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Is fixmystreet.org a Scam? Security Check Results - mySociety

fixmystreet.org Security Report Summary

fixmystreet.org received a security score of 53 out of 100 in Guard's comprehensive security analysis, classified as "Elevated Risk". This report covers mySociety's website security posture. mySociety operates in the Technology industry in United Kingdom.

FixMyStreet Platform, operated by mySociety, is an established open source civic technology project founded in 2007 that enables citizens and local governments worldwide to report and manage street problems such as potholes and broken streetlights. The platform is brandable, multilingual, and supported by a strong community and commercial services through its subsidiary SocietyWorks Ltd. The website presents a professional and consistent brand image with clear navigation and relevant content targeting civic-minded users and local authorities. Technically, the site uses a modest but effective technology stack including jQuery and Owl Carousel, with Google Fonts for typography. The site is mobile optimized and performs moderately well, though accessibility and SEO features are basic. No CMS or hosting provider details are explicitly identified. The domain is registered with Tucows Domains Inc. under mySociety in the UK, consistent with the website's claims and history. From a security perspective, the site uses domain transfer and update prohibitions but lacks DNSSEC and visible HTTP security headers. No privacy, cookie, or terms of service policies are published, and no incident response or vulnerability disclosure information is available. No analytics or tracking scripts were detected, indicating minimal user tracking. Overall, the security posture is moderate but could be improved by adding security headers, enabling DNSSEC, and publishing privacy and security policies. The website content is safe for general audiences, with no adult or questionable content detected. The domain registration and website content are consistent and trustworthy, supporting a high legitimacy score. Strategic recommendations include improving privacy compliance, enhancing security headers, and publishing incident response and vulnerability disclosure policies to strengthen trust and compliance.

The security scan identified 36 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: jQuery, Owl Carousel, Google Fonts.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

M

Is fixmystreet.org Safe? Security Analysis for mySociety

https://fixmystreet.org

Check if fixmystreet.org is a scam or legitimate. Free security scan and reviews.

TechnologyUnited Kingdommedium
jQueryOwl CarouselGoogle Fonts
Analyzed 7/23/2025Completed 8:39:20 AM9mo ago
53
Security Score
MEDIUM RISK

Below Technology avg (72)

10,000+

Domains scanned

500+

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AI Summary

FixMyStreet Platform, operated by mySociety, is an established open source civic technology project founded in 2007 that enables citizens and local governments worldwide to report and manage street problems such as potholes and broken streetlights. The platform is brandable, multilingual, and supported by a strong community and commercial services through its subsidiary SocietyWorks Ltd. The website presents a professional and consistent brand image with clear navigation and relevant content targeting civic-minded users and local authorities. Technically, the site uses a modest but effective technology stack including jQuery and Owl Carousel, with Google Fonts for typography. The site is mobile optimized and performs moderately well, though accessibility and SEO features are basic. No CMS or hosting provider details are explicitly identified. The domain is registered with Tucows Domains Inc. under mySociety in the UK, consistent with the website's claims and history. From a security perspective, the site uses domain transfer and update prohibitions but lacks DNSSEC and visible HTTP security headers. No privacy, cookie, or terms of service policies are published, and no incident response or vulnerability disclosure information is available. No analytics or tracking scripts were detected, indicating minimal user tracking. Overall, the security posture is moderate but could be improved by adding security headers, enabling DNSSEC, and publishing privacy and security policies. The website content is safe for general audiences, with no adult or questionable content detected. The domain registration and website content are consistent and trustworthy, supporting a high legitimacy score. Strategic recommendations include improving privacy compliance, enhancing security headers, and publishing incident response and vulnerability disclosure policies to strengthen trust and compliance.

Detected Technologies

jQueryOwl CarouselGoogle Fonts

14 urgent findings need attention

1 critical · 13 high

  • + 6 more findings in the full report below
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Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

8 findings

15/100

GDPR Compliance

4 findings

35/100

NIS2 Compliance

8 findings

10/100

Email Security

5 findings

60/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

FixMyStreet Platform holds a strong position in the civic technology sector as an open source solution for street problem reporting, supported by the reputable UK-based non-profit mySociety. Its business model leverages open source software combined with community support and commercial services via its subsidiary SocietyWorks Ltd. The platform targets local governments and citizens globally, with deployments in multiple countries. The project benefits from a transparent organizational structure, established since 2007, and a clear focus on civic engagement and government transparency. Partnerships with local authorities and community organizations enhance its reach and impact. The lack of direct contact emails or phone numbers on the site suggests a community-driven support model rather than direct sales or customer service. The platform’s open source nature and donation requests indicate a non-commercial revenue stream supplemented by commercial contracts through subsidiaries.

Security Posture Analysis

Comprehensive Security Assessment

The current security posture of FixMyStreet Platform is moderate. The domain is protected against unauthorized transfers and updates, which is a positive control. However, the absence of DNSSEC reduces DNS security. The website does not display HTTP security headers such as Content Security Policy, HSTS, or X-Frame-Options, which are important for mitigating common web attacks. No privacy or cookie policies are published, which is a compliance gap especially under GDPR. There is no public incident response or vulnerability disclosure information, limiting transparency and preparedness communication. No analytics or tracking scripts were detected, reducing privacy risks. Overall, the platform would benefit from implementing modern web security headers, enabling DNSSEC, publishing privacy and security policies, and establishing a vulnerability disclosure program to improve its security maturity and compliance posture.

Strategic Recommendations

Priority Actions for Security Improvement

1

Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

mySociety

Description:

Open source report-mapping software that can be deployed anywhere in the world. Most commonly used for reporting street issues to councils, but flexible enough to fit any project that matches geographical points to email addresses.

Key Services:
Open source software for street problem reportingCommunity supportBrandable and multilingual platformDocumentation and installation guidance
Content Quality:

good

Branding:

consistent

Technical Stack

Technologies:
jQueryOwl CarouselGoogle Fonts
Performance:

moderate

Mobile:

good

Accessibility:

basic

SEO:

basic

Security Assessment

Security Score:
50/100
Best Practices:
  • Domain uses clientTransferProhibited and clientUpdateProhibited status

Analytics & Tracking

Tracking Level:minimal
Privacy Compliance:poor

Advertising & Marketing

Transparency Level:poor

Website Quality Assessment

Design Quality:good
User Experience:good
Content Relevance:good
Navigation Clarity:good
Professionalism:good
Trustworthiness:high

Key Observations

1

Website is fully accessible with no blocking or WAF challenges

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

15/100
Score

Missing Strict-Transport-Security header

HIGH

Forces HTTPS connections

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

35/100
Score

No Privacy Policy found

HIGH

GDPR requires a clear and accessible privacy policy

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

Third-party services without privacy policy

HIGH

Detected services: Facebook, Twitter, Google APIs

GDPR Compliance Analysis

Privacy Policy0% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

10/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

Critical sector without clear security compliance

HIGH

Detected sectors: transport, digital

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

60/100
Score

No DKIM record found

MEDIUM

DKIM adds cryptographic signatures to emails

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

No email authentication configured

CRITICAL

Domain is vulnerable to email spoofing

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

62/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

OCSP Stapling Not Enabled

LOW

OCSP stapling improves performance and privacy

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 67 days

Mixed Content Detected

MEDIUM

1 resources loaded over insecure HTTP

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

70/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

No DMARC Record

MEDIUM

DMARC policy not configured

Domain Registration Details

Domain Age
18 years(mature)
Expiry Risk
low(43 days)
Protection Level
moderateDNSSEC OFF

DNS Records

A Records:185.199.108.153, 185.199.111.153, 185.199.110.153, 185.199.109.153
Name Servers:
ns0.ukcod.org.uk
ns1.dns-engine.com
ns1.ukcod.org.uk
ns2.dns-engine.com
ns2.ukcod.org.uk
ns3.dns-engine.com
ns4.dns-engine.com
ns5.dns-engine.com
MX Records:
10: mx1.ukcod.org.uk
10: mx0.ukcod.org.uk
20: mx1.mysociety.org
20: mx0.mysociety.org
SOA:Serial: 2022071901, TTL: 600s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:226ms

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does fixmystreet.org compare?

See how fixmystreet.org stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website uses a lightweight and established technology stack including jQuery and Owl Carousel for UI components, and Google Fonts for typography. The HTML structure is valid and includes responsive design elements for mobile optimization. No CMS or backend platform is explicitly identified. Performance is moderate with no obvious broken elements. SEO optimization is basic with meta viewport and title tags but lacks advanced SEO metadata such as Open Graph or JSON-LD structured data. Accessibility features are minimal but functional. The hosting provider is not identified from the HTML content or WHOIS data. The domain is registered with Tucows Domains Inc., a reputable registrar. Overall, the technical infrastructure is stable but could be modernized with enhanced SEO, accessibility, and security features.
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Marketing Intelligence

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49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domainfixmystreet.org
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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