Is zoom.us Safe? Security Analysis for Zoom Communications, Inc.
Check if zoom.us is a scam or legitimate. Free security scan and reviews.
AI Summary
Zoom Communications, Inc. is a leading enterprise technology company specializing in unified communications and collaboration platforms. Founded in 2011 and headquartered in San Jose, California, Zoom offers a comprehensive suite of services including video meetings, team chat, VoIP phone, webinars, whiteboard collaboration, contact center solutions, and AI-powered productivity tools. The company targets businesses and organizations globally, positioning itself as a trusted platform to modernize workflows and enhance communication efficiency. The website demonstrates a mature technical infrastructure leveraging modern JavaScript frameworks, Coveo search integration, Optimizely for experimentation, and Google Tag Manager for analytics. The site is well-optimized for SEO, mobile responsive, and accessible, reflecting a high level of digital maturity. Structured data and multiple language support further enhance its global reach and user experience. From a security perspective, the site enforces HTTPS and employs best practices in data handling, with no visible vulnerabilities or exposed sensitive information. However, the absence of explicit security headers and a published security.txt file suggests room for improvement in transparency and incident response readiness. Privacy compliance is robust, with clear privacy and cookie policies and GDPR adherence. Overall, Zoom's website reflects a professional, trustworthy, and secure online presence aligned with its enterprise market position. The lack of WHOIS data limits domain registration trust verification but does not detract significantly from the overall credibility given the strong branding and business signals present.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Zoom operates a SaaS business model focused on unified communications and collaboration tools for enterprises and SMBs. Its competitive advantages include a broad product portfolio, AI integration, and a strong partner ecosystem. Revenue streams derive from subscription plans, business services, and developer platform offerings. The company targets diverse industries including education, healthcare, finance, government, and retail, with tailored solutions for frontline workers and IT professionals. Growth indicators include continuous product innovation, AI adoption, and global market expansion. Strategic partnerships and a developer ecosystem enhance its market penetration and customer engagement.
Extracted Contact Information
Marketing Intelligence Data
Phone Numbers (1)
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
Zoom's security posture is mature with enforced HTTPS, secure data handling, and privacy compliance. The website does not expose sensitive data or use vulnerable libraries. However, the absence of some security headers and incident response contact details indicates potential compliance gaps. No public vulnerability disclosure or security.txt file was found, which could improve transparency and trust. The company provides AI privacy and security resources, reflecting awareness of emerging risks. Overall, Zoom demonstrates a strong security culture but could enhance incident response readiness and security communication.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and publish comprehensive security headers such as Content-Security-Policy and Strict-Transport-Security.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Zoom Communications, Inc.
Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
excellent
consistent
Technical Stack
moderate
good
good
good
Security Assessment
- HTTPS enforced
- No exposed sensitive data in HTML
- Use of Google Tag Manager and Optimizely for analytics and A/B testing
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and navigation
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Weak Strict-Transport-Security configuration
LOWCurrent value: "max-age=15552000; includeSubDomains"
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits
Weak DKIM Key
HIGHDKIM selector 'google' uses 472-bit key
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
High-Risk Service Exposed: FTP
HIGHPort 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer
Service Exposed: SSH
MEDIUMPort 22 (SSH) is publicly accessible - SSH - Secure but can be brute-forced
Critical Service Exposed: Telnet
CRITICALPort 23 (Telnet) is publicly accessible - Telnet - Unencrypted remote access
High-Risk Service Exposed: RPC
HIGHPort 135 (RPC) is publicly accessible - RPC - Windows RPC endpoint
High-Risk Service Exposed: NetBIOS
HIGHPort 139 (NetBIOS) is publicly accessible - NetBIOS - Windows file sharing
Critical Service Exposed: SMB
CRITICALPort 445 (SMB) is publicly accessible - SMB - Windows file sharing, high risk
Critical Service Exposed: MSSQL
CRITICALPort 1433 (MSSQL) is publicly accessible - MSSQL - Database server
Critical Service Exposed: Oracle
CRITICALPort 1521 (Oracle) is publicly accessible - Oracle - Database server
Critical Service Exposed: MySQL
CRITICALPort 3306 (MySQL) is publicly accessible - MySQL - Database server
Critical Service Exposed: RDP
CRITICALPort 3389 (RDP) is publicly accessible - RDP - Remote Desktop, prime ransomware target
Critical Service Exposed: PostgreSQL
CRITICALPort 5432 (PostgreSQL) is publicly accessible - PostgreSQL - Database server
Critical Service Exposed: Redis
CRITICALPort 6379 (Redis) is publicly accessible - Redis - In-memory database
High-Risk Service Exposed: Elasticsearch
HIGHPort 9200 (Elasticsearch) is publicly accessible - Elasticsearch - Search engine
Critical Service Exposed: MongoDB
CRITICALPort 27017 (MongoDB) is publicly accessible - MongoDB - NoSQL database
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings