Is userjot.com Safe? Security Analysis for UserJot
Check if userjot.com is a scam or legitimate. Free security scan and reviews.
AI Summary
UserJot is a newly founded SaaS company (2024) offering a comprehensive customer feedback management platform tailored for SaaS product teams. The platform enables users to collect, prioritize, and discuss feature requests, build public roadmaps, and share changelogs, positioning itself as a competitive alternative to established tools like Canny and UserVoice. The website is professionally designed with clear navigation, rich content, and a strong focus on user engagement and transparency. Technically, the site leverages modern frameworks such as Astro and is hosted on Cloudflare, ensuring fast performance and mobile optimization. Security posture is solid with HTTPS enforced and domain transfer protection, though improvements can be made by enabling DNSSEC and adding security headers. Privacy compliance is partially addressed with a clear privacy policy and terms of service, but lacks cookie consent mechanisms and explicit incident response policies. Overall, UserJot presents a credible and trustworthy SaaS offering with room for maturity in security and privacy practices.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
UserJot targets SaaS companies and product teams seeking to streamline user feedback and product roadmap management. Its freemium business model allows users to start for free and upgrade for advanced features, supporting scalability. The company emphasizes building trust and engagement through transparent communication and user involvement. The presence of a dedicated contact email and social media presence on X (Twitter) supports customer relations. The startup nature is reflected in the recent domain registration and focused service offering. No physical addresses or phone numbers are provided, indicating a primarily digital-first operation. The company competes in a niche with established players, leveraging modern technology and user-centric design to differentiate itself.
Extracted Contact Information
Marketing Intelligence Data
Email Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
The website enforces HTTPS with a valid SSL certificate and uses Cloudflare as registrar and hosting provider, which provides baseline security and performance benefits. The domain status clientTransferProhibited adds protection against unauthorized transfers. However, DNSSEC is not enabled, which could improve DNS security. No explicit security headers (e.g., Content-Security-Policy, X-Frame-Options) were detected, representing an area for enhancement. There is no published security policy or incident response information, which limits transparency for security-conscious users. No vulnerabilities or exposed sensitive data were found in the analysis. The site uses JavaScript tracking via Cloudflare Insights, with moderate user tracking levels. Overall, the security posture is good but could be improved with additional headers, DNSSEC, and published policies.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
UserJot
Capture and organize user feedback, prioritize feature requests, build public roadmaps, and share product updates easily with UserJot. Your all-in-one customer feedback tool.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Domain status clientTransferProhibited
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is a modern SaaS product feedback and roadmap tool
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Weak Strict-Transport-Security configuration
LOWCurrent value: "max-age=15552000; includeSubDomains; preload"
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 42 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
No DMARC Record
MEDIUMDMARC policy not configured
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings