Is zendesk.kr Safe? Security Analysis for Zendesk
Check if zendesk.kr is a scam or legitimate. Free security scan and reviews.
AI Summary
Zendesk is a leading global provider of customer service software solutions, offering a comprehensive suite of AI-powered tools and services tailored for businesses seeking to enhance their customer support capabilities. The Korean localized website reflects Zendesk's strong market presence and commitment to delivering scalable, customizable customer service platforms. The technical infrastructure leverages modern web technologies such as React and Next.js, hosted on Amazon Cloudfront, ensuring fast performance and excellent mobile optimization. Security posture is robust with HTTPS enforcement, security headers, and privacy compliance mechanisms including GDPR adherence and cookie consent banners. However, the absence of publicly available WHOIS data for the domain www.zendesk.kr introduces some uncertainty regarding domain registration transparency. Overall, the website demonstrates high professionalism, trustworthiness, and technical maturity.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Zendesk operates primarily in the technology sector, focusing on SaaS delivery of customer service solutions. Its business model revolves around subscription-based software services with AI enhancements such as AI agents and copilots. The company targets enterprises and medium to large businesses requiring integrated ticketing, messaging, and voice support. Zendesk's market position is strong, supported by extensive global reach and localized offerings. The partnership ecosystem includes event platforms and social media channels to engage customers and promote brand awareness. Growth indicators include active AI product development and digital marketing investments. Strategic observations highlight Zendesk's focus on innovation, compliance, and customer-centric solutions.
Extracted Contact Information
Marketing Intelligence Data
Email Addresses (1)
Phone Numbers (1)
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
Zendesk's security maturity is high, with implementation of HTTPS, security headers like X-Frame-Options and HSTS, and adherence to ISO 27001 standards. Privacy policies and cookie consent mechanisms indicate compliance with GDPR and other data protection regulations. No critical vulnerabilities or exposed sensitive data were detected in the website content. However, the lack of a published security.txt file and explicit Content Security Policy headers suggests room for improvement in transparency and defense-in-depth. Incident response contact information is not prominently available, which could be enhanced to improve security readiness and trust. Overall, Zendesk maintains a strong security culture aligned with industry best practices.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and publish a Content Security Policy (CSP) header to mitigate XSS and related attacks.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Zendesk
Zendesk는 20만 명 이상의 고객이 신뢰하는 수상 경력에 빛나는 고객 서비스 소프트웨어입니다. 문자, 모바일, 전화, 이메일, 실시간 채팅, 소셜 미디어로 고객의 기대에 부응하세요.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Content Security Policy not explicitly found but security headers present
- Cookie consent mechanism implemented
- No exposed sensitive data detected
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and no blocking detected.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No SPF record found
HIGHSPF helps prevent email spoofing
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
No email authentication configured
CRITICALDomain is vulnerable to email spoofing
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 49 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
No DMARC Record
MEDIUMDMARC policy not configured
DNS Records
DNSSEC Status
DNS Performance
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings