Is daktela.com Safe? Security Analysis for Daktela
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Daktela is a well-established technology company specializing in cloud-based Contact Center as a Service (CCaaS) software solutions. Their platform offers comprehensive omnichannel communication capabilities including ca… Unlock the full Guard report to read the complete analysis.
Detected Technologies
Keep daktela.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
Cancel anytime. Alerts sent to the contacts you choose. Unlock the full report to view historical timelines and alerts.
Security Headers
5 findings
60/100
GDPR Compliance
4 findings
35/100
NIS2 Compliance
8 findings
10/100
Email Security
1 finding
90/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Snapshot shown below. Unlock the full AI report for complete market insights, audience profiling, and step-by-step recommendations.
Business Intelligence
Market & Strategic Analysis
Daktela operates in the competitive CCaaS market with a SaaS business model offering scalable contact center solutions. Their competitive advantage lies in the integration of AI features such as chatbots and voicebots, and a broad omnichannel approach. The company targets medium to large enterprises requiring advanced customer engagement tools. Their partnership ecosystem includes a dedicated partner portal and integrations with popular CRM and productivity platforms. Testimonials and client logos across multiple countries indicate a growing international footprint. The company’s longevity since 2005 and consistent branding reinforce its market credibility.
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a mature security posture with enforced HTTPS, use of CAPTCHA services (Google reCAPTCHA and Cloudflare Turnstile), and a cookie consent mechanism compliant with GDPR principles. No sensitive data exposure or vulnerable libraries were detected in the HTML content. However, the absence of DNSSEC and explicit security headers like Content-Security-Policy and X-Frame-Options are areas for improvement. There is no publicly available security policy or incident response contact, which could be a gap in transparency and readiness. Overall, the security measures are adequate for the business type but could be enhanced to meet higher compliance standards.
Strategic Recommendations
Priority Actions for Security Improvement
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✨Observations
AI-powered comprehensive website and business analysis.
A preview of your strategic observations is visible. Upgrade to unlock the full competitive positioning, trust signals, and branding checklist.
AI-Enhanced Website Analysis
Business Insights
Daktela
Daktela provides cloud-based Contact Center as a Service (CCaaS) software enabling omnichannel communication for contact centres. Their platform includes features such as incoming/outgoing calls, campaigns, email, webchat, social media, SMS, CRM, reporting, integrations, AI-powered chatbots, voicebots, and workforce management.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enabled
- Cookie consent banner implemented
- CAPTCHA mechanisms (Google reCAPTCHA and Cloudflare Turnstile)
- No exposed sensitive data in HTML
- Use of security-focused third-party scripts
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and no blocking mechanisms.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Some header findings are shown. Unlock to see the full checklist, impacted endpoints, and remediation guidance.
Security Headers
HTTP security headers analysis
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing Unlock the full report to read the complete fix.
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended) Unlock the full report to read the complete fix.
Missing Referrer-Policy header
LOWControls referrer information sent with requests Unlock the full report to read the complete fix.
Missing Permissions-Policy header
MEDIUMControls browser features and APIs Unlock the full report to read the complete fix.
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages Unlock the full report to read the complete fix.
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
Preview of GDPR checkpoints is visible. Unlock to reveal full evidence, policy excerpts, and DPIA guidance.
GDPR Compliance
Privacy and data protection assessment
No Privacy Policy found
HIGHGDPR requires a clear and accessible privacy policy Unlock the full report to read the complete fix.
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage Unlock the full report to read the complete fix.
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies Unlock the full report to read the complete fix.
Third-party services without privacy policy
HIGHDetected services: Google Analytics, Facebook, LinkedIn, YouTube, Cloudflare, Google APIs Unlock the full report to read the complete fix.
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
You can see headline NIS2 checks. Upgrade to access the full control mapping, severity breakdown, and remediation plan.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures Unlock the full report to read the complete fix.
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure Unlock the full report to read the complete fix.
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management Unlock the full report to read the complete fix.
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans Unlock the full report to read the complete fix.
No security contact information
HIGHNIS2 requires clear incident reporting channels Unlock the full report to read the complete fix.
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure Unlock the full report to read the complete fix.
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts Unlock the full report to read the complete fix.
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, banking, health, digital Unlock the full report to read the complete fix.
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Quick view of email authentication checks is provided. Unlock to uncover full DNS evidence, record diffs, and fix scripts.
Email Security
SPF, DKIM, and DMARC validation
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery Unlock the full report to read the complete fix.
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
This is a teaser of the TLS audit. Unlock to view certificate chains, cipher support tables, and remediation steps.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1 Unlock the full report to read the complete fix.
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy Unlock the full report to read the complete fix.
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs Unlock the full report to read the complete fix.
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 31 days Unlock the full report to read the complete fix.
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints Unlock the full report to read the complete fix.
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
Unlock the full DNS posture audit to reveal misconfigurations, zone records, and actionable fixes.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain Unlock the full report to read the complete fix.
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
See a glimpse of exposed services. Unlock to access full port inventories, CVE lookups, and mitigation priorities.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports Unlock the full report to read the complete fix.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Unlock to view the complete technical breakdown, stack fingerprinting, and hardening checklist.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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