Is getfeedback.com Safe? Security Analysis for SurveyMonkey
https://getfeedback.comCheck if getfeedback.com is a scam or legitimate. Free security scan and reviews.
Below Technology avg (72)

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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
GetFeedback is a customer experience platform operated by SurveyMonkey, a global leader in online surveys and forms. The platform offers tools to collect, analyze, and act on customer feedback across multiple channels, including email, SMS, websites, and mobile apps. It integrates with Salesforce and provides real-time alerts and analytics to help businesses improve customer satisfaction and loyalty. The website is professionally designed, mobile-optimized, and provides comprehensive privacy and cookie policies, reflecting a mature digital presence. The technical infrastructure includes modern analytics and consent management tools, ensuring compliance with privacy regulations. Security posture is strong with HTTPS enforcement and cookie consent mechanisms, though explicit incident response contacts and vulnerability disclosures are not evident. Overall, the site demonstrates high legitimacy and trustworthiness, aligned with its parent company SurveyMonkey's reputation.
Detected Technologies
8 urgent findings need attention
8 high
Keep getfeedback.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
8 findings
15/100
GDPR Compliance
1 finding
95/100
NIS2 Compliance
8 findings
17/100
Email Security
3 findings
80/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
GetFeedback targets businesses seeking to enhance their customer experience management through agile feedback collection and analysis. Its SaaS business model leverages integrations with major platforms like Salesforce to enrich customer data and drive actionable insights. The company positions itself as a leader in the CX technology sector, supported by a strong brand and a global user base. Partnerships and related domains within the SurveyMonkey ecosystem strengthen its market presence. The platform's focus on multi-channel feedback and real-time actionability provides competitive advantages. Growth indicators include extensive content resources, customer testimonials, and a consistent social media presence. Strategic observations highlight the importance of privacy compliance and seamless integration capabilities in maintaining market leadership.
Security Posture Analysis
Comprehensive Security Assessment
The website exhibits a mature security posture with enforced HTTPS, cookie consent banners, and links to detailed privacy and security policies. Use of OneTrust and Fides indicates adherence to privacy management best practices. However, the absence of explicit incident response contact information and vulnerability disclosure mechanisms suggests areas for improvement. No exposed sensitive data or vulnerable libraries were detected in the analyzed content. Security headers are implied but not explicitly confirmed, recommending further validation. Overall, the site aligns well with GDPR compliance and industry standards, minimizing risk exposure. The security culture appears proactive but could benefit from enhanced transparency and formalized disclosure channels.
Strategic Recommendations
Priority Actions for Security Improvement
Publish explicit security headers such as Content-Security-Policy and X-Frame-Options to strengthen defense-in-depth.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
SurveyMonkey
SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. GetFeedback is a customer experience (CX) platform that helps businesses understand customer feedback and take action.
excellent
consistent
Technical Stack
moderate
excellent
good
good
Security Assessment
- HTTPS enforced
- Cookie consent mechanism
- Privacy policy and cookie policy clearly linked
- No exposed sensitive data in HTML
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenges.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
Strict DMARC Alignment
LOWStrict alignment may cause legitimate emails to fail
SPF Details
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does getfeedback.com compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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