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Is hello-charles.com a Scam? Security Check Results - charles

hello-charles.com Security Report Summary

hello-charles.com received a security score of 72 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers charles's website security posture. charles operates in the Technology industry in N/a.

The website www.hello-charles.com represents a SaaS business named 'charles' that provides a Conversational AI and WhatsApp Marketing platform tailored for ecommerce businesses. Their core offerings include AI-driven marketing automation, CRM integration, and customer engagement tools designed to attract, convert, and retain customers. The platform is positioned as a modern solution leveraging AI to enhance ecommerce marketing effectiveness. Technically, the site is built on the HubSpot CMS platform, integrating Google Analytics 4, Google Tag Manager, and Cookiebot for analytics and privacy compliance. The site demonstrates good mobile optimization, SEO practices, and a professional design consistent with its business focus. Security-wise, HTTPS is enforced, and cookie consent mechanisms are robust, though explicit security headers and incident response policies are not evident. The absence of WHOIS data suggests domain privacy protection, which is common for SaaS providers but limits trust verification. Overall, the site is professional and business-oriented with moderate to good security and privacy compliance, suitable for its target audience.

The security scan identified 24 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: HubSpot CMS, Google Analytics 4, Google Tag Manager, Cookiebot, Bootstrap CSS, Swiper JS, GSAP, FontAwesome, Google Fonts (Inter, Karla).

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is hello-charles.com Safe? Security Analysis for charles

https://hello-charles.com

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TechnologyN/asmall
HubSpot CMSGoogle Analytics 4Google Tag ManagerCookiebotBootstrap CSS+4 more
Analyzed 10/10/2025Completed 7:08:17 PM6mo ago
72
Security Score
MEDIUM RISK

Above Technology avg (72)

10,000+

Domains scanned

500+

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Order summary

Domainhello-charles.com
Access tierFull report or marketing add-on

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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

The website www.hello-charles.com represents a SaaS business named 'charles' that provides a Conversational AI and WhatsApp Marketing platform tailored for ecommerce businesses. Their core offerings include AI-driven marketing automation, CRM integration, and customer engagement tools designed to attract, convert, and retain customers. The platform is positioned as a modern solution leveraging AI to enhance ecommerce marketing effectiveness. Technically, the site is built on the HubSpot CMS platform, integrating Google Analytics 4, Google Tag Manager, and Cookiebot for analytics and privacy compliance. The site demonstrates good mobile optimization, SEO practices, and a professional design consistent with its business focus. Security-wise, HTTPS is enforced, and cookie consent mechanisms are robust, though explicit security headers and incident response policies are not evident. The absence of WHOIS data suggests domain privacy protection, which is common for SaaS providers but limits trust verification. Overall, the site is professional and business-oriented with moderate to good security and privacy compliance, suitable for its target audience.

Detected Technologies

HubSpot CMSGoogle Analytics 4Google Tag ManagerCookiebotBootstrap CSSSwiper JSGSAPFontAwesomeGoogle Fonts (Inter, Karla)

6 urgent findings need attention

6 high

Continuous monitoring

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Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

6 findings

45/100

GDPR Compliance

1 finding

95/100

NIS2 Compliance

7 findings

25/100

Email Security

2 findings

87/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

charles operates in the technology and ecommerce sectors, offering AI-powered conversational marketing and CRM tools. Their business model is SaaS-based, targeting ecommerce companies seeking to automate customer engagement via WhatsApp and AI agents. The company leverages partnerships with platforms like HubSpot and integrates multiple marketing and analytics tools, indicating a mature digital marketing ecosystem. The lack of explicit contact information and WHOIS data suggests a focus on digital-first operations, possibly with a small to medium-sized team. The website content and integrations imply a growth-oriented company with a focus on AI-driven marketing innovation.

Security Posture Analysis

Comprehensive Security Assessment

The website enforces HTTPS and uses a cookie consent banner with granular user controls, indicating awareness of privacy regulations such as GDPR. However, no explicit security headers (e.g., CSP, HSTS) were detected, and no published security or incident response policies were found. There is no evidence of vulnerability disclosure or security.txt files. The site does not expose sensitive data in the HTML and uses reputable third-party services for analytics and marketing. Overall, the security posture is moderate, with room for improvement in formalizing security policies and enhancing HTTP security headers.

Strategic Recommendations

Priority Actions for Security Improvement

1

Implement and publish explicit security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options to enhance protection against common web attacks.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

charles

Description:

charles is the Conversational Marketing AI and CRM for ecommerce that attracts, converts, and retains customers via AI agents and marketing automations to grow your business.

Key Services:
Conversational AI agentsWhatsApp marketing platformMarketing automationsCRM for ecommerce
Content Quality:

good

Branding:

consistent

Technical Stack

Technologies:
HubSpot CMSGoogle Analytics 4Google Tag ManagerCookiebotBootstrap CSSSwiper JSGSAPFontAwesomeGoogle Fonts (Inter, Karla)
Frameworks:
HubSpot CMS
Platforms:
HubSpot
Performance:

moderate

Mobile:

good

Accessibility:

basic

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Cookie consent with granular controls
  • No exposed sensitive data in HTML

Analytics & Tracking

Services:
Google Analytics 4HubSpot Analytics
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
Google DoubleClick
Tracking Pixels:
LinkedIn Insight TagHubSpot tracking
Marketing Tools:
HubSpot CRMCookiebot
Transparency Level:good

Website Quality Assessment

Design Quality:good
User Experience:good
Content Relevance:good
Navigation Clarity:good
Professionalism:good
Trustworthiness:high

Key Observations

1

Website uses HubSpot CMS and integrates multiple marketing and analytics tools.

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

45/100
Score

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Weak Referrer-Policy configuration

LOW

Current value: "no-referrer-when-downgrade"

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

95/100
Score

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

25/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

87/100
Score

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:spf.mailjet.com include:spf.protection.outlook.com include:email.chargebee.com include:8124115.spf01.hubspotemail.net ~all
DNS Lookups:4/10
Policy:~all
DKIM Selectors Found
Selector:selector1(1416-bit rsa)
DMARC Details
Policy:reject
Aggregate Reports:32eb138af16e45a69b17e7532980574f@dmarc-reports.cloudflare.net
Forensic Reports:mail-reports@hello-charles.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

75/100
Score

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 48 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:www.hello-charles.com
Issuer:WE1
Valid Until:11/28/2025 (48 days)
SANs:www.hello-charles.com

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

70/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Transfer Lock Not Enabled

MEDIUM

Domain can be transferred without authorization

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

Domain Registration Details

Domain Age
6 years(mature)
Expiry Risk
low(expired)
Protection Level
noneDNSSEC OFF
Suspicious Indicators Detected
  • No domain protection locks enabled

DNS Records

A Records:104.20.39.232, 172.66.171.158
AAAA Records:2606:4700:10::ac42:ab9e, 2606:4700:10::6814:27e8
Name Servers:
aaron.ns.cloudflare.com
anahi.ns.cloudflare.com
MX Records:
0: hellocharles-com01c.mail.protection.outlook.com
SOA:Serial: 2385504147, TTL: 1800s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:77ms

SPF Analysis

SPF Record:
v=spf1 include:spf.mailjet.com include:spf.protection.outlook.com include:email.chargebee.com include:8124115.spf01.hubspotemail.net ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does hello-charles.com compare?

See how hello-charles.com stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on the HubSpot CMS platform, utilizing modern web technologies including Bootstrap for responsive design, Swiper for interactive elements, GSAP for animations, and Google Fonts for typography. Analytics and marketing integrations include Google Analytics 4, Google Tag Manager, HubSpot tracking, and Cookiebot for cookie consent management. The site demonstrates good mobile responsiveness and SEO optimization with appropriate meta tags and Open Graph data. Performance is moderate, with potential improvements in accessibility and loading speed. The technical infrastructure is solid for a SaaS marketing platform but could benefit from enhanced security configurations and formalized privacy documentation.
Professional PDF & Marketing Data

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PDF Report & Export

PDF download, email delivery, unlock code

39.90 €one-time • Incl. 21% VAT

Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domainhello-charles.com
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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