Is zendesk.org Safe? Security Analysis for Zendesk
Check if zendesk.org is a scam or legitimate. Free security scan and reviews.
AI Summary
Zendesk Foundation is a corporate foundation of Zendesk, Inc., focused on leveraging company resources to support nonprofit organizations addressing social challenges globally. The foundation emphasizes community building, career pathways into technology, and resilience during crises. The website is professionally designed, mobile-optimized, and rich in content including multimedia and detailed program descriptions. Technically, the site uses modern frameworks such as Next.js, integrates analytics and consent management tools, and is hosted on a reliable CDN infrastructure. Security posture is strong with HTTPS, security headers, and cookie consent mechanisms in place, though some enhancements like CSP and extended HSTS could improve it further. Privacy and terms policies are comprehensive and GDPR compliant. Overall, the site reflects a mature, trustworthy, and socially responsible organization with a clear mission and global presence.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Zendesk Foundation operates as an essential entity within the technology sector, focusing on nonprofit support and social impact. It benefits from the backing of Zendesk, a large enterprise with multiple subsidiaries worldwide. The foundation's business model centers on grant giving, volunteering, and software donations to nonprofits. Its market position is strong due to the parent company's reputation and global footprint. The foundation targets nonprofits, underserved communities, and Zendesk customers interested in social good. Partnerships with organizations like Welcome Collective and HackYourFuture demonstrate a strategic ecosystem approach. The foundation's growth is indicated by expanding programs and annual impact reporting, reinforcing its credibility and influence in the social sector.
Extracted Contact Information
Marketing Intelligence Data
Phone Numbers (10)
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a high level of security maturity with enforced HTTPS, presence of key security headers (X-Frame-Options, HSTS, X-XSS-Protection), and cookie consent compliance. No exposed sensitive data or vulnerable libraries were detected in the analysis. However, the absence of a published incident response contact and vulnerability disclosure policy suggests room for improvement in transparency and readiness. The use of third-party analytics and marketing tools is balanced with privacy compliance measures. Overall, the security posture is robust for a corporate foundation website, minimizing risk exposure while maintaining user trust.
Strategic Recommendations
Priority Actions for Security Improvement
Implement a Content-Security-Policy (CSP) header to mitigate cross-site scripting and related attacks.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Zendesk
The Zendesk Foundation connects Zendesk's people, products, and resources with nonprofit organizations addressing complex social problems. It supports nonprofits fostering community, creating career pathways into tech, and promoting resilience in times of crisis.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Security headers present
- Cookie consent mechanism implemented
- No exposed sensitive data detected
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and multimedia.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No DMARC reporting
LOWDMARC aggregate reports not configured
Strict DMARC Alignment
LOWStrict alignment may cause legitimate emails to fail
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 68 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings