Is chat2desk.com Safe? Security Analysis for ООО ИТ Проспект
https://chat2desk.comCheck if chat2desk.com is a scam or legitimate. Free security scan and reviews.
Below Technology avg (72)
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Chat2Desk is a Russian-based IT company founded in 2015, specializing in providing a comprehensive business communication ecosystem. Their platform aggregates multiple messaging channels including WhatsApp Business API, Telegram, VKontakte, and others into a unified chat center, enabling businesses to automate workflows, manage customer interactions, and enhance service efficiency. The company targets a broad range of industries such as fintech, retail, energy, healthcare, and logistics, serving over 10,000 clients globally with a medium-sized team and extensive partner network. The website is professionally designed, content-rich, and optimized for mobile devices, reflecting a mature digital presence. Technically, the website employs modern web technologies including JavaScript frameworks, Google reCAPTCHA v3 for bot protection, and integrates analytics tools like Yandex Metrika and Google Tag Manager. Hosting and DNS services leverage Cloudflare, ensuring reliable performance and security. While HTTPS is enforced and some security best practices are observed, the site lacks explicit security headers and DNSSEC, which are recommended for enhanced protection. From a security standpoint, the platform emphasizes secure communication with features like two-factor authentication and IP filtering. Privacy and cookie policies are clearly presented with consent mechanisms, indicating compliance with GDPR principles. However, no explicit incident response or vulnerability disclosure policies are found, suggesting room for improvement in transparency and security governance. Overall, Chat2Desk presents a trustworthy and professional business solution with a solid technical foundation and good privacy practices. Strategic enhancements in security headers, incident response documentation, and DNS security would further strengthen their security posture and trustworthiness.
Detected Technologies
14 urgent findings need attention
1 critical · 13 high
- + 6 more findings in the full report below
Keep chat2desk.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
8 findings
15/100
GDPR Compliance
3 findings
50/100
NIS2 Compliance
8 findings
17/100
Email Security
4 findings
75/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Chat2Desk holds a strong market position as a Russian IT company offering SaaS and enterprise communication solutions. Their competitive advantage lies in multi-channel integration, automation capabilities, and extensive CRM and messaging platform integrations. The business model focuses on subscription-based SaaS with enterprise in-house deployment options. Revenue streams likely include software subscriptions, enterprise licenses, and professional services. The target customers span SMEs to large enterprises across diverse sectors, supported by a partner ecosystem of over 300 partners worldwide. Growth indicators include a client base exceeding 10,000 and continuous product updates. The company maintains a professional brand image with consistent messaging and trust signals such as customer testimonials and official software accreditation.
Extracted Contact Information
Marketing Intelligence Data
Security Posture Analysis
Comprehensive Security Assessment
The security maturity of Chat2Desk is moderate to good. The website enforces HTTPS and uses Google reCAPTCHA v3 to mitigate automated abuse. Security features mentioned include two-factor authentication, role-based access control, and IP filtering, which are positive indicators. However, the absence of security headers like Content Security Policy, HSTS, and X-Frame-Options reduces defense-in-depth. DNSSEC is not enabled, which could expose DNS spoofing risks. No public incident response or vulnerability disclosure policies were found, limiting transparency. No critical vulnerabilities or exposed sensitive data were detected in the website content. Overall, the security posture is adequate for a SaaS provider but could be improved by adopting additional security best practices and publishing formal security policies.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and enforce security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), X-Frame-Options, and X-Content-Type-Options to enhance web security.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
ООО ИТ Проспект
Chat2Desk is a business communication ecosystem providing a multi-channel chat center aggregating messengers, social networks, and email into one window. It offers automation, chat bots, analytics, and secure communication solutions for businesses.
excellent
consistent
Technical Stack
moderate
good
basic
good
Security Assessment
- HTTPS enforced
- Two-factor authentication mentioned
- IP filtering
- Use of Google reCAPTCHA v3
- ClientTransferProhibited domain status
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content in Russian language.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Privacy Policy found
HIGHGDPR requires a clear and accessible privacy policy
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
Third-party services without privacy policy
HIGHDetected services: Google Analytics, YouTube, Cloudflare
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
DMARC not enforcing
MEDIUMDMARC policy is set to "none"
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Soon
HIGHSSL certificate expires in 28 days
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
Invalid SPF Record
MEDIUMSPF record syntax is invalid
DMARC Policy Set to None
LOWDMARC is configured but not enforcing any policy
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
High-Risk Service Exposed: FTP
HIGHPort 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer
Service Exposed: SSH
MEDIUMPort 22 (SSH) is publicly accessible - SSH - Secure but can be brute-forced
Critical Service Exposed: MySQL
CRITICALPort 3306 (MySQL) is publicly accessible - MySQL - Database server
How does chat2desk.com compare?
chat2desk.com scores below average. Browse similar domains to see how competitors handle security.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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