Is genesys.com Safe? Security Analysis for Genesys
https://genesys.comCheck if genesys.com is a scam or legitimate. Free security scan and reviews.
Unlock the complete security report for genesys.com
Get full access to AI recommendations, compliance evidence, vulnerability remediation steps, and downloadable PDF reports. Upgrade once for lifetime access to this scan.
Full Report Access
All modules, AI insights, PDF download
Marketing Intelligence
Contact emails, phone numbers & warm leads
How it works
- Enter your email to receive the unlocked report.
- Complete the secure EveryPay checkout (cards & local methods supported).
- You’ll receive an email with your unique unlock code and the PDF export.
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Genesys is a leading enterprise technology company specializing in omnichannel customer experience and contact center solutions. Trusted by over 10,000 companies worldwide, Genesys offers AI-powered cloud-based platforms… Unlock the full Guard report to read the complete analysis.
Detected Technologies
Security Headers
5 findings
60/100
GDPR Compliance
2 findings
70/100
NIS2 Compliance
8 findings
17/100
Email Security
4 findings
72/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Snapshot shown below. Unlock the full AI report for complete market insights, audience profiling, and step-by-step recommendations.
Business Intelligence
Market & Strategic Analysis
Genesys operates in the technology sector, focusing on customer experience and contact center software solutions. Its business model is primarily B2B SaaS, targeting large enterprises and organizations requiring sophisticated customer engagement platforms. The company enjoys a strong market position as a leader in omnichannel CX solutions, supported by a broad global customer base. Competitive advantages include AI integration, cloud scalability, and a comprehensive service portfolio. Revenue streams likely derive from subscription licenses, professional services, and support contracts. The company maintains a robust partnership ecosystem, leveraging integrations with analytics and personalization providers. Growth indicators include continuous product innovation and expansion into new markets. Strategically, Genesys benefits from consistent branding, high-quality digital presence, and certifications that enhance market trust. The company should consider expanding transparency in compliance and security disclosures to align with evolving regulatory expectations.
Security Posture Analysis
Comprehensive Security Assessment
The website exhibits a mature security posture with HTTPS enforced and multiple security headers implemented, including Content-Security-Policy and Strict-Transport-Security. There is no evidence of exposed sensitive data or vulnerable libraries in the analyzed content. Forms appear to be securely implemented, though detailed form analysis is limited. Compliance with GDPR is indicated by comprehensive privacy and cookie policies with consent mechanisms. However, the absence of a publicly accessible incident response plan or vulnerability disclosure policy limits the site's security transparency. No security.txt file was detected. The security score is high, reflecting good practices, but improvements in incident response communication and vulnerability reporting would enhance readiness and stakeholder confidence. Regular audits of third-party scripts and continuous monitoring are recommended to maintain security integrity.
Strategic Recommendations
Priority Actions for Security Improvement
Upgrade to the full Guard report to access tailored remediation steps.
✨Observations
AI-powered comprehensive website and business analysis.
A preview of your strategic observations is visible. Upgrade to unlock the full competitive positioning, trust signals, and branding checklist.
AI-Enhanced Website Analysis
Business Insights
Genesys
Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Use of security headers
- No exposed sensitive data in HTML
- Secure forms with proper input handling
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and professional design.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Some header findings are shown. Unlock to see the full checklist, impacted endpoints, and remediation guidance.
Security Headers
HTTP security headers analysis
Weak Strict-Transport-Security configuration
LOWCurrent value: "max-age=15552000; includeSubDomains; preload" Unlock the full report to read the complete fix.
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks Unlock the full report to read the complete fix.
Weak Referrer-Policy configuration
LOWCurrent value: "no-referrer-when-downgrade" Unlock the full report to read the complete fix.
Missing Permissions-Policy header
MEDIUMControls browser features and APIs Unlock the full report to read the complete fix.
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages Unlock the full report to read the complete fix.
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
Preview of GDPR checkpoints is visible. Unlock to reveal full evidence, policy excerpts, and DPIA guidance.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage Unlock the full report to read the complete fix.
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies Unlock the full report to read the complete fix.
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
You can see headline NIS2 checks. Upgrade to access the full control mapping, severity breakdown, and remediation plan.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures Unlock the full report to read the complete fix.
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure Unlock the full report to read the complete fix.
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management Unlock the full report to read the complete fix.
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans Unlock the full report to read the complete fix.
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity Unlock the full report to read the complete fix.
No security contact information
HIGHNIS2 requires clear incident reporting channels Unlock the full report to read the complete fix.
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure Unlock the full report to read the complete fix.
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts Unlock the full report to read the complete fix.
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Quick view of email authentication checks is provided. Unlock to uncover full DNS evidence, record diffs, and fix scripts.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits Unlock the full report to read the complete fix.
DMARC not enforcing
MEDIUMDMARC policy is set to "none" Unlock the full report to read the complete fix.
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery Unlock the full report to read the complete fix.
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues Unlock the full report to read the complete fix.
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
This is a teaser of the TLS audit. Unlock to view certificate chains, cipher support tables, and remediation steps.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 35 days Unlock the full report to read the complete fix.
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints Unlock the full report to read the complete fix.
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
Unlock the full DNS posture audit to reveal misconfigurations, zone records, and actionable fixes.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain Unlock the full report to read the complete fix.
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found Unlock the full report to read the complete fix.
DMARC Policy Set to None
LOWDMARC is configured but not enforcing any policy Unlock the full report to read the complete fix.
Domain Registration Details
DNS Records
DNSSEC Status
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
See a glimpse of exposed services. Unlock to access full port inventories, CVE lookups, and mitigation priorities.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports Unlock the full report to read the complete fix.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Unlock to view the complete technical breakdown, stack fingerprinting, and hardening checklist.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
How did we do?
Your feedback directly shapes our roadmap. Rate the quality of this report, leave an optional comment, and let us know if you want our security specialists to follow up.
What others say about genesys.com
Share your experience to help others make informed decisions. We verify every review by email and publish it once our moderation team approves it.
Community rating
—out of 5
0 reviews published