Is doctolib.com Safe? Security Analysis for Doctolib
https://doctolib.comCheck if doctolib.com is a scam or legitimate. Free security scan and reviews.
Above Healthcare avg (65)
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Doctolib is a leading European healthcare technology company specializing in online appointment booking and teleconsultation services. The platform serves patients and healthcare professionals primarily in France, Germany, and Italy, offering a seamless way to find specialists and manage medical appointments. The company also provides professional management software for healthcare providers, enhancing operational efficiency. The website reflects a mature digital presence with comprehensive legal, privacy, and user support documentation, reinforcing trust and compliance with GDPR regulations. Technically, the website employs modern web technologies including React, Sentry for error tracking, Datadog for real user monitoring, and advanced consent management via Didomi. The infrastructure leverages Cloudflare services for security and performance, with strong SSL/TLS configurations and security headers implemented. The site is mobile-optimized and accessible, providing a fast and user-friendly experience. From a security perspective, Doctolib demonstrates robust practices such as HTTPS enforcement, cookie security with SameSite and Partitioned flags, and CAPTCHA integration to mitigate abuse. No critical vulnerabilities or exposed sensitive data were detected. However, the absence of WHOIS registration data limits full domain legitimacy verification, though the overall trust signals and professional branding mitigate this concern. Overall, Doctolib presents a secure, compliant, and professionally managed online platform with strong market positioning in healthcare technology. Strategic recommendations include enhancing transparency with a published security.txt file and continuous monitoring of third-party dependencies to maintain security posture.
Detected Technologies
19 urgent findings need attention
9 critical · 10 high
- + 11 more findings in the full report below
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Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
4 findings
55/100
GDPR Compliance
1 finding
85/100
NIS2 Compliance
6 findings
47/100
Email Security
No critical findings yet
100/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Doctolib holds a strong market position as a premier healthcare appointment platform in Europe, particularly in France. Its business model combines B2C patient services with B2B offerings for healthcare professionals, generating revenue through subscription software and telehealth services. The company targets a broad customer base including patients seeking medical appointments and healthcare providers needing efficient practice management tools. Growth indicators include multi-country presence and integration with major payment processors and CRM platforms. Partnerships with Salesforce and Zendesk enhance customer relationship management and support. The company’s B Corp certification signals commitment to social and environmental responsibility, strengthening brand reputation.
Extracted Contact Information
Marketing Intelligence Data
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
The website exhibits a mature security posture with enforced HTTPS, modern security headers, and advanced cookie management aligned with upcoming browser standards. Use of nonce attributes for inline scripts and integration of consent management tools demonstrate compliance with privacy regulations. The presence of CAPTCHA services reduces automated abuse risks. No direct evidence of vulnerabilities or data leaks was found. However, the lack of a publicly available security policy or incident response contact limits transparency. The missing WHOIS data is a minor concern but likely due to privacy protection or registry policies. Overall, the security maturity is high with room for improvement in disclosure and incident readiness.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a security.txt file to provide clear vulnerability disclosure and incident response contacts.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Doctolib
Doctolib is a healthcare technology company providing an online platform to find specialists and book medical appointments quickly and easily.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Use of nonce for inline scripts
- Third-party cookie management with SameSite and Partitioned flags
- Consent management via Didomi
- Use of captcha (Cloudflare Turnstile and FriendlyCaptcha) to prevent abuse
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and professional design
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Weak Referrer-Policy configuration
LOWCurrent value: "same-origin"
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
SPF Details
DKIM Selectors Found
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Mixed Content Detected
MEDIUM4 resources loaded over insecure HTTP
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
High-Risk Service Exposed: FTP
HIGHPort 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer
Service Exposed: SSH
MEDIUMPort 22 (SSH) is publicly accessible - SSH - Secure but can be brute-forced
Critical Service Exposed: Telnet
CRITICALPort 23 (Telnet) is publicly accessible - Telnet - Unencrypted remote access
High-Risk Service Exposed: RPC
HIGHPort 135 (RPC) is publicly accessible - RPC - Windows RPC endpoint
High-Risk Service Exposed: NetBIOS
HIGHPort 139 (NetBIOS) is publicly accessible - NetBIOS - Windows file sharing
Critical Service Exposed: SMB
CRITICALPort 445 (SMB) is publicly accessible - SMB - Windows file sharing, high risk
Critical Service Exposed: MSSQL
CRITICALPort 1433 (MSSQL) is publicly accessible - MSSQL - Database server
Critical Service Exposed: Oracle
CRITICALPort 1521 (Oracle) is publicly accessible - Oracle - Database server
Critical Service Exposed: MySQL
CRITICALPort 3306 (MySQL) is publicly accessible - MySQL - Database server
Critical Service Exposed: RDP
CRITICALPort 3389 (RDP) is publicly accessible - RDP - Remote Desktop, prime ransomware target
Critical Service Exposed: PostgreSQL
CRITICALPort 5432 (PostgreSQL) is publicly accessible - PostgreSQL - Database server
Critical Service Exposed: Redis
CRITICALPort 6379 (Redis) is publicly accessible - Redis - In-memory database
High-Risk Service Exposed: Elasticsearch
HIGHPort 9200 (Elasticsearch) is publicly accessible - Elasticsearch - Search engine
Critical Service Exposed: MongoDB
CRITICALPort 27017 (MongoDB) is publicly accessible - MongoDB - NoSQL database
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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