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Is imbox.se a Scam? Security Check Results - ImBox

imbox.se Security Report Summary

imbox.se received a security score of 68 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers ImBox's website security posture. ImBox operates in the Technology industry in Sweden.

ImBox is a Swedish technology company founded in 2013, specializing in integrated customer service solutions including AI chatbots, telephony, FAQ systems, case management, and self-service forms. The company targets businesses seeking to enhance their customer service capabilities through a unified platform. The website demonstrates a solid market position within Sweden, offering a comprehensive suite of tools for customer support. Technically, the site is built on WordPress with modern plugins and integrates multiple third-party services such as Google Analytics, Cookiebot for consent management, and Cloudflare for DNS and security. The site is mobile-optimized and SEO-friendly, with structured data enhancing search visibility. Security posture is good with HTTPS enforced and use of security best practices, though improvements are recommended in DNSSEC deployment and security headers. Privacy compliance is supported by a robust cookie consent mechanism, but the absence of a visible privacy policy and terms of service reduces compliance confidence. Overall, the site is professional and trustworthy, but could benefit from enhanced transparency and security documentation.

The security scan identified 27 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: WordPress 6.8.3, jQuery 3.7.1, Gravity Forms, Cookiebot, Google Tag Manager, Cloudflare (DNS and security), Tablesome plugin, SVG Support plugin, HandL UTM Grabber.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is imbox.se Safe? Security Analysis for ImBox

https://imbox.se

Check if imbox.se is a scam or legitimate. Free security scan and reviews.

TechnologySwedensmall
WordPress 6.8.3jQuery 3.7.1Gravity FormsCookiebotGoogle Tag Manager+4 more
Analyzed 10/7/2025Completed 10:24:42 PM5mo ago
68
Security Score
MEDIUM RISK

Below Technology avg (72)

10,000+

Domains scanned

500+

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Domainimbox.se
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VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

ImBox is a Swedish technology company founded in 2013, specializing in integrated customer service solutions including AI chatbots, telephony, FAQ systems, case management, and self-service forms. The company targets businesses seeking to enhance their customer service capabilities through a unified platform. The website demonstrates a solid market position within Sweden, offering a comprehensive suite of tools for customer support. Technically, the site is built on WordPress with modern plugins and integrates multiple third-party services such as Google Analytics, Cookiebot for consent management, and Cloudflare for DNS and security. The site is mobile-optimized and SEO-friendly, with structured data enhancing search visibility. Security posture is good with HTTPS enforced and use of security best practices, though improvements are recommended in DNSSEC deployment and security headers. Privacy compliance is supported by a robust cookie consent mechanism, but the absence of a visible privacy policy and terms of service reduces compliance confidence. Overall, the site is professional and trustworthy, but could benefit from enhanced transparency and security documentation.

Detected Technologies

WordPress 6.8.3jQuery 3.7.1Gravity FormsCookiebotGoogle Tag ManagerCloudflare (DNS and security)Tablesome pluginSVG Support pluginHandL UTM Grabber

8 urgent findings need attention

8 high

Continuous monitoring

Keep imbox.se under constant watch

Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

7 findings

20/100

GDPR Compliance

No critical findings yet

100/100

NIS2 Compliance

8 findings

17/100

Email Security

3 findings

85/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

ImBox operates in the technology sector, providing essential customer service software solutions primarily to Swedish businesses. Its business model is B2B SaaS, focusing on delivering integrated communication and support tools. The company leverages partnerships with major platforms like Google and Meta for analytics and advertising. The website content and domain registration data are consistent, indicating a legitimate and established business. The lack of explicit contact information and legal policies on the homepage suggests room for improvement in customer engagement and regulatory compliance. The company’s use of advanced tracking and marketing tools indicates a mature digital marketing strategy aimed at lead generation and customer retention.

Security Posture Analysis

Comprehensive Security Assessment

The website enforces HTTPS and uses Cloudflare for DNS and security, which provides a strong baseline for security. Cookie consent is managed via Cookiebot, ensuring GDPR compliance in tracking. However, the absence of DNSSEC and limited security headers reduces the overall security robustness. No vulnerability disclosure or incident response information is publicly available, which could hinder trust from security-conscious clients. The site uses sanitized SVGs and reputable plugins, minimizing common web vulnerabilities. Recommendations include enabling DNSSEC, adding security headers, and publishing security policies to enhance transparency and incident readiness.

Strategic Recommendations

Priority Actions for Security Improvement

1

Enable DNSSEC to improve DNS security and prevent spoofing.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

ImBox

Description:

Chatt, Telefoni, FAQ, Ärendehanteringssystem, Help Center & Formulär! Allt du behöver för din kundservice, samlat hos en enda leverantör!

Key Services:
ChatTelephonyFAQCase Management SystemHelp CenterForms
Content Quality:

good

Branding:

consistent

Technical Stack

Technologies:
WordPress 6.8.3jQuery 3.7.1Gravity FormsCookiebotGoogle Tag ManagerCloudflare (DNS and security)Tablesome pluginSVG Support pluginHandL UTM Grabber
Frameworks:
WordPress
Platforms:
Web
Performance:

moderate

Mobile:

good

Accessibility:

basic

SEO:

good

Security Assessment

Security Score:
70/100
Best Practices:
  • HTTPS enforced
  • Use of Cloudflare for DNS and security
  • Cookie consent via Cookiebot
  • Use of DOMPurify for SVG sanitization

Analytics & Tracking

Services:
Google AnalyticsHotjar
Tracking Level:extensive
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
Google AdsMeta Platforms (Facebook)
Tracking Pixels:
Facebook PixelHotjar
Marketing Tools:
Cookiebot
Transparency Level:good

Website Quality Assessment

Design Quality:good
User Experience:good
Content Relevance:good
Navigation Clarity:good
Professionalism:good
Trustworthiness:high

Key Observations

1

Website uses HTTPS with valid SSL

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

20/100
Score

Missing Strict-Transport-Security header

HIGH

Forces HTTPS connections

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

100/100
Score
No issues found

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
emailphoneform

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

85/100
Score

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:_spf.google.com include:amazonses.com ~all
DNS Lookups:2/10
Policy:~all
DKIM Selectors Found
Selector:google(1296-bit rsa)
DMARC Details
Policy:quarantine
Aggregate Reports:dmarc@imbox.se
Forensic Reports:dmarc@imbox.se

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

77/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

OCSP Stapling Not Enabled

LOW

OCSP stapling improves performance and privacy

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

70/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Transfer Lock Not Enabled

MEDIUM

Domain can be transferred without authorization

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

Domain Registration Details

Domain Age
12 years(mature)
Expiry Risk
low(expired)
Protection Level
noneDNSSEC OFF
Suspicious Indicators Detected
  • No domain protection locks enabled

DNS Records

A Records:18.197.230.53, 52.29.64.23, 3.65.213.156
Name Servers:
ns0.dnsmadeeasy.com
ns1.dnsmadeeasy.com
ns2.dnsmadeeasy.com
ns3.dnsmadeeasy.com
ns4.dnsmadeeasy.com
MX Records:
1: smtp.google.com
SOA:Serial: 2009010226, TTL: 180s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:65ms

SPF Analysis

SPF Record:
v=spf1 include:_spf.google.com include:amazonses.com ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does imbox.se compare?

See how imbox.se stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is powered by WordPress 6.8.3 with a modern tech stack including jQuery, Gravity Forms, and various plugins for analytics, marketing, and consent management. Hosting and DNS are managed by reputable providers (Loopia AB and DNS Made Easy). Performance is moderate with good mobile optimization and SEO practices. The site uses structured data (JSON-LD) for enhanced search engine understanding. Technical debt appears low, but improvements in security configurations and documentation are advised to reduce risk and improve compliance.
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PDF Report & Export

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Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domainimbox.se
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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