Is churnzero.com Safe? Security Analysis for ChurnZero
https://churnzero.comCheck if churnzero.com is a scam or legitimate. Free security scan and reviews.
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
ChurnZero is a technology company specializing in AI-powered customer success software designed to help businesses improve customer experience and drive revenue growth. Positioned as a top-rated and most-loved solution in the customer success market, ChurnZero offers a comprehensive platform including AI engagement analysis, customer health scoring, automation, and renewal forecasting. The company targets customer success teams, CROs, and CCOs primarily within SaaS and technology sectors. Technically, the website is built on WordPress with the Divi theme and leverages modern JavaScript libraries and integrations such as HubSpot forms, ZoomInfo, and ChiliPiper for marketing and lead management. Security posture is solid with HTTPS enforced and multiple security headers present, though enhancements like enabling HSTS and OCSP stapling are recommended. Privacy compliance is well addressed with clear privacy and cookie policies and a consent mechanism via Osano CMP. Overall, the website demonstrates strong business credibility, technical maturity, and user experience, with no blocking or WAF interference detected.
Detected Technologies
12 urgent findings need attention
12 high
- + 4 more findings in the full report below
Keep churnzero.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
5 findings
50/100
GDPR Compliance
5 findings
25/100
NIS2 Compliance
7 findings
25/100
Email Security
1 finding
50/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
ChurnZero operates in the competitive customer success software market, leveraging AI to differentiate its offerings. Its business model is SaaS-based, focusing on recurring revenue from customer success teams aiming to reduce churn and increase expansion revenue. The company showcases strong market positioning through awards, partner logos, and certifications, indicating a mature ecosystem and strategic partnerships. The website content and integrations suggest a focus on enterprise and medium-sized businesses in the technology sector. Marketing tools and analytics indicate a data-driven approach to customer acquisition and engagement. The absence of privacy protection in WHOIS and consistent domain registration support legitimacy and transparency.
Extracted Contact Information
Marketing Intelligence Data
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
The website employs HTTPS with a valid SSL certificate supporting modern TLS protocols (TLS 1.3, 1.2, 1.1). Security headers such as Strict-Transport-Security, X-XSS-Protection, and X-Content-Type-Options are present, enhancing protection against common web attacks. However, HSTS is not fully enabled (missing includeSubDomains and preload), and OCSP stapling is not implemented, which could improve certificate validation performance and security. No vulnerable or weak cipher suites were detected. No exposed sensitive data or known vulnerabilities were found in the analysis. Privacy policies and cookie consent mechanisms are implemented, supporting GDPR compliance. Incident response and security policy pages are not found, representing an area for improvement. Overall, the security posture is good but can be enhanced with additional best practices.
Strategic Recommendations
Priority Actions for Security Improvement
Enable full HSTS with includeSubDomains and preload to strengthen HTTPS enforcement.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Weak Referrer-Policy configuration
LOWCurrent value: "no-referrer-when-downgrade"
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Privacy Policy found
HIGHGDPR requires a clear and accessible privacy policy
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
Insufficient contact information
MEDIUMGDPR requires organizations to provide clear contact details
Third-party services without privacy policy
HIGHDetected services: Google Analytics, Facebook, Twitter, LinkedIn, YouTube, Cloudflare, Google APIs
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Email Security Check Incomplete
MEDIUMSome email security checks timed out
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 83 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does churnzero.com compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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