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Is edgetier.com a Scam? Security Check Results - EdgeTier

edgetier.com Security Report Summary

edgetier.com received a security score of 69 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers EdgeTier's website security posture. EdgeTier operates in the Technology industry in Ireland.

EdgeTier is a Dublin-based AI company founded in 2017 that provides a comprehensive Customer Conversation Intelligence Platform. Their solutions leverage AI to analyze 100% of customer support conversations in real-time, enabling contact centers to proactively detect issues, understand customer sentiment, and improve agent performance. The company targets medium-sized B2C businesses in retail, travel, iGaming, and utilities sectors, offering products such as Sonar for anomaly detection, Index for customer insights, Coach for agent QA, and Assist for chat and email handling. The website reflects a mature digital presence with strong SEO, structured data, and professional branding. Technically, the site is built on WordPress with modern front-end technologies and integrates multiple analytics and marketing tools. Security posture is good with HTTPS and security headers, but lacks published security policies or incident response details. WHOIS data is unavailable, which slightly impacts trust but is mitigated by the professional business presentation and content. Overall, EdgeTier demonstrates a solid market position with advanced AI-driven customer service solutions and a well-executed online presence.

The security scan identified 28 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: JavaScript, Google Tag Manager, HubSpot, Lottie animations, FontAwesome, Ionicons, WordPress, Rank Math SEO, Automatic CSS, Bricks Builder.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is edgetier.com Safe? Security Analysis for EdgeTier

https://edgetier.com

Check if edgetier.com is a scam or legitimate. Free security scan and reviews.

TechnologyIrelandmedium
JavaScriptGoogle Tag ManagerHubSpotLottie animationsFontAwesome+5 more
Analyzed 7/6/2025Completed 12:51:12 AM10mo ago
69
Security Score
MEDIUM RISK

Below Technology avg (72)

10,000+

Domains scanned

500+

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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

EdgeTier is a Dublin-based AI company founded in 2017 that provides a comprehensive Customer Conversation Intelligence Platform. Their solutions leverage AI to analyze 100% of customer support conversations in real-time, enabling contact centers to proactively detect issues, understand customer sentiment, and improve agent performance. The company targets medium-sized B2C businesses in retail, travel, iGaming, and utilities sectors, offering products such as Sonar for anomaly detection, Index for customer insights, Coach for agent QA, and Assist for chat and email handling. The website reflects a mature digital presence with strong SEO, structured data, and professional branding. Technically, the site is built on WordPress with modern front-end technologies and integrates multiple analytics and marketing tools. Security posture is good with HTTPS and security headers, but lacks published security policies or incident response details. WHOIS data is unavailable, which slightly impacts trust but is mitigated by the professional business presentation and content. Overall, EdgeTier demonstrates a solid market position with advanced AI-driven customer service solutions and a well-executed online presence.

Detected Technologies

JavaScriptGoogle Tag ManagerHubSpotLottie animationsFontAwesomeIoniconsWordPressRank Math SEOAutomatic CSSBricks Builder

7 urgent findings need attention

7 high

Continuous monitoring

Keep edgetier.com under constant watch

Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

8 findings

15/100

GDPR Compliance

No critical findings yet

100/100

NIS2 Compliance

6 findings

47/100

Email Security

4 findings

75/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

EdgeTier operates in a competitive AI-driven customer service analytics market, focusing on conversational intelligence for contact centers. Their SaaS model targets companies with sizable customer service teams handling high volumes of chat and messaging interactions. The company emphasizes real-time insights and automation to reduce manual effort and improve customer satisfaction. Their partnerships and integrations with major platforms like Salesforce and Zendesk enhance their ecosystem reach. The presence of customer success stories and case studies indicates active client engagement and proven value delivery. The company’s growth potential is supported by its multi-industry applicability and AI technology foundation. However, the lack of public WHOIS data and explicit security disclosures suggests areas for transparency improvement.

Extracted Contact Information

Marketing Intelligence Data

Security Posture Analysis

Comprehensive Security Assessment

The website enforces HTTPS with strong SSL configuration and includes multiple security headers, indicating good baseline security hygiene. The use of consent banners and privacy policies aligns with GDPR compliance. However, the absence of a dedicated security policy, incident response plan, or vulnerability disclosure program limits transparency and preparedness perception. No exposed sensitive data or vulnerable libraries were detected in the HTML content. The presence of multiple third-party scripts necessitates ongoing security monitoring to mitigate supply chain risks. Overall, the security posture is solid but could be enhanced by publishing formal security governance documents and incident contacts.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a clear security policy and incident response plan on the website to improve transparency and trust.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

EdgeTier

Description:

EdgeTier is an all-in-one Customer Conversation Intelligence Platform that analyses 100% of support conversations to deliver actionable insights, benefiting your entire business.

Key Services:
Conversational IntelligenceAnomaly Detection (Sonar)Customer Insights (Index)Agent QA & Coaching (Coach)AI-assisted Chat and Email Handling (Assist)
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
JavaScriptGoogle Tag ManagerHubSpotLottie animationsFontAwesomeIoniconsWordPressRank Math SEOAutomatic CSSBricks Builder
Frameworks:
WordPressBricks Builder
Platforms:
WordPress CMS
Performance:

moderate

Mobile:

good

Accessibility:

good

SEO:

excellent

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Security headers present
  • No exposed sensitive data in HTML
  • Use of secure cookies and consent banners

Analytics & Tracking

Services:
Google AnalyticsHubSpot AnalyticsLeadfeeder
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
Google AdSense
Tracking Pixels:
LinkedIn Insight TagHubSpot AnalyticsLeadfeeder
Marketing Tools:
HubSpot
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and professional design.

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

15/100
Score

Missing Strict-Transport-Security header

HIGH

Forces HTTPS connections

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

100/100
Score
No issues found

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

47/100
Score

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

75/100
Score

DMARC not enforcing

MEDIUM

DMARC policy is set to "none"

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:_spf.google.com ~all
DNS Lookups:1/10
Policy:~all
DKIM Selectors Found
Selector:google(1416-bit rsa)
DMARC Details
Policy:none
Subdomain Policy:none
Aggregate Reports:info@edgetier.com
Forensic Reports:info@edgetier.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

52/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

OCSP Stapling Not Enabled

LOW

OCSP stapling improves performance and privacy

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 89 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

80/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

DMARC Policy Set to None

LOW

DMARC is configured but not enforcing any policy

Domain Registration Details

Domain Age
9 years(mature)
Expiry Risk
low(expired)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:141.193.213.11, 141.193.213.10
Name Servers:
ns73.domaincontrol.com
ns74.domaincontrol.com
MX Records:
40: aspmx2.googlemail.com
10: aspmx.l.google.com
30: alt2.aspmx.l.google.com
50: aspmx3.googlemail.com
20: alt1.aspmx.l.google.com
SOA:Serial: 2025062401, TTL: 600s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:101ms

SPF Analysis

SPF Record:
v=spf1 include:_spf.google.com ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does edgetier.com compare?

See how edgetier.com stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on WordPress CMS using the Bricks Builder framework, leveraging modern front-end technologies including Lottie animations, FontAwesome, and Ionicons. It integrates multiple marketing and analytics tools such as Google Tag Manager, HubSpot, LinkedIn Insight Tag, and Leadfeeder, indicating a mature digital marketing strategy. The site is mobile-optimized with good accessibility and SEO practices, including comprehensive metadata and structured data (JSON-LD). Performance is moderate, with potential for optimization in script loading and asset management. Hosting provider details are not explicit. The technical stack supports scalability and rich user experience but requires continuous maintenance to manage third-party dependencies and security.
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PDF Report & Export

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39.90 €one-time • Incl. 21% VAT

Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domainedgetier.com
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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