Is inmoment.com Safe? Security Analysis for InMoment
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Below Technology avg (72)
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
InMoment is an established enterprise-level company founded in 2003, specializing in integrated customer experience solutions powered by AI. The company offers a comprehensive CX platform and services targeting various industries including retail, financial services, healthcare, transportation, and more. Their market position is strong, supported by a recent acquisition by Press Ganey Forsta, enhancing their industry footprint. The website demonstrates a mature technical infrastructure built on WordPress with modern performance and SEO optimizations, including the use of Google Tag Manager, OneTrust for cookie consent, and WP Rocket for caching and optimization. Security posture is good with HTTPS enforced and some security headers present, though improvements are recommended in DNSSEC and CSP implementation. Privacy compliance is partial, with a cookie consent mechanism but no explicit privacy policy or terms of service detected in the provided content. Overall, the website is professional, trustworthy, and well-branded, with clear business focus and consistent messaging.
Detected Technologies
6 urgent findings need attention
6 high
Keep inmoment.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
5 findings
55/100
GDPR Compliance
1 finding
85/100
NIS2 Compliance
6 findings
47/100
Email Security
5 findings
70/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
The company operates a B2B SaaS and services model focusing on customer experience management and analytics. Their target audience includes CX leaders, marketing, contact center, HR, and executive roles across multiple industries. The business model leverages AI and advanced analytics to differentiate from traditional CX platforms. The recent acquisition by Press Ganey Forsta suggests strategic growth and expanded capabilities. The website content and structured data reflect a well-established brand with a broad product portfolio and industry reach. The absence of direct contact information on the homepage may indicate a lead-generation approach via forms or gated content elsewhere. The company uses multiple marketing and analytics tools to optimize user engagement and data collection.
Security Posture Analysis
Comprehensive Security Assessment
The website enforces HTTPS with a valid SSL certificate and uses some security headers, though not comprehensively. DNSSEC is not enabled, which is a recommended improvement for DNS security. Inline scripts show some CSP-related issues, indicating partial Content-Security-Policy implementation. No security.txt or explicit incident response policies are published, which could improve transparency and readiness. Cookie consent is managed via OneTrust, supporting GDPR compliance efforts. No exposed sensitive data or obvious vulnerabilities were detected in the HTML content. Overall, the security posture is solid but could be enhanced with additional headers, DNSSEC, and published security policies.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC on the domain to strengthen DNS security.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
InMoment
InMoment provides integrated customer experience (CX) solutions leveraging award-winning AI to deliver impactful ROI beyond traditional CX management. They offer a platform and services focused on customer feedback, conversational intelligence, reputation management, digital listening, market research, advanced analytics & AI, employee experience, and advisory services.
excellent
consistent
Technical Stack
fast
excellent
good
excellent
Security Assessment
- HTTPS enabled
- Use of security headers (partial)
- Cookie consent mechanism implemented
- No exposed sensitive data in HTML
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and professional design.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
DMARC not enforcing
MEDIUMDMARC policy is set to "none"
DMARC Partial Enforcement
LOWDMARC only applies to 10% of messages
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 42 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Mixed Content Detected
MEDIUM1 resources loaded over insecure HTTP
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DMARC Policy Set to None
LOWDMARC is configured but not enforcing any policy
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does inmoment.com compare?
See how inmoment.com stacks up against similar websites in the same industry.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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