Is uservoice.com Safe? Security Analysis for UserVoice Inc.
Check if uservoice.com is a scam or legitimate. Free security scan and reviews.
AI Summary
UserVoice Inc. is an established enterprise SaaS company founded in 2008, specializing in customer feedback management and product discovery software. The company offers a comprehensive platform that centralizes user feedback, leverages AI for categorization and sentiment analysis, and integrates with CRM and analytics tools to help product teams prioritize features and maintain customer trust. Their market position is strong, serving leading product teams worldwide with a focus on enterprise-grade solutions. Technically, the website is built on Webflow CMS and integrates multiple modern analytics and marketing technologies, demonstrating a mature digital infrastructure. Security posture is robust with HTTPS, security headers, and secure data collection practices, although explicit incident response and vulnerability disclosure policies are not publicly detailed. Overall, the website is professional, well-branded, and trustworthy, but the absence of WHOIS data for the domain introduces some uncertainty about domain registration legitimacy. Strategic recommendations include verifying domain registration, publishing vulnerability disclosure and incident response information, and enhancing accessibility features to further strengthen trust and compliance.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
UserVoice operates in the technology sector, targeting product operations teams, product managers, and customer success leaders who require enterprise-grade tools for systematic customer feedback management. Their SaaS business model focuses on subscription-based revenue streams, supported by integrations with popular CRM and analytics platforms. The company demonstrates strong branding consistency and trust signals, including customer logos and structured data with contact points. The marketing ecosystem includes Google Ads, LinkedIn Insight, and Heap Analytics, indicating active customer acquisition and engagement strategies. While the company appears well-positioned in the market, the missing WHOIS data is a notable anomaly that should be addressed to maintain full business credibility.
Extracted Contact Information
Marketing Intelligence Data
Email Addresses (2)
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
The website exhibits a mature security posture with enforced HTTPS, comprehensive security headers, and secure form handling. The use of multiple analytics and marketing scripts is balanced with privacy compliance measures, including cookie consent mechanisms and a detailed privacy policy. However, the lack of a public vulnerability disclosure policy and incident response contact details represents a gap in transparency and readiness. No vulnerabilities or exposed sensitive data were detected in the HTML content. The security score is strong but could be improved by adopting recognized security frameworks and publishing incident response procedures.
Strategic Recommendations
Priority Actions for Security Improvement
Verify and publish domain WHOIS registration details to enhance trustworthiness.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
UserVoice Inc.
UserVoice helps companies collect, analyze, and act on customer feedback to build better products and maintain customer trust.
excellent
consistent
Technical Stack
moderate
good
basic
good
Security Assessment
- HTTPS enforced
- Use of security headers
- No exposed sensitive data in HTML
- Secure forms with consent mechanisms
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and professional design
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
SPF Details
DKIM Selectors Found
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 49 days
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings