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Is doctolib.it a Scam? Security Check Results - Doctolib Srl

doctolib.it Security Report Summary

doctolib.it received a security score of 65 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers Doctolib Srl's website security posture. Doctolib Srl operates in the Healthcare industry in Italy.

Doctolib Srl operates a leading online healthcare appointment booking platform in Italy, enabling patients to find specialists and book visits easily. The company is part of the larger Doctolib group with operations in France and Germany, positioning itself as a key player in European digital healthcare services. The website is professionally designed, mobile-optimized, and rich in relevant content, targeting patients and healthcare professionals. Technically, the site leverages modern JavaScript frameworks, robust monitoring tools, and consent management solutions, reflecting a mature digital infrastructure. Security posture is strong with HTTPS enforcement, modern security headers, and privacy compliance aligned with GDPR. No critical vulnerabilities or blocking mechanisms were detected, indicating a trustworthy and reliable platform. Overall, Doctolib presents a secure, compliant, and user-friendly service with clear business legitimacy and strong market presence.

The security scan identified 31 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: React, JavaScript, Sentry, Datadog RUM, Cloudflare Turnstile, Didomi Consent SDK, Webpack.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is doctolib.it Safe? Security Analysis for Doctolib Srl

https://doctolib.it

Check if doctolib.it is a scam or legitimate. Free security scan and reviews.

HealthcareItalylarge
ReactJavaScriptSentryDatadog RUMCloudflare Turnstile+2 more
Analyzed 10/23/2025Completed 11:55:13 AM5mo ago
65
Security Score
MEDIUM RISK

Above Healthcare avg (65)

10,000+

Domains scanned

500+

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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

Doctolib Srl operates a leading online healthcare appointment booking platform in Italy, enabling patients to find specialists and book visits easily. The company is part of the larger Doctolib group with operations in France and Germany, positioning itself as a key player in European digital healthcare services. The website is professionally designed, mobile-optimized, and rich in relevant content, targeting patients and healthcare professionals. Technically, the site leverages modern JavaScript frameworks, robust monitoring tools, and consent management solutions, reflecting a mature digital infrastructure. Security posture is strong with HTTPS enforcement, modern security headers, and privacy compliance aligned with GDPR. No critical vulnerabilities or blocking mechanisms were detected, indicating a trustworthy and reliable platform. Overall, Doctolib presents a secure, compliant, and user-friendly service with clear business legitimacy and strong market presence.

Detected Technologies

ReactJavaScriptSentryDatadog RUMCloudflare TurnstileDidomi Consent SDKWebpack

19 urgent findings need attention

9 critical · 10 high

  • + 11 more findings in the full report below
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Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

4 findings

55/100

GDPR Compliance

1 finding

85/100

NIS2 Compliance

5 findings

55/100

Email Security

No critical findings yet

100/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Doctolib's market positioning as a multi-country healthcare appointment platform provides competitive advantages through network effects and integrated telehealth services. The business model focuses on subscription and service fees from healthcare professionals and organizations, while offering free or easy access to patients. Partnerships with official healthcare bodies and certifications like B Corporation enhance credibility. The company demonstrates growth potential through digital transformation in healthcare and expanding telehealth offerings. The presence of dedicated B2B portals and community engagement indicates a well-rounded ecosystem supporting both patients and providers.

Extracted Contact Information

Marketing Intelligence Data

Company Registration

Legal Name:

Doctolib Srl

Registration Number:

MI - 2609715

Security Posture Analysis

Comprehensive Security Assessment

The website exhibits a high security maturity level with enforced HTTPS, comprehensive security headers, and cookie management aligned with upcoming browser standards. Use of consent management tools and monitoring services like Sentry and Datadog indicate proactive security and privacy monitoring. However, the absence of a public security policy or vulnerability disclosure program suggests room for improvement in transparency and incident response readiness. No exposed sensitive data or vulnerable libraries were detected. Overall, the security posture is robust but could benefit from enhanced public security communication.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy and incident response page to improve transparency.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Doctolib Srl

Description:

Doctolib is an online platform that allows users to find medical specialists nearby and book medical appointments online easily.

Key Services:
Online appointment bookingHealthcare professional directoryTelehealth servicesPatient account management
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
ReactJavaScriptSentryDatadog RUMCloudflare TurnstileDidomi Consent SDKWebpack
Frameworks:
React
Platforms:
Web desktop
Performance:

fast

Mobile:

good

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Use of modern security headers
  • Cookie SameSite and Partitioned flags management
  • Consent management via Didomi
  • Use of Sentry for error monitoring

Analytics & Tracking

Services:
Datadog RUMSentry
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
SentryDatadog RUM
Marketing Tools:
Didomi Consent SDKWalkMe
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with no blocking or WAF challenges.

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

55/100
Score

Missing Strict-Transport-Security header

HIGH

Forces HTTPS connections

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Weak Referrer-Policy configuration

LOW

Current value: "same-origin"

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

85/100
Score

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

55/100
Score

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

100/100
Score
No issues found
SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:_spf.google.com include:_spf.salesforce.com include:spf.sendinblue.com include:spf.flowmailer.net a:zgateway.zuora.com -all
DNS Lookups:5/10
Policy:-all
DKIM Selectors Found
Selector:google(1416-bit rsa)
DMARC Details
Policy:reject
Subdomain Policy:reject
Aggregate Reports:4q5jhtt3@ag.eu.dmarcian.com
Forensic Reports:4q5jhtt3@fr.eu.dmarcian.com
MTA-STS Details
Mode:enforce
Max Age:7 days

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

70/100
Score

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Mixed Content Detected

MEDIUM

3 resources loaded over insecure HTTP

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:*.doctolib.it
Issuer:Gandi RSA Domain Validation Secure Server CA 3
Valid Until:7/26/2026 (276 days)
SANs:*.doctolib.it, doctolib.it

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

70/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Transfer Lock Not Enabled

MEDIUM

Domain can be transferred without authorization

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

Domain Registration Details

Domain Age
10 years(mature)
Expiry Risk
low(171 days)
Protection Level
noneDNSSEC ON
Suspicious Indicators Detected
  • No domain protection locks enabled

DNS Records

A Records:93.115.102.100
AAAA Records:2a14:7ac0::70
Name Servers:
bob.ns.cloudflare.comDNS only
naomi.ns.cloudflare.comDNS only
MX Records:
5: aspmx2.googlemail.com
10: alt3.aspmx.l.google.com
1: aspmx.l.google.com
10: alt4.aspmx.l.google.com
3: alt1.aspmx.l.google.com
5: alt2.aspmx.l.google.com
5: aspmx3.googlemail.com
3: alt2.aspmx.l.google.com
5: alt1.aspmx.l.google.com
SOA:Serial: 2386518378, TTL: 1800s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:49ms

SPF Analysis

SPF Record:
v=spf1 include:_spf.google.com include:_spf.salesforce.com include:spf.sendinblue.com include:spf.flowmailer.net a:zgateway.zuora.com -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

0/100
Score

High-Risk Service Exposed: FTP

HIGH

Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

Service Exposed: SSH

MEDIUM

Port 22 (SSH) is publicly accessible - SSH - Secure but can be brute-forced

Critical Service Exposed: Telnet

CRITICAL

Port 23 (Telnet) is publicly accessible - Telnet - Unencrypted remote access

High-Risk Service Exposed: RPC

HIGH

Port 135 (RPC) is publicly accessible - RPC - Windows RPC endpoint

High-Risk Service Exposed: NetBIOS

HIGH

Port 139 (NetBIOS) is publicly accessible - NetBIOS - Windows file sharing

Critical Service Exposed: SMB

CRITICAL

Port 445 (SMB) is publicly accessible - SMB - Windows file sharing, high risk

Critical Service Exposed: MSSQL

CRITICAL

Port 1433 (MSSQL) is publicly accessible - MSSQL - Database server

Critical Service Exposed: Oracle

CRITICAL

Port 1521 (Oracle) is publicly accessible - Oracle - Database server

Critical Service Exposed: MySQL

CRITICAL

Port 3306 (MySQL) is publicly accessible - MySQL - Database server

Critical Service Exposed: RDP

CRITICAL

Port 3389 (RDP) is publicly accessible - RDP - Remote Desktop, prime ransomware target

Critical Service Exposed: PostgreSQL

CRITICAL

Port 5432 (PostgreSQL) is publicly accessible - PostgreSQL - Database server

Critical Service Exposed: Redis

CRITICAL

Port 6379 (Redis) is publicly accessible - Redis - In-memory database

High-Risk Service Exposed: Elasticsearch

HIGH

Port 9200 (Elasticsearch) is publicly accessible - Elasticsearch - Search engine

Critical Service Exposed: MongoDB

CRITICAL

Port 27017 (MongoDB) is publicly accessible - MongoDB - NoSQL database

How does doctolib.it compare?

See how doctolib.it stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website uses a modern React-based frontend with Webpack bundling, supported by robust monitoring and analytics tools such as Sentry and Datadog RUM. Consent management is handled via Didomi SDK, ensuring GDPR compliance. Hosting and CDN services appear to be provided by Cloudflare, enhancing performance and security. The site is well-optimized for mobile and desktop with good SEO practices and accessibility features. Technical debt appears low with current technologies and best practices in place. Opportunities exist to further modernize backend integrations and enhance security transparency.
Professional PDF & Marketing Data

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PDF Report & Export

PDF download, email delivery, unlock code

39.90 €one-time • Incl. 21% VAT

Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domaindoctolib.it
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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