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Is carbonite.com a Scam? Security Check Results - Open Text Corporation

carbonite.com Security Report Summary

carbonite.com received a security score of 74 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers Open Text Corporation's website security posture. Open Text Corporation operates in the Technology industry in N/a.

Carbonite, a brand under Open Text Corporation, provides cloud backup and data protection solutions for home users, small businesses, and enterprises. Their offerings include personal backup for up to 3 computers, professional backup for servers and multiple computers, and scalable business solutions. The website is professionally designed, mobile-optimized, and uses modern web technologies such as Next.js and Vercel hosting. Privacy and cookie policies are comprehensive and GDPR compliant, with a clear consent mechanism in place. Security posture is strong with HTTPS, Content Security Policy, and secure form practices, though additional security headers could enhance protection. The WHOIS data is unavailable, likely due to privacy or registry policies, but the website's association with OpenText and consistent branding support its legitimacy.

The security scan identified 23 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: React (Next.js framework), Google Tag Manager, OneTrust Cookie Consent, Vercel Analytics, Google Fonts.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is carbonite.com Safe? Security Analysis for Open Text Corporation

https://carbonite.com

Check if carbonite.com is a scam or legitimate. Free security scan and reviews.

TechnologyN/aenterprise
React (Next.js framework)Google Tag ManagerOneTrust Cookie ConsentVercel AnalyticsGoogle Fonts
Analyzed 6/29/2025Completed 2:38:29 PM10mo ago
74
Security Score
MEDIUM RISK

Above Technology avg (72)

10,000+

Domains scanned

500+

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Order summary

Domaincarbonite.com
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

Carbonite, a brand under Open Text Corporation, provides cloud backup and data protection solutions for home users, small businesses, and enterprises. Their offerings include personal backup for up to 3 computers, professional backup for servers and multiple computers, and scalable business solutions. The website is professionally designed, mobile-optimized, and uses modern web technologies such as Next.js and Vercel hosting. Privacy and cookie policies are comprehensive and GDPR compliant, with a clear consent mechanism in place. Security posture is strong with HTTPS, Content Security Policy, and secure form practices, though additional security headers could enhance protection. The WHOIS data is unavailable, likely due to privacy or registry policies, but the website's association with OpenText and consistent branding support its legitimacy.

Detected Technologies

React (Next.js framework)Google Tag ManagerOneTrust Cookie ConsentVercel AnalyticsGoogle Fonts

6 urgent findings need attention

6 high

Continuous monitoring

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Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

7 findings

30/100

GDPR Compliance

2 findings

73/100

NIS2 Compliance

5 findings

55/100

Email Security

2 findings

87/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Carbonite operates in the technology sector focusing on cloud backup and data protection services. Their business model is subscription-based, targeting individual consumers, SMBs, and enterprise clients, including MSPs and resellers. The company leverages partnerships with other OpenText products such as Webroot and MailStore to enhance cybersecurity offerings. The website content and structure indicate a mature digital presence with strong market positioning. The absence of direct contact emails or phone numbers on the homepage suggests a focus on digital customer engagement and support via dedicated portals.

Security Posture Analysis

Comprehensive Security Assessment

The website demonstrates a mature security posture with enforced HTTPS, Content Security Policy headers, and secure input forms. No exposed sensitive data or vulnerable libraries were detected. However, the site could improve by adding additional security headers like X-Frame-Options and HSTS. There is no public incident response or vulnerability disclosure information, which could be enhanced to improve transparency and trust. Overall, the security score is high, reflecting good practices but with room for improvement in public security communications.

Strategic Recommendations

Priority Actions for Security Improvement

1

Implement additional security headers such as X-Frame-Options, X-Content-Type-Options, and HSTS to strengthen security.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Open Text Corporation

Description:

Carbonite auto backup software and business solutions help protect your personal and business data from common forms of data loss. Try a free trial today.

Key Services:
Personal cloud backupProfessional backup for servers and multiple computersBusiness scalable backup solutionsPartner programs for MSPs and resellers
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
React (Next.js framework)Google Tag ManagerOneTrust Cookie ConsentVercel AnalyticsGoogle Fonts
Frameworks:
Next.js
Platforms:
Vercel
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Content Security Policy header present
  • No exposed sensitive data in HTML
  • Secure forms with proper input placeholders and labels

Analytics & Tracking

Services:
Vercel AnalyticsGoogle Tag Manager
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Marketing Tools:
OneTrust Cookie Consent
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and professional design

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

30/100
Score

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

73/100
Score

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

55/100
Score

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

87/100
Score

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:%{ir}.%{v}.%{d}.spf.has.pphosted.com include:mail.zendesk.com ~all
DNS Lookups:2/10
Policy:~all
DKIM Selectors Found
Selector:s1(1440-bit rsa)
DMARC Details
Policy:reject
Aggregate Reports:dmarc_rua@emaildefense.proofpoint.com
Forensic Reports:dmarc_ruf@emaildefense.proofpoint.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

77/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 34 days

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Enabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Registration Details

Domain Age
25 years(mature)
Expiry Risk
low(expired)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:76.76.21.21
Name Servers:
dns1.safenames.com
dns2.safenames.net
dns3.safenames.org
MX Records:
10: mxb-00102601.gslb.pphosted.com
10: mxa-00102601.gslb.pphosted.com
SOA:Serial: 2025062501, TTL: 3600s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:140ms

SPF Analysis

SPF Record:
v=spf1 include:%{ir}.%{v}.%{d}.spf.has.pphosted.com include:mail.zendesk.com ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does carbonite.com compare?

See how carbonite.com stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on a modern React framework (Next.js) and hosted on Vercel, ensuring fast performance and scalability. It uses Google Tag Manager and OneTrust for analytics and cookie consent management, indicating a mature approach to user tracking and privacy compliance. The site is mobile-optimized with good accessibility features and SEO practices. The absence of legacy or vulnerable libraries reduces technical risk. Overall, the technical infrastructure supports a robust and professional online presence.
Professional PDF & Marketing Data

Download the carbonite.com report as PDF

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PDF Report & Export

PDF download, email delivery, unlock code

39.90 €one-time • Incl. 21% VAT

Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domaincarbonite.com
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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