Is userlane.com Safe? Security Analysis for Userlane GmbH
Check if userlane.com is a scam or legitimate. Free security scan and reviews.
AI Summary
Userlane GmbH operates a market-leading digital adoption platform designed to optimize software usage and adoption for enterprise clients. The platform leverages AI-powered insights and agentic assistance to enhance employee productivity and software ROI. The website is professionally designed, well-structured, and targets enterprise customers seeking digital transformation and software adoption solutions. Technically, the site is built on WordPress with modern JavaScript libraries and integrates advanced monitoring and consent management tools, reflecting a mature digital infrastructure. Security posture is strong with HTTPS, security headers, and privacy compliance, although explicit security policies and incident response contacts are not publicly visible. Overall, the site presents a trustworthy and professional digital presence with minor gaps in direct contact information and WHOIS transparency.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Userlane positions itself as a B2B SaaS provider in the technology sector, focusing on digital adoption and software training. Its client base includes large enterprises such as Audi, PwC, and Mercedes, indicating strong market penetration and brand recognition. The business model revolves around subscription-based software services enhanced by AI capabilities. The company maintains a comprehensive content strategy with blogs, case studies, and resources to educate and engage its audience. Partnerships and integrations, such as with Microsoft and Usercentrics, further strengthen its ecosystem. Growth indicators include active content updates and a broad portfolio of solutions tailored by use case and application.
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a solid security foundation with enforced HTTPS, modern security headers, and integration of consent management for GDPR compliance. The use of New Relic for performance and error monitoring indicates proactive operational security. However, the absence of a publicly accessible security policy or vulnerability disclosure program limits transparency. No critical vulnerabilities or exposed sensitive data were detected in the analysis. Incident response readiness and security culture indicators are not explicitly documented, suggesting an area for improvement to enhance stakeholder trust and compliance posture.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a dedicated security policy and incident response page to improve transparency.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Userlane GmbH
Userlane is a market leading digital adoption platform that instantly improves the usage and adoption of your software.
excellent
consistent
Technical Stack
moderate
good
basic
good
Security Assessment
- HTTPS enforced
- Content Security Policy present
- Use of security headers
- Consent management for cookies
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenges.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits
DMARC Partial Enforcement
LOWDMARC only applies to 5% of messages
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 30 days
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Registration Details
DNS Records
DNSSEC Status
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings