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Is trustmate.io a Scam? Security Check Results - TrustMate S.A. Reviews

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Is trustmate.io Safe? Security Analysis for TrustMate S.A.

Check if trustmate.io is a scam or legitimate. Free security scan and reviews.

E-commercePolandmedium
ReactNext.jsGoogle Tag ManagerHubSpot scriptsAWS DNS
Analyzed 8/4/2025Completed 11:23:15 AM
69
Security Score
MEDIUM RISK

AI Summary

TrustMate S.A. operates a sophisticated SaaS platform focused on enhancing e-commerce and service businesses by managing customer reviews and improving online reputation. The company targets a broad audience including online stores, service providers, hotels, and restaurants, offering a comprehensive suite of tools such as review collection, mediation, SEO enhancement, and multi-language support. With over 13,000 clients and integrations with major e-commerce platforms, TrustMate holds a strong market position in Poland and internationally. Technically, the website is built on modern frameworks like Next.js and React, hosted likely on AWS infrastructure, and demonstrates excellent performance and mobile optimization. Security measures are robust, including HTTPS enforcement and multiple security headers, though DNSSEC is not enabled. Privacy compliance is well addressed with clear privacy and cookie policies, and GDPR adherence is evident. The domain registration data aligns well with the business claims, reinforcing legitimacy. Overall, TrustMate presents a professional, trustworthy, and technically mature online presence.

Detected Technologies

ReactNext.jsGoogle Tag ManagerHubSpot scriptsAWS DNS

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

TrustMate's business model centers on providing value-added services to e-commerce and service sectors through review management and marketing automation. Their competitive advantage lies in advanced technology enabling rich, keyword-optimized reviews that boost SEO and sales conversion. The company leverages partnerships with leading e-commerce platforms and social media integrations to expand reach and functionality. Revenue streams likely include subscription plans and premium features such as mediation and expert modules. The platform's multi-language and international sales support indicate strategic growth into diverse markets. Client testimonials and a large user base demonstrate strong customer satisfaction and market traction. TrustMate's ecosystem includes integrations and synergies with Google and Facebook, enhancing marketing effectiveness.

Extracted Contact Information

Marketing Intelligence Data

Email Addresses (1)

s*****@trustmate.io

Security Posture Analysis

Comprehensive Security Assessment

The website exhibits a mature security posture with HTTPS enforced and comprehensive security headers implemented, reducing risks of common web attacks. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a public security policy or incident response contact limits transparency in handling security incidents. DNSSEC is not enabled, which could be improved to enhance DNS security. No vulnerability disclosure or security.txt file was found, suggesting an opportunity to formalize vulnerability management and reporting. Overall, the security measures are strong for a SaaS platform, but adding formal policies and DNS security would further strengthen the posture.

Strategic Recommendations

Priority Actions for Security Improvement

1

Enable DNSSEC on the domain to improve DNS integrity and security.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

TrustMate S.A.

Description:

TrustMate provides tools to build online reputation by managing reviews for online stores and service companies. Features include mediation, detailed ratings, surveys, reports, statistics, alerts, invitations to leave reviews, and more.

Key Services:
Review collectionSales increase via review widgetsSEO improvement through user contentCustomer relationship managementSocial media and Google integrationMulti-language review translationInternational sales supportSurveys and NPSLogistics optimizationBadges and awards
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
ReactNext.jsGoogle Tag ManagerHubSpot scriptsAWS DNS
Frameworks:
Next.jsReact
Platforms:
ShopifyPrestaShopWooCommerceShoperIdoSellMagentoSoteAtomStore
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Security headers present
  • No exposed sensitive data in HTML
  • Secure forms with CSRF protection implied

Analytics & Tracking

Services:
Google Analytics via Google Tag ManagerHubSpot Analytics
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
Facebook PixelHubSpot tracking
Marketing Tools:
HubSpot
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and no blocking mechanisms.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

30/100
Score

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

73/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

75/100
Score

Complex SPF record

LOW

Too many include statements can cause lookup limits

DMARC Partial Enforcement

LOW

DMARC only applies to 20% of messages

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:_spf.google.com include:19988606.spf04.hubspotemail.net include:spf1.trustmate.io include:spf.brevo.com include:_spf.news.trustmate.io mx ~all
DNS Lookups:6/10
Policy:~all
DKIM Selectors Found
Selector:google(1432-bit rsa)
Selector:mail(1296-bit rsa)
DMARC Details
Policy:quarantine(20% enforcement)
Subdomain Policy:quarantine
Aggregate Reports:rua_sender@trustmate.io
Forensic Reports:ruf_sender@trustmate.io

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

82/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Enabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Registration Details

Domain Age
6 years(mature)
Expiry Risk
low(95 days)
Protection Level
moderateDNSSEC OFF

DNS Records

A Records:18.165.140.86, 18.165.140.84, 18.165.140.26, 18.165.140.55
Name Servers:
ns-1434.awsdns-51.org
ns-1624.awsdns-11.co.uk
ns-331.awsdns-41.com
ns-922.awsdns-51.net
MX Records:
1: aspmx.l.google.com
10: alt3.aspmx.l.google.com
10: alt4.aspmx.l.google.com
5: alt1.aspmx.l.google.com
5: alt2.aspmx.l.google.com
SOA:Serial: 1, TTL: 86400s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:59ms

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built using modern web technologies including React and Next.js, ensuring a performant and responsive user experience. Hosting appears to be on AWS infrastructure, supported by AWS DNS servers. The site uses multiple third-party marketing and analytics tools such as HubSpot and Google Tag Manager, integrated securely via HTTPS. The technical implementation includes SEO best practices with proper meta tags and multi-language support. Accessibility and mobile optimization are well addressed, contributing to excellent usability. No technical debt or outdated technologies were observed, indicating a well-maintained platform. Opportunities exist to further improve DNS security and formalize security-related documentation.
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