content. However, the absence of a publicly available security policy, incident response plan, or vulnerability disclosure program indicates room for improvement in transparency and readiness. The company should consider publishing a security.txt file and providing direct contact channels for security incidents to enhance incident response capabilities and stakeholder trust.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a detailed security policy and incident response plan on the website.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Trusted Shops GmbH
Trusted Shops provides trust solutions that ensure real security in the digital world and help businesses succeed. Their offerings include Trustmark, Buyer Protection, authentic feedback, and the eTrusted Experience Feedback Platform.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Content Security Policy
- Cookie consent via Usercentrics
- No exposed sensitive data in HTML
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenges.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Weak Strict-Transport-Security configuration
LOWCurrent value: "max-age=15552000; includeSubDomains"
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Weak Referrer-Policy configuration
LOWCurrent value: "no-referrer-when-downgrade"
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Unable to retrieve SSL certificate
CRITICALCould not establish secure connection to retrieve certificate information
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Community rating
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