Is callminer.com Safe? Security Analysis for CallMiner
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
CallMiner operates as a leading enterprise software provider specializing in AI-powered conversation intelligence and customer experience automation. The company offers a comprehensive platform that captures and analyzes… Unlock the full Guard report to read the complete analysis.
Detected Technologies
Security Headers
4 findings
70/100
GDPR Compliance
No critical findings yet
100/100
NIS2 Compliance
8 findings
17/100
Email Security
4 findings
80/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Snapshot shown below. Unlock the full AI report for complete market insights, audience profiling, and step-by-step recommendations.
Business Intelligence
Market & Strategic Analysis
CallMiner holds a strong market position as a leader in conversation intelligence and CX automation, supported by recognition from industry analysts and a portfolio of high-profile clients. Their competitive advantage lies in AI-driven analytics that cover a wide range of use cases including risk and compliance, fraud detection, sales effectiveness, and operational efficiency. The company targets large enterprises across multiple sectors, leveraging a SaaS delivery model. Growth indicators include recent acquisitions and continuous product innovation. The partnership ecosystem is not explicitly detailed but the presence of integrations and community engagement suggests active collaboration. The company's operations emphasize transforming customer insights into actionable business value, positioning it well for sustained market relevance.
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a solid security maturity level with mandatory HTTPS, domain transfer lock, and no visible exposure of sensitive data. Privacy policies and cookie consent mechanisms are implemented, supporting regulatory compliance. However, the absence of DNSSEC and security.txt files, as well as no explicit incident response contacts, indicate gaps in security transparency and DNS security hardening. No vulnerable libraries or insecure scripts were detected in the provided content. The security culture appears proactive but could benefit from enhanced disclosure and DNS protections. Overall, the risk from external threats is mitigated by standard best practices, but improvements would reduce attack surface and improve stakeholder trust.
Strategic Recommendations
Priority Actions for Security Improvement
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✨Observations
AI-powered comprehensive website and business analysis.
A preview of your strategic observations is visible. Upgrade to unlock the full competitive positioning, trust signals, and branding checklist.
AI-Enhanced Website Analysis
Business Insights
CallMiner
CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Their platform captures and analyzes 100% of omnichannel customer interactions delivering insights to improve CX, enhance agent performance, and drive automation at scale.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enabled
- ClientTransferProhibited domain status
- No DNSSEC (not enabled)
- No exposed sensitive data detected in HTML
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and navigation.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Some header findings are shown. Unlock to see the full checklist, impacted endpoints, and remediation guidance.
Security Headers
HTTP security headers analysis
Weak Strict-Transport-Security configuration
LOWCurrent value: "max-age=15768000; includeSubDomains; preload" Unlock the full report to read the complete fix.
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks Unlock the full report to read the complete fix.
Missing Referrer-Policy header
LOWControls referrer information sent with requests Unlock the full report to read the complete fix.
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages Unlock the full report to read the complete fix.
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
Preview of GDPR checkpoints is visible. Unlock to reveal full evidence, policy excerpts, and DPIA guidance.
GDPR Compliance
Privacy and data protection assessment
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
You can see headline NIS2 checks. Upgrade to access the full control mapping, severity breakdown, and remediation plan.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures Unlock the full report to read the complete fix.
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure Unlock the full report to read the complete fix.
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management Unlock the full report to read the complete fix.
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans Unlock the full report to read the complete fix.
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity Unlock the full report to read the complete fix.
No security contact information
HIGHNIS2 requires clear incident reporting channels Unlock the full report to read the complete fix.
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure Unlock the full report to read the complete fix.
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts Unlock the full report to read the complete fix.
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Quick view of email authentication checks is provided. Unlock to uncover full DNS evidence, record diffs, and fix scripts.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits Unlock the full report to read the complete fix.
No BIMI Record
LOWBIMI displays brand logos in email clients Unlock the full report to read the complete fix.
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery Unlock the full report to read the complete fix.
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues Unlock the full report to read the complete fix.
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
This is a teaser of the TLS audit. Unlock to view certificate chains, cipher support tables, and remediation steps.
SSL/TLS Security
Certificate validity and encryption analysis
Unable to retrieve SSL certificate
CRITICALCould not establish secure connection to retrieve certificate information Unlock the full report to read the complete fix.
OCSP Status
📊DNS Health
DNS configuration and security assessment.
Unlock the full DNS posture audit to reveal misconfigurations, zone records, and actionable fixes.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain Unlock the full report to read the complete fix.
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found Unlock the full report to read the complete fix.
DNS Records
DNSSEC Status
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
See a glimpse of exposed services. Unlock to access full port inventories, CVE lookups, and mitigation priorities.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports Unlock the full report to read the complete fix.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
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Technical Analysis
Comprehensive security assessment findings
Additional Findings
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