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Is trustradius.com a Scam? Security Check Results - TrustRadius Reviews

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Is trustradius.com Safe? Security Analysis for TrustRadius

Check if trustradius.com is a scam or legitimate. Free security scan and reviews.

TechnologyUnited Statesmedium
Next.jsReactNew Relic monitoringOneTrust cookie consent
Analyzed 7/17/2025Completed 2:06:53 AM
81
Security Score
LOW RISK

AI Summary

TrustRadius operates as a technology and business research firm specializing in providing verified B2B software reviews and comparisons. The company targets technology buyers and software users seeking in-depth, trustworthy feedback to inform purchasing decisions. Their platform leverages a proprietary algorithm and human verification to ensure review authenticity, positioning them as a reputable player in the B2B software review market. The website is professionally designed, mobile-optimized, and employs modern web technologies such as Next.js and React, indicating a mature digital infrastructure. Monitoring and analytics are implemented via New Relic, and privacy compliance is supported through OneTrust cookie consent mechanisms. Security posture is strong with HTTPS enforcement and standard security headers, though explicit security policies and incident response information are not publicly available. The absence of WHOIS registration data is a notable gap, warranting further verification. Overall, TrustRadius presents a credible and professional online presence with room for improvement in transparency around security and domain registration.

Detected Technologies

Next.jsReactNew Relic monitoringOneTrust cookie consent

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

TrustRadius's market positioning as a verified software review platform gives it a competitive advantage in the B2B technology sector. Their business model centers on aggregating and validating user reviews to provide reliable insights for software buyers. The company likely generates revenue through partnerships, advertising, or lead generation tied to software vendors. Their target customers include enterprise and medium-sized businesses evaluating software solutions. The presence of social media channels and structured data markup enhances their digital footprint and SEO. No parent company or subsidiaries were identified, suggesting independent operation. The company is medium-sized and based in the United States, focusing on technology sector clients. Strategic partnerships or integrations were not explicitly found in the data.

Security Posture Analysis

Comprehensive Security Assessment

The website enforces HTTPS and includes key security headers such as Content Security Policy and Strict-Transport-Security, reflecting adherence to web security best practices. The use of New Relic for monitoring and OneTrust for cookie consent indicates attention to performance and privacy compliance. However, the lack of a dedicated security policy page, incident response contact information, or vulnerability disclosure program limits transparency and may impact trust from security-conscious users. No vulnerabilities or exposed sensitive data were detected in the analysis. The security score is strong but could be improved by publishing explicit security documentation and incident response procedures.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy page outlining security practices and controls.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

TrustRadius

Description:

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Key Services:
Software reviewsSoftware comparisonsVerified user feedback
Content Quality:

good

Branding:

consistent

Technical Stack

Technologies:
Next.jsReactNew Relic monitoringOneTrust cookie consent
Frameworks:
Next.js
Platforms:
Web
Performance:

fast

Mobile:

good

Accessibility:

basic

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Content Security Policy present
  • Cookie consent implemented

Analytics & Tracking

Services:
New Relic
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
New Relic
Marketing Tools:
OneTrust
Transparency Level:basic

Website Quality Assessment

Design Quality:good
User Experience:good
Content Relevance:good
Navigation Clarity:good
Professionalism:good
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and metadata

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

70/100
Score

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Weak Referrer-Policy configuration

LOW

Current value: "same-origin"

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

95/100
Score

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

55/100
Score

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

85/100
Score

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:_spf.google.com include:mktomail.com include:servers.mcsv.net include:_spf.salesforce.com ~all
DKIM Selectors Found
Selector:google(1296-bit rsa)
Selector:k1(1296-bit rsa)
DMARC Details
Policy:quarantine

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

75/100
Score

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 48 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:trustradius.com
Issuer:E6
Valid Until:9/3/2025 (48 days)
SANs:trustradius.com, www.trustradius.com

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

DNS Records

A Records:104.18.17.101, 104.18.16.101
AAAA Records:2606:4700::6812:1065, 2606:4700::6812:1165
Name Servers:
adrian.ns.cloudflare.comDNS only
carter.ns.cloudflare.comDNS only
MX Records:
1: aspmx.l.google.com
10: aspmx2.googlemail.com
10: aspmx3.googlemail.com
5: alt1.aspmx.l.google.com
5: alt2.aspmx.l.google.com

DNSSEC Status

DNSSEC Not Enabled

SPF Analysis

SPF Record:
v=spf1 include:_spf.google.com include:mktomail.com include:servers.mcsv.net include:_spf.salesforce.com ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built using modern JavaScript frameworks, primarily Next.js and React, enabling server-side rendering and optimized performance. It integrates New Relic for application monitoring and performance analytics, and OneTrust for GDPR-compliant cookie consent management. The site uses structured data (JSON-LD) for organization and website metadata, improving SEO and rich search results. Performance appears fast with preloading of key assets and deferred script loading. Mobile optimization is good, though accessibility features are basic and could be enhanced. No CMS or hosting provider details were explicitly identified. Overall, the technical infrastructure supports a robust and scalable web presence with opportunities for further modernization and accessibility improvements.
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