Is jivochat.cl Safe? Security Analysis for LLC TECNOLOGY DISTRIBUTION LTDA
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Above Technology avg (72)
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
JivoChat is a technology company specializing in providing a comprehensive live chat and customer communication platform tailored for businesses. The platform integrates multiple messaging channels including social media, instant messaging, and telephony, enabling companies to engage customers efficiently. Positioned as a global leader with over 200,000 business clients and ranking third worldwide in user count, JivoChat offers advanced features such as AI agents, chatbots, CRM integrations, and video calls. The website is professionally designed, localized for the Chilean market, and supports multiple languages and regional domains. Technically, the website leverages modern web technologies including React and Next.js, ensuring fast performance, mobile responsiveness, and good SEO practices. It integrates trusted third-party services such as Google Adsense and Ahrefs Analytics for marketing and performance tracking. Security best practices are observed with HTTPS enforcement and appropriate security headers, although explicit security policies and incident response information are not publicly detailed. The security posture is solid with no visible vulnerabilities or exposed sensitive data. Privacy compliance is well addressed with clear privacy and cookie policies, including consent mechanisms and GDPR compliance indicators. Business credibility is supported by clear company information, customer testimonials, and a transparent affiliate program. However, the WHOIS data for the domain is unavailable, which limits full verification of domain legitimacy. Overall, JivoChat presents a mature, secure, and professional online presence suitable for its business model. Strategic recommendations include publishing detailed security policies, vulnerability disclosure information, and enhancing transparency around data protection officer contacts to further strengthen trust and compliance.
Detected Technologies
5 urgent findings need attention
5 high
Keep jivochat.cl under constant watch
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Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
5 findings
60/100
GDPR Compliance
1 finding
95/100
NIS2 Compliance
6 findings
35/100
Email Security
No critical findings yet
100/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
JivoChat operates in the competitive SaaS market for customer communication and live chat solutions. Its strong market position is evidenced by a large user base and global reach through localized domains. The business model relies on subscription plans with free registration to attract users. Key revenue streams likely include paid plans, telephony services, and premium integrations. The company targets medium to large businesses seeking to improve customer service efficiency and sales conversion through multi-channel communication. Growth indicators include integration of AI technologies and extensive partner ecosystems. The affiliate program and multiple language sites demonstrate a strategic approach to market expansion and customer acquisition.
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a good security maturity level with HTTPS enforced and standard security headers implemented. No exposed credentials or sensitive data were detected in the HTML content. The presence of cookie consent mechanisms and privacy policies indicates compliance with data protection regulations such as GDPR. However, the absence of a published security policy, incident response plan, or vulnerability disclosure program suggests room for improvement in transparency and readiness. No visible vulnerabilities or outdated libraries were found, indicating a well-maintained technical environment. Incident response readiness and security culture indicators are not publicly documented, which could be enhanced to improve stakeholder confidence.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a dedicated security policy page detailing security controls and practices.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
LLC TECNOLOGY DISTRIBUTION LTDA
JivoChat provides a unified platform for live chat and customer communication across multiple messaging channels including social media, instant messaging, and calls. It targets businesses seeking to improve customer service and sales through integrated chatbots, AI agents, and CRM integrations.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Secure cookie consent mechanism
- No exposed sensitive data in HTML
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and no blocking detected.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
SPF Details
DKIM Selectors Found
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 74 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does jivochat.cl compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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