Is voc.ai Safe? Security Analysis for VOC AI Inc.
Check if voc.ai is a scam or legitimate. Free security scan and reviews.
AI Summary
VOC AI Inc. operates a professional website offering AI-powered customer experience management solutions tailored for e-commerce businesses. Their key services include Solvea, an AI employee for customer service, and Insight, an Amazon review analysis tool. The company positions itself as a unified platform where customer insights integrate with AI agent excellence to enhance customer satisfaction and business growth. The website is well-designed, mobile-optimized, and integrates modern web technologies such as Next.js, Stripe, and multiple analytics platforms, reflecting a mature digital infrastructure. Security posture is solid with HTTPS enforced and no visible vulnerabilities, though some security headers could be improved. Privacy and terms policies are comprehensive and GDPR compliant, but explicit incident response and security contact information are absent. Overall, VOC AI presents a trustworthy and professional online presence with a focus on AI-driven SaaS solutions for e-commerce.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
VOC AI targets e-commerce businesses seeking to leverage AI for customer service automation and product insight analytics. Their business model is SaaS-based, offering AI agents and analytical tools to reduce costs and boost revenue. The company maintains partnerships with several related service providers, enhancing its ecosystem. The website content and linked domains indicate a focus on technology and e-commerce sectors. While the domain WHOIS data is privacy-protected, the website's professional presentation and linked partner domains support legitimacy. The absence of direct contact emails or phone numbers may limit immediate customer engagement but aligns with privacy-conscious practices. The company appears to be small-sized with a specialized market niche and a consistent branding strategy.
Extracted Contact Information
Marketing Intelligence Data
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
The website employs HTTPS with a good SSL configuration and integrates security best practices such as no exposed sensitive data and use of modern frameworks. However, explicit security headers like Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options are not visibly set, which could enhance protection against common web attacks. No incident response or vulnerability disclosure information is publicly available, which is a gap in security transparency. The use of multiple third-party analytics and marketing scripts introduces a moderate tracking footprint, necessitating ongoing security audits. Overall, the security posture is solid but could benefit from enhanced header policies and published incident response protocols.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and enforce comprehensive security headers including CSP, X-Frame-Options, and X-Content-Type-Options.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
VOC AI Inc.
Cut costs, increase customer satisfaction and boost your revenue with VOC AI's game-changing AI-driven customer service solution.
good
consistent
Technical Stack
fast
good
basic
good
Security Assessment
- HTTPS enforced
- No exposed sensitive data in HTML
- Use of modern JavaScript frameworks
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenge.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, digital
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Strict DMARC Alignment
LOWStrict alignment may cause legitimate emails to fail
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
Domain Registration Details
- •Privacy/proxy registration detected
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings