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Is hello-charles.com a Scam? Security Check Results - charles Reviews

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Is hello-charles.com Safe? Security Analysis for charles

https://hello-charles.com

Check if hello-charles.com is a scam or legitimate. Free security scan and reviews.

TechnologyN/asmall
HubSpot CMSGoogle Analytics 4Google Tag ManagerCookiebotBootstrap CSS+4 more
Analyzed 10/10/2025Completed 7:08:17 PM
72
Security Score
MEDIUM RISK
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Domainhello-charles.com
Access tierFull report or marketing add-on

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Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

The website www.hello-charles.com represents a SaaS business named 'charles' that provides a Conversational AI and WhatsApp Marketing platform tailored for ecommerce businesses. Their core offerings include AI-driven mar… Unlock the full Guard report to read the complete analysis.

Detected Technologies

HubSpot CMSGoogle Analytics 4Google Tag ManagerCookiebotBootstrap CSSSwiper JSGSAPFontAwesomeGoogle Fonts (Inter, Karla)

Security Headers

6 findings

45/100

GDPR Compliance

1 finding

95/100

NIS2 Compliance

7 findings

25/100

Email Security

2 findings

87/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Snapshot shown below. Unlock the full AI report for complete market insights, audience profiling, and step-by-step recommendations.

Business Intelligence

Market & Strategic Analysis

charles operates in the technology and ecommerce sectors, offering AI-powered conversational marketing and CRM tools. Their business model is SaaS-based, targeting ecommerce companies seeking to automate customer engagement via WhatsApp and AI agents. The company leverages partnerships with platforms like HubSpot and integrates multiple marketing and analytics tools, indicating a mature digital marketing ecosystem. The lack of explicit contact information and WHOIS data suggests a focus on digital-first operations, possibly with a small to medium-sized team. The website content and integrations imply a growth-oriented company with a focus on AI-driven marketing innovation.

Security Posture Analysis

Comprehensive Security Assessment

The website enforces HTTPS and uses a cookie consent banner with granular user controls, indicating awareness of privacy regulations such as GDPR. However, no explicit security headers (e.g., CSP, HSTS) were detected, and no published security or incident response policies were found. There is no evidence of vulnerability disclosure or security.txt files. The site does not expose sensitive data in the HTML and uses reputable third-party services for analytics and marketing. Overall, the security posture is moderate, with room for improvement in formalizing security policies and enhancing HTTP security headers.

Strategic Recommendations

Priority Actions for Security Improvement

1

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Observations

AI-powered comprehensive website and business analysis.

A preview of your strategic observations is visible. Upgrade to unlock the full competitive positioning, trust signals, and branding checklist.

AI-Enhanced Website Analysis

Business Insights

Company:

charles

Description:

charles is the Conversational Marketing AI and CRM for ecommerce that attracts, converts, and retains customers via AI agents and marketing automations to grow your business.

Key Services:
Conversational AI agentsWhatsApp marketing platformMarketing automationsCRM for ecommerce
Content Quality:

good

Branding:

consistent

Technical Stack

Technologies:
HubSpot CMSGoogle Analytics 4Google Tag ManagerCookiebotBootstrap CSSSwiper JSGSAPFontAwesomeGoogle Fonts (Inter, Karla)
Frameworks:
HubSpot CMS
Platforms:
HubSpot
Performance:

moderate

Mobile:

good

Accessibility:

basic

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Cookie consent with granular controls
  • No exposed sensitive data in HTML

Analytics & Tracking

Services:
Google Analytics 4HubSpot Analytics
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
Google DoubleClick
Tracking Pixels:
LinkedIn Insight TagHubSpot tracking
Marketing Tools:
HubSpot CRMCookiebot
Transparency Level:good

Website Quality Assessment

Design Quality:good
User Experience:good
Content Relevance:good
Navigation Clarity:good
Professionalism:good
Trustworthiness:high

Key Observations

1

Website uses HubSpot CMS and integrates multiple marketing and analytics tools.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Some header findings are shown. Unlock to see the full checklist, impacted endpoints, and remediation guidance.

Security Headers

HTTP security headers analysis

45/100
Score

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks Unlock the full report to read the complete fix.

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing Unlock the full report to read the complete fix.

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended) Unlock the full report to read the complete fix.

Weak Referrer-Policy configuration

LOW

Current value: "no-referrer-when-downgrade" Unlock the full report to read the complete fix.

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs Unlock the full report to read the complete fix.

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages Unlock the full report to read the complete fix.

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

Preview of GDPR checkpoints is visible. Unlock to reveal full evidence, policy excerpts, and DPIA guidance.

GDPR Compliance

Privacy and data protection assessment

95/100
Score

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR Unlock the full report to read the complete fix.

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

You can see headline NIS2 checks. Upgrade to access the full control mapping, severity breakdown, and remediation plan.

NIS2 Compliance

Network & Information Security Directive

25/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures Unlock the full report to read the complete fix.

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure Unlock the full report to read the complete fix.

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management Unlock the full report to read the complete fix.

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans Unlock the full report to read the complete fix.

No security contact information

HIGH

NIS2 requires clear incident reporting channels Unlock the full report to read the complete fix.

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure Unlock the full report to read the complete fix.

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts Unlock the full report to read the complete fix.

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Quick view of email authentication checks is provided. Unlock to uncover full DNS evidence, record diffs, and fix scripts.

Email Security

SPF, DKIM, and DMARC validation

87/100
Score

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery Unlock the full report to read the complete fix.

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues Unlock the full report to read the complete fix.

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:spf.mailjet.com include:spf.protection.outlook.com include:email.chargebee.com include:8124115.spf01.hubspotemail.net ~all
DNS Lookups:4/10
Policy:~all
DKIM Selectors Found
Selector:selector1(1416-bit rsa)
DMARC Details
Policy:reject
Aggregate Reports:32eb138af16e45a69b17e7532980574f@dmarc-reports.cloudflare.net
Forensic Reports:mail-reports@hello-charles.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

This is a teaser of the TLS audit. Unlock to view certificate chains, cipher support tables, and remediation steps.

SSL/TLS Security

Certificate validity and encryption analysis

75/100
Score

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 48 days Unlock the full report to read the complete fix.

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak Unlock the full report to read the complete fix.

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints Unlock the full report to read the complete fix.

Certificate Details

Subject:www.hello-charles.com
Issuer:WE1
Valid Until:11/28/2025 (48 days)
SANs:www.hello-charles.com

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

Unlock the full DNS posture audit to reveal misconfigurations, zone records, and actionable fixes.

DNS Health

DNS configuration and security assessment

70/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain Unlock the full report to read the complete fix.

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found Unlock the full report to read the complete fix.

Domain Transfer Lock Not Enabled

MEDIUM

Domain can be transferred without authorization Unlock the full report to read the complete fix.

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification Unlock the full report to read the complete fix.

Domain Registration Details

Domain Age
6 years(mature)
Expiry Risk
low(160 days)
Protection Level
noneDNSSEC OFF
Suspicious Indicators Detected
  • No domain protection locks enabled

DNS Records

A Records:104.20.39.232, 172.66.171.158
AAAA Records:2606:4700:10::ac42:ab9e, 2606:4700:10::6814:27e8
Name Servers:
aaron.ns.cloudflare.com
anahi.ns.cloudflare.com
MX Records:
0: hellocharles-com01c.mail.protection.outlook.com
SOA:Serial: 2385504147, TTL: 1800s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:77ms

SPF Analysis

SPF Record:
v=spf1 include:spf.mailjet.com include:spf.protection.outlook.com include:email.chargebee.com include:8124115.spf01.hubspotemail.net ~all

Network Security

Port scanning and network exposure analysis.

See a glimpse of exposed services. Unlock to access full port inventories, CVE lookups, and mitigation priorities.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports Unlock the full report to read the complete fix.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Unlock to view the complete technical breakdown, stack fingerprinting, and hardening checklist.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

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⭐ Verified Community Reviews

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