Is chatbot.com Safe? Security Analysis for Text, Inc.
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Text, Inc. operates the ChatBot platform, a SaaS solution providing AI-powered chatbot software designed to help businesses automate customer support and sales interactions. The company positions itself as a leading provider in the AI chatbot market, offering multichannel communication capabilities and integrations with popular platforms such as LiveChat, Shopify, Slack, and Facebook Messenger. The website targets businesses seeking to enhance customer engagement and operational efficiency through AI automation. Technically, the website employs modern JavaScript frameworks, analytics tools like HubSpot and Microsoft Clarity, and Google Tag Manager for marketing and tracking. The site is well-optimized for mobile devices and provides a professional user experience with clear navigation and rich content. Security-wise, the site enforces HTTPS and uses asynchronous loading of scripts, but lacks explicit security headers and visible privacy or cookie consent mechanisms, which are areas for improvement. Overall, the domain appears legitimate and professionally maintained, although WHOIS data is unavailable, likely due to privacy protection. Strategic recommendations include enhancing privacy compliance, publishing security policies, and improving security headers to strengthen trust and compliance.
Detected Technologies
6 urgent findings need attention
6 high
Keep chatbot.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
6 findings
45/100
GDPR Compliance
2 findings
83/100
NIS2 Compliance
8 findings
17/100
Email Security
3 findings
82/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
ChatBot by Text, Inc. is positioned as a mature player in the AI chatbot SaaS market, serving thousands of companies globally. Its competitive advantages include a comprehensive visual chatbot builder, AI training capabilities, and extensive integrations with major communication and e-commerce platforms. The business model is subscription-based SaaS, targeting medium to large enterprises seeking to automate customer service and sales. The company maintains a strong partnership ecosystem, including LiveChat and HelpDesk, enhancing its market reach. Growth indicators include a broad customer base, multiple domain usage, and active social media presence. The website content and testimonials reinforce credibility and customer satisfaction. The absence of explicit contact details and privacy policies on the main site suggests areas for operational transparency improvement.
Extracted Contact Information
Marketing Intelligence Data
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a baseline security posture with HTTPS enforced and no visible exposure of sensitive data in the HTML. However, the lack of security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options reduces defense-in-depth. No vulnerability disclosures or security.txt files were found, indicating limited public incident response readiness. Privacy compliance is minimal, with no clear cookie consent or privacy policy detected in the provided content, which may pose GDPR compliance risks. The extensive use of third-party analytics and tracking scripts increases the attack surface and privacy considerations. Overall, the security maturity is moderate but can be significantly improved by adopting best practices in headers, privacy, and incident response.
Strategic Recommendations
Priority Actions for Security Improvement
Implement comprehensive privacy and cookie policies with explicit user consent mechanisms to ensure GDPR compliance.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Text, Inc.
ChatBot® uses AI-generated responses to instantly help your customers. Get 24/7 support and ultra-high satisfaction rates. Test an AI chatbot for free.
excellent
consistent
Technical Stack
moderate
excellent
good
good
Security Assessment
- HTTPS enforced
- Use of async scripts
- No exposed sensitive data in HTML
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and interactive features
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 32 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does chatbot.com compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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