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Is frontapp.com a Scam? Security Check Results - Front

frontapp.com Security Report Summary

frontapp.com received a security score of 71 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers Front's website security posture. Front operates in the Technology industry in N/a.

Front is a well-established enterprise SaaS company specializing in customer experience (CX) platforms that integrate AI and human support to deliver exceptional service at scale. Their platform offers a comprehensive suite of tools including omnichannel inboxes, AI automation, collaboration features, live chat, ticketing, knowledge base, analytics, and workflow automation. The company targets customer-first businesses seeking to enhance their customer operations with modern technology. The website reflects a mature digital presence with professional design, clear navigation, and mobile optimization. Technically, the site leverages modern frameworks such as Next.js and React, hosted with reputable providers and secured with HTTPS and strong security headers. The security posture is robust with no critical vulnerabilities detected, though enabling DNSSEC and publishing explicit incident response contacts would enhance trust. Privacy compliance is well addressed with clear privacy and cookie policies and consent mechanisms. Overall, Front demonstrates a high level of business credibility and digital maturity.

The security scan identified 24 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: React, Next.js, Cloudflare DNS, Amazon Registrar, JavaScript, CSS.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is frontapp.com Safe? Security Analysis for Front

https://frontapp.com

Check if frontapp.com is a scam or legitimate. Free security scan and reviews.

TechnologyN/aenterprise
ReactNext.jsCloudflare DNSAmazon RegistrarJavaScript+1 more
Analyzed 10/12/2025Completed 3:58:20 PM6mo ago
71
Security Score
MEDIUM RISK

Below Technology avg (72)

10,000+

Domains scanned

500+

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Domainfrontapp.com
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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

Front is a well-established enterprise SaaS company specializing in customer experience (CX) platforms that integrate AI and human support to deliver exceptional service at scale. Their platform offers a comprehensive suite of tools including omnichannel inboxes, AI automation, collaboration features, live chat, ticketing, knowledge base, analytics, and workflow automation. The company targets customer-first businesses seeking to enhance their customer operations with modern technology. The website reflects a mature digital presence with professional design, clear navigation, and mobile optimization. Technically, the site leverages modern frameworks such as Next.js and React, hosted with reputable providers and secured with HTTPS and strong security headers. The security posture is robust with no critical vulnerabilities detected, though enabling DNSSEC and publishing explicit incident response contacts would enhance trust. Privacy compliance is well addressed with clear privacy and cookie policies and consent mechanisms. Overall, Front demonstrates a high level of business credibility and digital maturity.

Detected Technologies

ReactNext.jsCloudflare DNSAmazon RegistrarJavaScriptCSS

7 urgent findings need attention

7 high

Continuous monitoring

Keep frontapp.com under constant watch

Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

6 findings

45/100

GDPR Compliance

1 finding

85/100

NIS2 Compliance

7 findings

22/100

Email Security

4 findings

70/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Front occupies a strong market position as a modern CX platform provider, leveraging AI to differentiate itself in a competitive SaaS landscape. Their business model is subscription-based SaaS targeting medium to large enterprises focused on customer support and operations. The company benefits from a broad partnership ecosystem and maintains multiple related domains for community, developer resources, and help centers, indicating a comprehensive customer engagement strategy. The domain age and registrar data support the legitimacy and longevity of the business. Front's marketing and analytics tools are well integrated, supporting data-driven growth and customer insights. The absence of direct contact emails or phone numbers on the main page suggests a focus on digital lead capture via forms and demos.

Security Posture Analysis

Comprehensive Security Assessment

Front's website employs HTTPS with excellent SSL configuration and implements key security headers such as HSTS, CSP, and X-Frame-Options, indicating a mature security posture. No exposed sensitive data or vulnerable libraries were detected in the HTML content. The use of reputable DNS and registrar services further strengthens domain security. However, the lack of a published security.txt file and explicit incident response contact emails represents an area for improvement in vulnerability disclosure and incident management readiness. Privacy policies are comprehensive and GDPR compliant, reflecting good data protection practices. Overall, Front demonstrates a strong security culture appropriate for an enterprise SaaS provider.

Strategic Recommendations

Priority Actions for Security Improvement

1

Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Front

Description:

Front is the modern CX platform for customer-first businesses. Deliver exceptional service at scale with automation and insights you can trust.

Key Services:
Omnichannel support inboxAI-powered automationCollaboration toolsLive chatTicketing systemKnowledge baseAnalyticsWorkflow automationIntegrations and API
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
ReactNext.jsCloudflare DNSAmazon RegistrarJavaScriptCSS
Frameworks:
Next.js
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Security headers present
  • No exposed sensitive data in HTML
  • Use of reputable domain registrar and DNS provider

Analytics & Tracking

Services:
Google Tag ManagerHubSpot
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
Cookielaw.orgOptimizely
Marketing Tools:
HubSpotQualified
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with no blocking or WAF challenges.

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

45/100
Score

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Weak Referrer-Policy configuration

LOW

Current value: "origin-when-cross-origin"

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

85/100
Score

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

22/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

70/100
Score

No DKIM record found

MEDIUM

DKIM adds cryptographic signatures to emails

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:spf.mandrillapp.com include:_spf.google.com include:_spf.salesforce.com include:4766782.spf02.hubspotemail.net ~all
DNS Lookups:4/10
Policy:~all
DMARC Details
Policy:reject
Aggregate Reports:dmarc@front.com
Forensic Reports:dmarc-failure-reports@front.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

75/100
Score

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 48 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:front.com
Issuer:WE1
Valid Until:11/30/2025 (48 days)
SANs:front.com, *.front.com

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

DNS Records

A Records:104.20.18.139, 172.66.146.134
AAAA Records:2606:4700:10::ac42:9286, 2606:4700:10::6814:128b
Name Servers:
damon.ns.cloudflare.comDNS only
rose.ns.cloudflare.comDNS only
MX Records:
10: alt4.aspmx.l.google.com
5: alt2.aspmx.l.google.com
10: alt3.aspmx.l.google.com
5: alt1.aspmx.l.google.com
1: aspmx.l.google.com
SOA:Serial: 2382943205, TTL: 1800s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:75ms

SPF Analysis

SPF Record:
v=spf1 include:spf.mandrillapp.com include:_spf.google.com include:_spf.salesforce.com include:4766782.spf02.hubspotemail.net ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does frontapp.com compare?

See how frontapp.com stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on a modern technology stack including React and Next.js, ensuring server-side rendering and good SEO performance. Hosting and DNS are managed by reputable providers including Cloudflare and Amazon Registrar, contributing to reliability and security. The site is well optimized for mobile devices and accessibility, with fast loading times and proper meta tags. The use of multiple marketing and analytics tools is balanced with privacy compliance mechanisms. There is no indication of technical debt or outdated technologies. Opportunities exist to further modernize DNS security and improve incident response transparency.
Professional PDF & Marketing Data

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PDF Report & Export

PDF download, email delivery, unlock code

39.90 €one-time • Incl. 21% VAT

Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domainfrontapp.com
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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