Is trustmary.com Safe? Security Analysis for Trustmary
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AI Summary
Trustmary is a technology company founded in 2018, providing a SaaS platform focused on collecting, analyzing, and showcasing customer feedback to help businesses improve customer experience and build social proof. The company targets businesses across multiple industries and has a strong market presence with over 1800 companies using its services worldwide. The website is professionally designed, mobile-optimized, and offers multilingual support, reflecting a mature digital presence. Technically, the site is built on WordPress, uses modern web fonts, and integrates with Google Tag Manager and YouTube for analytics and media embedding. Security posture is adequate with HTTPS enabled and domain status protections, but lacks DNSSEC and published security policies. Privacy compliance is weak due to missing privacy and cookie policies on the homepage. Overall, the website is trustworthy and professional but could improve transparency and security documentation.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Trustmary operates in the customer feedback technology sector, offering integrated tools for feedback collection, insights generation, and review showcasing. Its business model is subscription-based SaaS, targeting B2B customers including executives, marketers, sales, and service teams. The company demonstrates growth through case studies and a broad client base. It integrates with popular CRM platforms like HubSpot and Pipedrive, enhancing its ecosystem. The website content and structure support lead generation and customer education, positioning Trustmary as a competitive player in the feedback and social proof market.
Security Posture Analysis
Comprehensive Security Assessment
The website enforces HTTPS and uses domain status locks to prevent unauthorized domain changes. However, it lacks DNSSEC, security headers (such as CSP, HSTS), and published security or incident response policies. No vulnerability disclosure or security.txt files were found, indicating limited transparency in security practices. No contact emails or phone numbers for security or abuse reporting are visible. The absence of privacy and cookie policies also suggests incomplete compliance with GDPR and related regulations. While no critical vulnerabilities were detected, these gaps represent areas for improvement to enhance trust and compliance.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC to improve DNS security and prevent spoofing.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Trustmary
Trustmary is the best tool for collecting, analyzing, and showcasing customer feedback. Turn great customer experience into social proof.
excellent
consistent
Technical Stack
moderate
excellent
good
good
Security Assessment
- HTTPS enabled
- Domain status includes clientDeleteProhibited, clientTransferProhibited, clientUpdateProhibited
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is professionally designed and well-structured
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
DMARC not enforcing
MEDIUMDMARC policy is set to "none"
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 47 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DMARC Policy Set to None
LOWDMARC is configured but not enforcing any policy
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Community rating
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