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Is freshemail.io a Scam? Security Check Results - Freshworks

freshemail.io Security Report Summary

freshemail.io received a security score of 55 out of 100 in Guard's comprehensive security analysis, classified as "Elevated Risk". This report covers Freshworks's website security posture. Freshworks operates in the Technology industry in N/a.

Freshworks operates the freshemail.io domain as part of its email infrastructure supporting its suite of CX, ITSM, and CRM products. The domain is used primarily for SPF, DKIM, bounce email processing, and tracking email interactions. The website content is minimal, serving as an informational page with a clear abuse contact email. Technically, the site is hosted on AWS infrastructure using Amazon S3 and CloudFront but lacks a valid SSL certificate and modern TLS protocols, resulting in an insecure HTTP-only configuration. Security headers are minimal, and no advanced security or privacy policies are published on the site. The DNS and MX records align with legitimate email handling practices, and no subdomain takeover or DNSSEC issues are present. Overall, the site demonstrates basic technical infrastructure but lacks critical security and privacy compliance features.

The security scan identified 28 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: Amazon S3, CloudFront.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

F

Is freshemail.io Safe? Security Analysis for Freshworks

https://freshemail.io

Check if freshemail.io is a scam or legitimate. Free security scan and reviews.

TechnologyN/alarge
Amazon S3CloudFront
Analyzed 6/15/2025Completed 7:47:30 PM9mo ago
55
Security Score
MEDIUM RISK

Below Technology avg (72)

10,000+

Domains scanned

500+

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Domainfreshemail.io
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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

Freshworks operates the freshemail.io domain as part of its email infrastructure supporting its suite of CX, ITSM, and CRM products. The domain is used primarily for SPF, DKIM, bounce email processing, and tracking email interactions. The website content is minimal, serving as an informational page with a clear abuse contact email. Technically, the site is hosted on AWS infrastructure using Amazon S3 and CloudFront but lacks a valid SSL certificate and modern TLS protocols, resulting in an insecure HTTP-only configuration. Security headers are minimal, and no advanced security or privacy policies are published on the site. The DNS and MX records align with legitimate email handling practices, and no subdomain takeover or DNSSEC issues are present. Overall, the site demonstrates basic technical infrastructure but lacks critical security and privacy compliance features.

Detected Technologies

Amazon S3CloudFront

11 urgent findings need attention

11 high

  • + 3 more findings in the full report below
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Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

8 findings

15/100

GDPR Compliance

4 findings

40/100

NIS2 Compliance

7 findings

25/100

Email Security

6 findings

40/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Freshworks is a large technology company providing SaaS products focused on customer experience, IT service management, and CRM solutions. The freshemail.io domain supports their email communication needs, indicating a mature email infrastructure. The business model relies on delivering cloud-based software services with integrated email capabilities. The minimal website content suggests this domain is not customer-facing beyond email processing. The presence of a dedicated abuse contact email reflects a responsible approach to incident handling. No additional business information, certifications, or privacy policies are published on this domain, indicating it is a technical resource rather than a marketing or sales site.

Security Posture Analysis

Comprehensive Security Assessment

The security posture of freshemail.io is weak due to the absence of HTTPS and TLS support, exposing users to potential interception risks. No HSTS or OCSP stapling is configured, and no security headers beyond basic HTTP headers are present. While no known SSL vulnerabilities or subdomain takeover risks exist, the lack of encryption is a critical issue. Incident response contact is provided via abuse@freshemail.io, but no formal security policy or vulnerability disclosure program is published. The domain's DNS and MX configurations are sound, but the overall security maturity is low, requiring urgent improvements to meet modern security standards and compliance requirements.

Strategic Recommendations

Priority Actions for Security Improvement

1

Obtain and deploy a valid SSL/TLS certificate to enable HTTPS and protect data in transit.

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

15/100
Score

Missing Strict-Transport-Security header

HIGH

Forces HTTPS connections

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

40/100
Score

No Privacy Policy found

HIGH

GDPR requires a clear and accessible privacy policy

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

Insufficient contact information

MEDIUM

GDPR requires organizations to provide clear contact details

GDPR Compliance Analysis

Privacy Policy0% confidence
Cookie Policy0% confidence

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

25/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

40/100
Score

No SPF record found

HIGH

SPF helps prevent email spoofing

DMARC not enforcing

MEDIUM

DMARC policy is set to "none"

No DKIM record found

MEDIUM

DKIM adds cryptographic signatures to emails

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
DMARC Details
Policy:none
Aggregate Reports:dmarc_agg@dmarc.everest.email
Forensic Reports:dmarc_fr@dmarc.everest.email

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

100/100
Score
No issues found

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

DNS Records

A Records:18.165.122.29, 18.165.122.39, 18.165.122.54, 18.165.122.53
Name Servers:
ns-1213.awsdns-23.orgDNS only
ns-1972.awsdns-54.co.ukDNS only
ns-285.awsdns-35.comDNS only
ns-519.awsdns-00.netDNS only
MX Records:
1: aspmx.l.google.com
10: aspmx2.googlemail.com
10: aspmx3.googlemail.com
5: alt1.aspmx.l.google.com
5: alt2.aspmx.l.google.com

DNSSEC Status

DNSSEC Not Enabled

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does freshemail.io compare?

See how freshemail.io stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The freshemail.io domain is hosted on Amazon Web Services using S3 and CloudFront CDN, indicating a scalable and reliable infrastructure. DNS records include multiple A records pointing to AWS IPs and MX records configured for Google mail servers, supporting robust email delivery and processing. However, the website lacks a valid SSL certificate and does not support any TLS protocols, forcing unencrypted HTTP connections. No CMS or web frameworks are detected, and the HTML content is minimal with no forms, scripts, or analytics tools. Performance metrics are unavailable but inferred to be slow due to missing resource data. The site has basic mobile and accessibility features but lacks SEO optimization. Overall, the technical setup is functional for its purpose but requires modernization and security enhancements.
Professional PDF & Marketing Data

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PDF Report & Export

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39.90 €one-time • Incl. 21% VAT

Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domainfreshemail.io
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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