Is chkmkt.com Safe? Security Analysis for Medallia
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Above Technology avg (72)
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Medallia is a leading enterprise software company specializing in experience management solutions that enable businesses to capture and analyze customer and employee feedback. Their Agile Research product offers DIY surveys and advanced analytics to provide quick insights, positioning Medallia as a key player in the market research and customer experience sectors. The website reflects a mature digital presence with comprehensive content, clear navigation, and professional branding consistent with an enterprise-grade SaaS provider. The technical infrastructure leverages a WordPress CMS with integrations of multiple marketing, analytics, and customer engagement tools such as Google Tag Manager, Adobe DTM, Marketo, and Thunderhead. Hosting appears to be cloud-based with use of AWS S3 buckets for resource delivery. The site is mobile-optimized and accessible, with good SEO practices evident in meta tags and structured data. Security posture is strong with HTTPS enforced and enterprise-grade security policies linked. While explicit security headers are not fully confirmed in the HTML, the use of reputable third-party services and absence of exposed sensitive data indicate good security hygiene. Privacy and cookie policies are comprehensive and GDPR compliant, though incident response contacts and vulnerability disclosure policies are not publicly evident. Overall, the website presents a low-risk profile with high professionalism and trustworthiness. The absence of WHOIS data reduces transparency but is common for large enterprises using privacy services. Strategic recommendations include enhancing visible security headers, publishing incident response contacts, and establishing a vulnerability disclosure program to further strengthen trust and compliance.
Detected Technologies
7 urgent findings need attention
7 high
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Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
3 findings
75/100
GDPR Compliance
3 findings
68/100
NIS2 Compliance
8 findings
17/100
Email Security
2 findings
87/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Medallia operates in the technology sector providing SaaS-based experience management solutions targeting large enterprises. Their competitive advantage lies in a comprehensive platform that integrates customer, employee, and contact center experience management with AI-driven analytics. Revenue streams likely include subscription fees for platform access and professional services. The target customers are businesses seeking to improve loyalty, engagement, and operational insights. The company maintains a broad partnership ecosystem and global presence, supported by strong branding and customer success stories. Growth indicators include continuous product innovation and AI leadership. The website content and structure reflect a mature, enterprise-focused business model with emphasis on security and compliance.
Security Posture Analysis
Comprehensive Security Assessment
The security maturity level is high, with enforced HTTPS and enterprise-grade security policies. No vulnerabilities or exposed sensitive data were detected in the website content. Compliance with GDPR is indicated by comprehensive privacy and cookie policies. However, the lack of publicly available incident response contacts and vulnerability disclosure policies suggests room for improvement in transparency and readiness. The use of multiple third-party analytics and marketing tools introduces potential risk vectors that require ongoing monitoring. Overall, the security posture supports business continuity and data protection but would benefit from enhanced public security communications.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and explicitly document security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Medallia
Medallia provides experience management software and services, including agile research solutions with DIY surveys and advanced analytics to capture customer and employee feedback.
excellent
consistent
Technical Stack
moderate
excellent
good
good
Security Assessment
- HTTPS enforced
- Enterprise-grade security page linked
- No exposed sensitive data in HTML
- Use of security and analytics scripts from reputable sources
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and navigation.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Weak Referrer-Policy configuration
LOWCurrent value: "origin"
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does chkmkt.com compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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