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Is uplandsoftware.com a Scam? Security Check Results - Upland Software Reviews

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Is uplandsoftware.com Safe? Security Analysis for Upland Software

Check if uplandsoftware.com is a scam or legitimate. Free security scan and reviews.

TechnologyUnited Statesenterprise
WordPressjQueryUberMenu pluginWP RocketGoogle Tag Manager+4 more
Analyzed 9/6/2025Completed 2:34:53 PM
71
Security Score
MEDIUM RISK

AI Summary

Upland Software is an established enterprise cloud software provider founded in 2013, offering over 25 AI-powered solutions across multiple business domains including contact center, content automation, marketing, IT management, knowledge management, project management, and sales productivity. The company targets businesses seeking digital transformation and operational efficiency through cloud and AI technologies. Their market position is strong with over 10,000 customers and 1 million users worldwide. Technically, the website is built on WordPress with modern performance optimizations, leveraging tools like Google Tag Manager, reCAPTCHA, and Sentry for analytics and security. Security posture is good with HTTPS and some security best practices, though improvements like DNSSEC and explicit security policies are recommended. Privacy compliance is limited based on the provided content, lacking visible privacy and cookie policies. Overall, the website is professional, well-branded, and trustworthy, with clear business credibility but room for enhanced privacy and security transparency.

Detected Technologies

WordPressjQueryUberMenu pluginWP RocketGoogle Tag ManagerGoogle reCAPTCHASentry (error tracking)StorylaneWistia video embed

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Upland Software operates a B2B SaaS model focusing on cloud-based digital transformation tools powered by AI. Their diverse product portfolio addresses key enterprise needs from customer service to supply chain management. The company leverages partnerships and subsidiaries to expand its market reach and product capabilities. Their content marketing strategy includes case studies, datasheets, webinars, and demos, targeting enterprise clients. The website's SEO and content quality support strong market positioning. The absence of explicit privacy and security policies may reflect an opportunity to strengthen compliance and trust. The company’s domain registration and WHOIS data align well with its business claims, supporting legitimacy.

Extracted Contact Information

Marketing Intelligence Data

Security Posture Analysis

Comprehensive Security Assessment

The website enforces HTTPS and uses Google reCAPTCHA to protect forms, indicating a baseline security posture. Security headers are minimal but present. No DNSSEC is enabled, which is a recommended improvement. There is no visible security.txt or vulnerability disclosure policy, which limits transparency for security researchers. No vulnerabilities or exposed sensitive data were detected in the analyzed content. Incident response and security policies are not publicly disclosed, which could be improved to enhance security culture and readiness. Overall, the security posture is good but could benefit from enhanced transparency and DNS security.

Strategic Recommendations

Priority Actions for Security Improvement

1

Enable DNSSEC on the domain to improve DNS integrity and security.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Upland Software

Description:

Over 25 proven cloud software products that increase revenue, reduce costs, and deliver immediate value. Upland helps businesses work smarter and innovate with AI across multiple sectors including contact center, content lifecycle automation, digital marketing, IT and supply chain management, knowledge management, project management, and sales productivity.

Key Services:
Contact Center & Customer Service SolutionsContent Lifecycle AutomationDigital and Mobile MarketingIT and Supply Chain ManagementKnowledge ManagementProject ManagementSales Productivity
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
WordPressjQueryUberMenu pluginWP RocketGoogle Tag ManagerGoogle reCAPTCHASentry (error tracking)StorylaneWistia video embed
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

excellent

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Google reCAPTCHA implemented
  • Content Security Policy not explicitly detected
  • No DNSSEC enabled

Analytics & Tracking

Services:
Google Tag ManagerCaliberMind
Tracking Level:moderate
Privacy Compliance:basic

Advertising & Marketing

Tracking Pixels:
Sentry
Marketing Tools:
CaliberMind analytics
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and structured navigation.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

80/100
Score

Weak X-Frame-Options configuration

LOW

Current value: "SAMEORIGIN, add_header X-Frame-Options "SAMEORIGIN" always;"

Weak X-Content-Type-Options configuration

LOW

Current value: "nosniff, nosniff"

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

58/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

75/100
Score

DMARC not enforcing

MEDIUM

DMARC policy is set to "none"

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:_u.uplandsoftware.com._spf.smart.ondmarc.com -all
DNS Lookups:1/10
Policy:-all
DKIM Selectors Found
Selector:selector2(1296-bit rsa)
DMARC Details
Policy:none
Aggregate Reports:cd84bc31@inbox.ondmarc.com
Forensic Reports:cd84bc31@inbox.ondmarc.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

72/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

OCSP Stapling Not Enabled

LOW

OCSP stapling improves performance and privacy

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 80 days

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

80/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

DMARC Policy Set to None

LOW

DMARC is configured but not enforcing any policy

Domain Registration Details

Domain Age
12 years(mature)
Expiry Risk
none(1298 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:192.124.249.183
Name Servers:
ns-1135.awsdns-13.org
ns-1567.awsdns-03.co.uk
ns-267.awsdns-33.com
ns-720.awsdns-26.net
MX Records:
10: us-smtp-inbound-1.mimecast.com
10: us-smtp-inbound-2.mimecast.com

DNSSEC Status

DNSSEC Not Enabled

SPF Analysis

SPF Record:
v=spf1 include:_u.uplandsoftware.com._spf.smart.ondmarc.com -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website uses WordPress CMS with plugins such as UberMenu and WP Rocket for enhanced navigation and performance. It integrates third-party services including Google Tag Manager, Sentry for error tracking, and Storylane for interactive content. The site is hosted on AWS infrastructure, inferred from DNS servers. Performance optimizations like lazy loading and font preloading are implemented, contributing to fast load times. The site is mobile-optimized and accessible with good SEO practices. Technical risks are low, but the absence of DNSSEC and limited security headers represent areas for modernization. The technical stack supports a robust and scalable platform for enterprise SaaS marketing and customer engagement.
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