What is the security status of bestchat.com?

bestchat.com has a security score of 10/100, rated as Moderate Risk. The website may have security concerns that should be addressed.

Is bestchat.com safe to use?

Our security scan shows bestchat.com is Moderate Risk. SSL security issues detected. Always practice safe browsing habits.

Does bestchat.com have viruses?

Our comprehensive security scan analyzes multiple security factors. Based on the overall security score of 10/100, the website is rated as Moderate Risk. However, websites can change over time, so always use updated security software.

What is bestchat.com's trust score?

bestchat.com has a security score of 10/100. This score is based on multiple factors including SSL security, security headers, DNS health, and compliance checks.

I want to know if bestchat.com is a legitimate website or if it's a scam.

According to our comprehensive security analysis, bestchat.com has a security score of 10/100, which indicates it is Moderate Risk. BestChat is a Canadian-based technology company specializing in AI-driven live chat and customer service software tailored primarily for e-commerce businesses, especially Shopify entrepreneurs and online retailers. The company offers a SaaS platform featuring SmartBot, an AI chatbot designed to automate lead qualification, provide personalized product recommendations, and streamline customer interactions. Positioned as a smart chat solution with integrations across Shopify, Wix, and WordPress, BestChat targets small to medium-sized online businesses seeking to enhance sales engagement and customer support. Technically, the website employs modern JavaScript libraries such as jQuery and Swiper.js, integrates Google Analytics for tracking, and uses Cloudflare for DNS management. The site is mobile-optimized with good SEO practices and a professional design, though some accessibility features are basic. Hosting is managed via GoDaddy with Cloudflare DNS, and the site uses HTTPS with a good SSL configuration. However, DNSSEC is not enabled, and security headers are not explicitly detected. From a security perspective, BestChat demonstrates a moderate security posture with HTTPS enforced and no visible sensitive data exposure. Privacy compliance is addressed with a clear privacy policy and cookie consent mechanism, indicating GDPR awareness. However, the absence of explicit incident response contacts, vulnerability disclosure policies, and security.txt files suggests room for improvement in security transparency and readiness. Overall, BestChat presents a trustworthy and professional online presence with a mature domain and consistent business information. The site is free from blocking mechanisms or WAF challenges, allowing full content accessibility. Strategic recommendations include enhancing DNS security with DNSSEC, implementing security headers, and publishing incident response and vulnerability disclosure information to strengthen trust and compliance.

Is bestchat.com Safe? Security Analysis for Starline Information Inc.

https://bestchat.com

Check if bestchat.com is a scam or legitimate. Free security scan and reviews.

TechnologyCanadasmall

jQuerySwiper.jsGoogle AnalyticsGoogle TranslateCloudflare DNS

Analyzed 10/12/2025Completed 4:04:47 AM

Security Score

CRITICAL RISK

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AI Summary

BestChat is a Canadian-based technology company specializing in AI-driven live chat and customer service software tailored primarily for e-commerce businesses, especially Shopify entrepreneurs and online retailers. The c… Unlock the full Guard report to read the complete analysis.

Detected Technologies

jQuerySwiper.jsGoogle AnalyticsGoogle TranslateCloudflare DNS

Security Headers

1 finding

0/100

GDPR Compliance

1 finding

0/100

NIS2 Compliance

1 finding

0/100

Email Security

1 finding

0/100

Security scan incomplete. 7 out of 9 security checks failed to complete. The website may be inaccessible or protected by security measures. Please retry the scan or verify the website is accessible.

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Snapshot shown below. Unlock the full AI report for complete market insights, audience profiling, and step-by-step recommendations.

Business Intelligence

Market & Strategic Analysis

BestChat operates in the competitive e-commerce technology sector, focusing on AI-powered customer engagement tools. Its business model revolves around SaaS offerings that integrate seamlessly with major e-commerce platforms like Shopify, Wix, and WordPress, enabling rapid adoption by online retailers. The company leverages partnerships with leading platforms and showcases endorsements from major technology companies such as Microsoft, Amazon, Meta, GoDaddy, and OpenAI, enhancing its market credibility. Customer testimonials highlight the effectiveness of SmartBot in reducing support workload and increasing sales, indicating strong product-market fit. The company targets small to medium-sized e-commerce businesses seeking automation and enhanced customer interaction, positioning itself as a growth enabler in the digital retail space.

Extracted Contact Information

Marketing Intelligence Data

Physical Addresses (1)

20 Eglinton Avenue West, Toronto, Ontario

Security Posture Analysis

Comprehensive Security Assessment

BestChat maintains a moderate security maturity level with HTTPS enforced site-wide and use of reputable DNS management via Cloudflare. The absence of DNSSEC and missing security headers like CSP, HSTS, and X-Frame-Options represent potential vulnerabilities that could be exploited. No exposed sensitive data or vulnerable libraries were detected in the HTML content. Privacy compliance is supported by a privacy policy and cookie consent banner, but the lack of explicit incident response contacts and vulnerability disclosure mechanisms indicates gaps in security governance. The site does not display any signs of malware or phishing, and no WAF or blocking mechanisms interfere with accessibility. Overall, the security posture is adequate for the business scale but would benefit from enhanced DNS security and formalized security policies.

Strategic Recommendations

Priority Actions for Security Improvement

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✨Observations

AI-powered comprehensive website and business analysis.

A preview of your strategic observations is visible. Upgrade to unlock the full competitive positioning, trust signals, and branding checklist.

AI-Enhanced Website Analysis

Business Insights

Company:

Starline Information Inc.

Description:

Customer Service Software, Online marketing, sales agent. Connect your customers everywhere, free now

Key Services:

Live chat softwareAI-powered chatbot (SmartBot)Sales engagementCustomer service automationMulti-platform chat integration

Content Quality:

good

Branding:

consistent

Technical Stack

Technologies:

jQuerySwiper.jsGoogle AnalyticsGoogle TranslateCloudflare DNS

Platforms:

ShopifyWixWordPress

Performance:

moderate

Mobile:

good

Accessibility:

basic

SEO:

good

Security Assessment

Security Score:

75/100

Best Practices:

HTTPS enabled
No exposed sensitive data in HTML
Use of Cloudflare DNS for DNS management

Analytics & Tracking

Services:

Google Analytics

Tracking Level:moderate

Privacy Compliance:basic

Advertising & Marketing

Marketing Tools:

Google Translate

Transparency Level:basic

Website Quality Assessment

Design Quality:good

User Experience:good

Content Relevance:good

Navigation Clarity:good

Professionalism:good

Trustworthiness:high

Key Observations

Website is fully accessible with no blocking or WAF challenge.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Some header findings are shown. Unlock to see the full checklist, impacted endpoints, and remediation guidance.

Security Headers

HTTP security headers analysis

0/100

Score

Analysis failed - content could not be retrieved

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

You can see headline NIS2 checks. Upgrade to access the full control mapping, severity breakdown, and remediation plan.

NIS2 Compliance

Network & Information Security Directive

0/100

Score

Analysis failed - content could not be retrieved

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Quick view of email authentication checks is provided. Unlock to uncover full DNS evidence, record diffs, and fix scripts.

Email Security

SPF, DKIM, and DMARC validation

0/100

Score

Analysis failed - content could not be retrieved

SPF

Sender Policy Framework

DKIM

DomainKeys Identified Mail

DMARC

Domain-based Message Authentication

MX Records

Mail Exchange Records

BIMI

Brand Indicators

MTA-STS

Mail Transfer Agent Security

TLS-RPT

TLS Reporting

DNSSEC

DNS Security

🏆SSL/TLS Security

Certificate validity and encryption analysis.

This is a teaser of the TLS audit. Unlock to view certificate chains, cipher support tables, and remediation steps.

SSL/TLS Security

Certificate validity and encryption analysis

0/100

Score

Analysis failed - content could not be retrieved

📊DNS Health

DNS configuration and security assessment.

Unlock the full DNS posture audit to reveal misconfigurations, zone records, and actionable fixes.

DNS Health

DNS configuration and security assessment

0/100

Score

Analysis failed - content could not be retrieved

⚡Network Security

Port scanning and network exposure analysis.

See a glimpse of exposed services. Unlock to access full port inventories, CVE lookups, and mitigation priorities.

Network Security

Port scanning and network exposure analysis

0/100

Score

Analysis failed - content could not be retrieved

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Unlock to view the complete technical breakdown, stack fingerprinting, and hardening checklist.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

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Analyze Another Website

Is bestchat.com Safe? Security Analysis for Starline Information Inc.