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Is docusign.com a Scam? Security Check Results - DocuSign

docusign.com Security Report Summary

docusign.com received a security score of 72 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers DocuSign's website security posture. DocuSign operates in the Technology industry in United States.

DocuSign is a leading provider of electronic signature and intelligent agreement management solutions, serving a broad range of business customers globally. The company offers a SaaS platform that enables users to create, sign, and manage agreements digitally, streamlining contract workflows and improving operational efficiency. DocuSign holds a strong market position as the #1 electronic signature provider with a comprehensive suite of services including contract lifecycle management and document automation. The website reflects a mature digital presence with modern technologies such as React and Next.js, optimized for performance and mobile use. Security is a key focus, evidenced by multiple certifications including ISO 27001, SOC 2, and FedRAMP, and the presence of dedicated security and privacy contact channels. Overall, DocuSign demonstrates a robust security posture, strong compliance with privacy regulations like GDPR, and a professional, trustworthy online presence.

The security scan identified 24 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: React, Next.js, VideoJS, Google Tag Manager, Optimizely, Cookielaw.org CMP.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is docusign.com Safe? Security Analysis for DocuSign

https://docusign.com

Check if docusign.com is a scam or legitimate. Free security scan and reviews.

TechnologyUnited Statesenterprise
ReactNext.jsVideoJSGoogle Tag ManagerOptimizely+1 more
Analyzed 10/7/2025Completed 9:00:01 PM8mo ago
72
Security Score
MEDIUM RISK

Above Technology avg (72)

10,000+

Domains scanned

500+

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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

DocuSign is a leading provider of electronic signature and intelligent agreement management solutions, serving a broad range of business customers globally. The company offers a SaaS platform that enables users to create, sign, and manage agreements digitally, streamlining contract workflows and improving operational efficiency. DocuSign holds a strong market position as the #1 electronic signature provider with a comprehensive suite of services including contract lifecycle management and document automation. The website reflects a mature digital presence with modern technologies such as React and Next.js, optimized for performance and mobile use. Security is a key focus, evidenced by multiple certifications including ISO 27001, SOC 2, and FedRAMP, and the presence of dedicated security and privacy contact channels. Overall, DocuSign demonstrates a robust security posture, strong compliance with privacy regulations like GDPR, and a professional, trustworthy online presence.

Detected Technologies

ReactNext.jsVideoJSGoogle Tag ManagerOptimizelyCookielaw.org CMP

8 urgent findings need attention

8 high

Continuous monitoring

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Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

6 findings

40/100

GDPR Compliance

3 findings

58/100

NIS2 Compliance

8 findings

17/100

Email Security

3 findings

85/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

DocuSign operates primarily in the technology and finance sectors, targeting enterprises and businesses requiring secure and efficient digital transaction management. Its business model is subscription-based SaaS with additional usage fees for advanced features. The company has grown through strategic acquisitions such as Seal Software and SpringCM, expanding its capabilities in contract analytics and workflow automation. DocuSign's competitive advantages include its market leadership, extensive compliance certifications, and a broad partner ecosystem. The company leverages advanced marketing and analytics tools to optimize user engagement and conversion. Its global footprint and enterprise-grade security make it a preferred choice for regulated industries and large organizations.

Extracted Contact Information

Marketing Intelligence Data

Security Posture Analysis

Comprehensive Security Assessment

DocuSign exhibits a high level of security maturity, implementing industry best practices such as HTTPS enforcement, comprehensive security headers, and adherence to recognized frameworks like ISO 27001 and NIST. The company maintains clear incident response channels and publishes detailed security policies. No critical vulnerabilities or exposed sensitive data were detected in the website analysis. However, the absence of a published security.txt file is noted as an area for improvement to facilitate responsible vulnerability disclosure. Overall, DocuSign's security posture aligns well with its enterprise customer expectations and regulatory requirements.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a security.txt file to formalize vulnerability disclosure processes.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

DocuSign

Description:

DocuSign provides electronic signature technology and digital transaction management services for facilitating electronic exchanges of contracts and signed documents.

Key Services:
Electronic SignaturesIntelligent Agreement ManagementContract Lifecycle ManagementDocument Automation
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
ReactNext.jsVideoJSGoogle Tag ManagerOptimizelyCookielaw.org CMP
Frameworks:
Next.js
Platforms:
Web
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Security certifications and compliance
  • Use of security contact emails
  • Cookie consent mechanism

Analytics & Tracking

Services:
Google Analytics (via GTM)Optimizely
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
Demandbase
Tracking Pixels:
Optimizely
Marketing Tools:
OptimizelyDemandbase
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is professionally designed and well maintained.

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

40/100
Score

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

58/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

85/100
Score

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:%{ir}.%{v}.%{d}.spf.has.pphosted.com ip4:205.220.176.129 ip4:205.220.164.129 ip4:205.220.166.129 ip4:205.220.177.61 include:_spf.google.com -all
DNS Lookups:2/10
Policy:-all
DKIM Selectors Found
Selector:google(1408-bit rsa)
Selector:selector2(1296-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:reject
Subdomain Policy:reject
Aggregate Reports:dmarc_rua@emaildefense.proofpoint.com
Forensic Reports:dmarc_ruf@emaildefense.proofpoint.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

100/100
Score

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:www.docusign.com
Issuer:DigiCert EV RSA CA G2
Valid Until:7/20/2026 (286 days)
SANs:www.docusign.com, docusign.mx, docusign.nl +27 more

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Registration Details

Domain Age
26 years(mature)
Expiry Risk
low(8 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:15.197.167.90, 3.33.186.135
Name Servers:
a1-246.akam.net
a10-65.akam.net
a11-66.akam.net
a14-67.akam.net
a24-64.akam.net
MX Records:
10: mxb-00567a01.gslb.pphosted.com
10: mxa-00567a01.gslb.pphosted.com
SOA:Serial: 2014102139, TTL: 3600s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:26ms

SPF Analysis

SPF Record:
v=spf1 include:%{ir}.%{v}.%{d}.spf.has.pphosted.com ip4:205.220.176.129 ip4:205.220.164.129 ip4:205.220.166.129 ip4:205.220.177.61 include:_spf.google.com -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does docusign.com compare?

See how docusign.com stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on a modern technology stack including React and Next.js, enabling server-side rendering and fast page loads. Integration with VideoJS supports rich media content. The use of Google Tag Manager and Optimizely indicates a mature approach to analytics and A/B testing. The site is well optimized for mobile devices and accessibility, with proper meta tags and SEO practices in place. Hosting details are not explicitly disclosed but likely involve enterprise cloud infrastructure. The technical implementation supports a high-quality user experience with minimal technical debt observed.
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PDF Report & Export

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39.90 €one-time • Incl. 21% VAT

Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domaindocusign.com
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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