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Is webex.com a Scam? Security Check Results - Webex Reviews

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Is webex.com Safe? Security Analysis for Webex

Check if webex.com is a scam or legitimate. Free security scan and reviews.

TechnologyN/aenterprise
Brightcove video playerAdobe Helix RUMContextHubJavaScriptCSS+1 more
Analyzed 9/7/2025Completed 11:53:47 AM
79
Security Score
LOW RISK

AI Summary

Webex, a leading collaboration and customer experience platform, offers industry-leading video conferencing, calling, and contact center solutions designed to fuel hybrid work for businesses of all sizes. As a subsidiary of Cisco Systems, Inc., Webex holds a strong market position in the technology and telecommunications sectors, delivering enterprise-grade SaaS solutions. The website reflects a mature digital presence with excellent content quality, professional design, and comprehensive service offerings. Technically, the site leverages modern web technologies including Adobe Experience Manager CMS, Brightcove video player, and advanced analytics tools, ensuring fast performance and mobile optimization. Security posture is robust, with HTTPS enforcement, multiple security headers, and published security policies aligned with industry standards such as ISO 27001 and SOC 2. Privacy compliance is well addressed with clear privacy and cookie policies and GDPR adherence. Overall, Webex's website demonstrates high business credibility and trustworthiness, supporting its enterprise clientele effectively.

Detected Technologies

Brightcove video playerAdobe Helix RUMContextHubJavaScriptCSSHTML5

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Webex operates as an essential entity within the technology and telecommunications sectors, targeting businesses of all sizes with a SaaS subscription model for collaboration tools. Its parent company, Cisco, provides strong brand recognition and resources. The company emphasizes hybrid work solutions, video conferencing, and contact center services, positioning itself as a market leader. The website's integration with Cisco domains and use of enterprise-grade security certifications reinforce its competitive advantage. Marketing and analytics tools indicate a mature approach to customer engagement and data-driven growth. The presence of comprehensive security and privacy policies supports regulatory compliance and customer trust.

Extracted Contact Information

Marketing Intelligence Data

Email Addresses (3)

s*****@cisco.com
a*****@cisco.com
d*****@cisco.com

Phone Numbers (1)

+1408525****

Security Posture Analysis

Comprehensive Security Assessment

Webex exhibits a high level of security maturity, implementing HTTPS with strong SSL/TLS configurations and multiple security headers such as Content-Security-Policy and Strict-Transport-Security. The site publishes detailed security policies and incident response contacts, including dedicated security and abuse email addresses. Certifications like ISO 27001, SOC 2, and FedRAMP demonstrate compliance with rigorous standards. No vulnerabilities or exposed sensitive data were detected in the analysis. Privacy compliance is evident with GDPR-aligned policies and cookie consent mechanisms. The security culture appears proactive, with vulnerability disclosure policies and a designated Data Protection Officer contact. Overall, Webex maintains a strong security posture appropriate for an enterprise collaboration platform.

Strategic Recommendations

Priority Actions for Security Improvement

1

Regularly audit and update third-party scripts to mitigate supply chain risks.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Webex

Description:

With industry leading video conferencing, calling, and contact center solutions, Webex fuels hybrid work for businesses of all sizes.

Key Services:
video conferencingcallingcontact center solutions
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
Brightcove video playerAdobe Helix RUMContextHubJavaScriptCSSHTML5
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Security policy publicly available
  • Incident response contacts provided
  • Use of modern security headers

Analytics & Tracking

Services:
Adobe Helix RUMLinkedIn InsightFacebook PixelBing UET
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
Bing AdsFacebook Ads
Tracking Pixels:
LinkedIn InsightFacebook PixelBing UET
Marketing Tools:
Tealium (utag.js)
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and multimedia.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

80/100
Score

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

88/100
Score

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

70/100
Score

No DKIM record found

MEDIUM

DKIM adds cryptographic signatures to emails

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 redirect=_spf.webex.com
DNS Lookups:0/10
DMARC Details
Policy:quarantine
Aggregate Reports:mailauth-webex@cisco.com
Forensic Reports:mailauth-webex@cisco.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

100/100
Score

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Certificate Details

Subject:www.webex.com
Issuer:HydrantID Server CA O1
Valid Until:6/28/2026 (294 days)
SANs:m.webex.com, kb.webex.com, www.webex.ca +36 more

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

90/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

Domain Registration Details

Domain Age
26 years(mature)
Expiry Risk
low(157 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:144.196.130.69
Name Servers:
ns1.as13445.net
ns2.as13445.net
MX Records:
20: rcdn-mx-01.cisco.com
30: aer-mx-01.cisco.com
10: alln-mx-01.cisco.com
SOA:Serial: 2022826270, TTL: 120s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:42ms

SPF Analysis

SPF Record:
v=spf1 redirect=_spf.webex.com

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on a modern technical infrastructure, likely using Adobe Experience Manager as CMS, integrated with Brightcove for video content delivery and Adobe Helix RUM for real user monitoring. The use of ContextHub indicates advanced personalization capabilities. Performance is optimized with asynchronous script loading and responsive design ensuring excellent mobile experience. SEO is supported by comprehensive meta tags, Open Graph, and JSON-LD structured data. Accessibility features are present but could be further enhanced. Hosting appears to be managed by Cisco's infrastructure, providing reliability and scalability. Technical risks are minimal, with no outdated or vulnerable libraries detected. Opportunities exist to further modernize by adopting newer JavaScript frameworks or progressive web app features.
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