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Is document360.io a Scam? Security Check Results - Document360

document360.io Security Report Summary

document360.io received a security score of 68 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers Document360's website security posture. Document360 operates in the Technology industry in N/a.

Document360 is a mature SaaS company founded in 2007, specializing in AI-powered knowledge base and documentation software designed for teams and customers. The platform supports creation and management of product manuals, SOPs, and user guides, targeting technical writers, developers, and operational staff across industries. The website demonstrates a professional and consistent brand presence with excellent content quality and user experience. Technically, the site is built on WordPress with modern frameworks like Bootstrap and integrates multiple marketing and analytics tools, indicating a high level of digital maturity. Security posture is good with HTTPS enabled and domain protections in place, though DNSSEC is not enabled and explicit security policies are absent. Privacy compliance is moderate due to missing visible privacy and cookie policies. Overall, the site is trustworthy and well-positioned in the technology sector.

The security scan identified 27 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: WordPress CMS, Bootstrap CSS, jQuery, Cloudflare DNS, Google Tag Manager, Visual Website Optimizer (VWO), Wistia video embedding, Facebook Pixel, LinkedIn Insight Tag, Reddit Pixel, Quora Pixel, Bing Ads, Hotjar, Twitter Ads, Google Analytics, Cookie Script.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is document360.io Safe? Security Analysis for Document360

https://document360.io

Check if document360.io is a scam or legitimate. Free security scan and reviews.

TechnologyN/amedium
WordPress CMSBootstrap CSSjQueryCloudflare DNSGoogle Tag Manager+11 more
Analyzed 10/11/2025Completed 4:36:06 PM6mo ago
68
Security Score
MEDIUM RISK

Below Technology avg (72)

10,000+

Domains scanned

500+

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Domaindocument360.io
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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

Document360 is a mature SaaS company founded in 2007, specializing in AI-powered knowledge base and documentation software designed for teams and customers. The platform supports creation and management of product manuals, SOPs, and user guides, targeting technical writers, developers, and operational staff across industries. The website demonstrates a professional and consistent brand presence with excellent content quality and user experience. Technically, the site is built on WordPress with modern frameworks like Bootstrap and integrates multiple marketing and analytics tools, indicating a high level of digital maturity. Security posture is good with HTTPS enabled and domain protections in place, though DNSSEC is not enabled and explicit security policies are absent. Privacy compliance is moderate due to missing visible privacy and cookie policies. Overall, the site is trustworthy and well-positioned in the technology sector.

Detected Technologies

WordPress CMSBootstrap CSSjQueryCloudflare DNSGoogle Tag ManagerVisual Website Optimizer (VWO)Wistia video embeddingFacebook PixelLinkedIn Insight TagReddit PixelQuora PixelBing AdsHotjarTwitter AdsGoogle AnalyticsCookie Script

8 urgent findings need attention

8 high

Continuous monitoring

Keep document360.io under constant watch

Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

6 findings

45/100

GDPR Compliance

1 finding

85/100

NIS2 Compliance

8 findings

17/100

Email Security

2 findings

87/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Document360 operates in the competitive SaaS knowledge management market, leveraging AI to differentiate its offerings. Its target customers include SaaS companies, product teams, and manufacturing operators needing scalable documentation solutions. The business model is subscription-based SaaS, with a focus on enhancing team productivity and customer success. The company maintains a strong online presence with social media engagement and positive user ratings. The extensive use of third-party marketing and analytics tools suggests a data-driven growth strategy. No parent or subsidiary companies were identified, indicating an independent operation. The domain age and WHOIS data support a stable and credible business history.

Security Posture Analysis

Comprehensive Security Assessment

The website employs HTTPS with a valid SSL certificate and domain status protections that prevent unauthorized transfers or deletions. However, DNSSEC is not enabled, which could be a potential risk for DNS spoofing attacks. No explicit security headers were detected in the provided data, and there is no published security policy or incident response information. The site uses multiple third-party tracking and marketing scripts, which increases the attack surface and privacy considerations. No vulnerabilities or exposed sensitive data were found in the analysis. The absence of a vulnerability disclosure program or security.txt file limits transparency. Overall, the security posture is solid but could be improved with enhanced DNS security and published security policies.

Strategic Recommendations

Priority Actions for Security Improvement

1

Enable DNSSEC on the domain to strengthen DNS security and prevent spoofing.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Document360

Description:

Create, manage, and publish knowledge bases, guides, manuals, and SOPs with an AI-powered documentation platform built for teams and customers

Key Services:
Knowledge base creationProduct documentationUser guidesStandard Operating Procedures (SOPs)AI-powered search and content creation
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
WordPress CMSBootstrap CSSjQueryCloudflare DNSGoogle Tag ManagerVisual Website Optimizer (VWO)Wistia video embeddingFacebook PixelLinkedIn Insight TagReddit PixelQuora PixelBing AdsHotjarTwitter AdsGoogle AnalyticsCookie Script
Frameworks:
BootstrapYoast SEO
Platforms:
WordPress
Performance:

moderate

Mobile:

good

Accessibility:

basic

SEO:

good

Security Assessment

Security Score:
80/100
Best Practices:
  • HTTPS enabled
  • Domain status includes clientDeleteProhibited, clientRenewProhibited, clientTransferProhibited, clientUpdateProhibited

Analytics & Tracking

Services:
Google AnalyticsHotjarVisual Website Optimizer (VWO)Ahrefs AnalyticsMicrosoft Clarity
Tracking Level:extensive
Privacy Compliance:basic

Advertising & Marketing

Ad Networks:
Google AdsBing AdsTwitter Ads
Tracking Pixels:
Facebook PixelLinkedIn Insight TagReddit PixelQuora PixelHotjarVisual Website Optimizer (VWO)
Marketing Tools:
Cookie ScriptAthenaHQOutplayHQ
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:good
Content Relevance:excellent
Navigation Clarity:good
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and multimedia.

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

45/100
Score

Missing Strict-Transport-Security header

HIGH

Forces HTTPS connections

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

85/100
Score

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

87/100
Score

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:spf.protection.outlook.com include:sendgrid.net -all
DNS Lookups:2/10
Policy:-all
DKIM Selectors Found
Selector:selector1(1416-bit rsa)
Selector:selector2(1416-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:quarantine
Aggregate Reports:46db8e6df92d40f49edcfc8abe58b32b@dmarc-reports.cloudflare.net

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

42/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

OCSP Stapling Not Enabled

LOW

OCSP stapling improves performance and privacy

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 55 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Mixed Content Detected

MEDIUM

1 resources loaded over insecure HTTP

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.2TLSv1.3TLSv1.1

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

DNS Records

A Records:141.193.213.10, 141.193.213.11
Name Servers:
simon.ns.cloudflare.comDNS only
violet.ns.cloudflare.comDNS only
MX Records:
0: document360-com.mail.protection.outlook.com
SOA:Serial: 2384617867, TTL: 1800s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:91ms

SPF Analysis

SPF Record:
v=spf1 include:spf.protection.outlook.com include:sendgrid.net -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does document360.io compare?

See how document360.io stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on WordPress CMS using Bootstrap for responsive design and integrates numerous third-party analytics and marketing tools such as Google Analytics, Hotjar, VWO, Facebook Pixel, and others. The site uses Cloudflare for DNS but does not enable DNSSEC. Performance is moderate with good mobile optimization and SEO practices including structured data (JSON-LD) and Open Graph tags. Accessibility is basic and could be enhanced. The extensive use of tracking scripts indicates a mature marketing infrastructure but requires careful privacy management. No critical technical issues were detected, but improvements in security headers and DNS security are recommended to reduce risk.
Professional PDF & Marketing Data

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PDF Report & Export

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39.90 €one-time • Incl. 21% VAT

Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domaindocument360.io
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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