Is feedbackcompany.com Safe? Security Analysis for Feedback Company
https://feedbackcompany.comCheck if feedbackcompany.com is a scam or legitimate. Free security scan and reviews.
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Feedback Company is a technology-driven business specializing in reputation management and customer feedback solutions. With over 6,000 users worldwide, it offers a comprehensive suite of services including company reviews, patient satisfaction surveys, product reviews, and employee satisfaction research. The company targets businesses seeking to improve their customer experience and online reputation through data-driven insights. The website is professionally designed, multilingual, and integrates with popular e-commerce platforms such as Shopify, WooCommerce, and Magento, reflecting a mature digital infrastructure. Technically, the website is built on WordPress using the Divi theme, leveraging modern JavaScript libraries like jQuery and tracking tools such as Google Tag Manager and Cookiebot for GDPR compliance. The site demonstrates good SEO practices and mobile optimization, though accessibility features could be enhanced. Security posture is strong with HTTPS enforced and appropriate security headers present, but explicit privacy and security policies are not prominently published. The absence of WHOIS data for the domain introduces some uncertainty regarding domain registration legitimacy, though the professional web presence and trust certifications like TrustNet mitigate concerns. Overall, the site presents a trustworthy and credible business front with room for improvement in privacy transparency and incident response disclosures. Strategic recommendations include publishing detailed privacy and terms of service documents, establishing a vulnerability disclosure policy, and enhancing accessibility compliance to strengthen trust and regulatory adherence.
Detected Technologies
9 urgent findings need attention
9 high
- + 1 more findings in the full report below
Keep feedbackcompany.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
7 findings
30/100
GDPR Compliance
2 findings
80/100
NIS2 Compliance
9 findings
2/100
Email Security
6 findings
65/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Feedback Company operates in the reputation management sector, providing SaaS and consultancy services focused on customer and employee feedback. Its competitive advantage lies in its multi-faceted feedback solutions and integration capabilities with major e-commerce platforms, enabling seamless data collection and reputation enhancement. Revenue streams likely include subscription plans and premium services. The company targets medium to large businesses aiming to improve customer loyalty and brand credibility. The presence of a partner program and extensive integrations suggests a robust partnership ecosystem. Growth indicators include the launch of new services like patient satisfaction surveys and a user base exceeding 6,000 globally.
Extracted Contact Information
Marketing Intelligence Data
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
The website exhibits a mature security posture with HTTPS enforced and multiple security headers implemented, reducing risks of common web attacks. The use of cookie consent tools aligns with GDPR requirements, though the lack of a detailed privacy policy and incident response information indicates gaps in compliance and preparedness. No vulnerabilities or exposed sensitive data were detected in the HTML content. The absence of a security.txt or vulnerability disclosure policy limits transparency for security researchers. Overall, the security maturity is good but could be improved by formalizing policies and enhancing user trust through transparency.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a comprehensive privacy policy detailing data processing and GDPR compliance.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Feedback Company
Online reviews & customer ratings. Provides customer, employee, product, and user experience research and reviews to improve reputation and business growth.
good
consistent
Technical Stack
moderate
good
basic
good
Security Assessment
- HTTPS enforced
- Cookie consent mechanism
- No exposed sensitive data in HTML
- Use of security headers
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenge.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Weak Referrer-Policy configuration
LOWCurrent value: "no-referrer-when-downgrade"
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, digital
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits
DMARC not enforcing
MEDIUMDMARC policy is set to "none"
No DMARC reporting
LOWDMARC aggregate reports not configured
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
DMARC Policy Set to None
LOWDMARC is configured but not enforcing any policy
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does feedbackcompany.com compare?
See how feedbackcompany.com stacks up against similar websites in the same industry.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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